Chengdu Xinjin No. 17 Wuyang West Road, there is a Ballon Children's Playground for children to play. Many parents have applied for cards here. On the evening of February 28, Ms. Zhang, who lives near the department store, found that the children's playground that was still operating during the day had been removed, and the second floor of the entire department store had been cleared, and there were many people surrounding the scene. What's going on? The manager of Balance Department Store Xinjin Diancheng told the Red Star News reporter that the overall withdrawal of the second floor was because the rent with the owners expired, but their contract with Balance Children's Park has not yet expired and is actively solving related problems with the head of the Children's Park. I hope everyone can give them some transition time. The community staff in charge of mediation told reporters that the relevant departments have intervened and are actively coordinating and handling. The children's playground was open during the day and suddenly withdrew at night. The children's playground, which was still operating during the day, suddenly withdrew at night. Ms. Zhang, who lives near the department store, told the Red Star News reporter that on the evening of February 28, when she was about to go to bed, she saw a rumor in the circle of friends that the department store was about to move out. Because she lived nearby and applied for a card at the children's playground in the department store, she quickly got up and rushed to the scene to check the situation. "It was past 10 o'clock in the evening. When I went downstairs, I saw many people on the second floor. All the clothes sold on the second floor were removed. The head of the children's playground and two or three staff members were there, and many of us were surrounded there."
↑ Ms. Zhang.
↑ Children's playground that has been temporarily closed. Ms. Zhang wanted to wait for a result of the treatment at the scene, but the head of the children's playground had not made any statement. Afterwards, someone called the government duty phone number at the scene. After the staff of Chengxi Community in Wujin Street and the staff of the Market Supervision Bureau arrived at the scene, "Let us talk to a lady equivalent to the person in charge, and then we went in and talked for more than half an hour. One left, and one said it was not good because our demands were all refunded directly." Ms. Zhang told reporters that it was already past 11 o'clock in the evening, and everyone finally reached an agreement. At 2 o'clock the next day, the community street office came out and the two sides went to Chengxi Community for mediation. But the next day, Ms. Zhang said that the person in charge of the children's playground did not come to the community, and the person in charge could not be contacted. At this point, Ms. Zhang felt that she had been deceived. Ms. Zhang told reporters that Balance Children's Playground has been open for many years. "I have been applying for a card here for six or seven years. My older child is over 7 years old. When he was about one year old, I started applying for a card there. I recharged it twice, and now there are more than 2,000 yuan in the card." Ms. Zhang said that the children's playground did not notify everyone in advance before withdrawing.
↑ Children's playground price list. Ms. Liu also felt cheated. She told reporters that she only recharged 1,000 yuan in the children's playground on February 25, and only played once. However, when she recharged and paid at the children's playground that day, no staff told her that she would stop operating here soon.
↑Ms. Liu. On March 1, Ms. Liu contacted the head of the children's playground by phone. The person in charge replied on the phone that someone had called the police last night, and if they called the police, they would follow the procedure. But when Ms. Liu asked what the process was, the other party hung up the phone. Ms. Liu told reporters that on the evening of March 1, Ballon Children's Playground posted a message on WeChat Moments and said that it would reply after two months, but this attracted the doubts of Ms. Liu and some consumers, "Why have to wait for two months? I recharged the money just to let my children come here to play, but now I haven't played anything, and it is also possible that he (the merchant) will not do it in two months."
↑南官网彩网. The head of the children's playground responded: "I will refund money, but I won't run." On March 2, the head of the Balance Children's Playground told the Red Star News reporter that they did not run, "You see, everything on the second floor has been moved, and all our things are there. That night, we told the mall that we found a place on the first floor and the first floor of the bonnet. We will make a temporary transition, and members will play for free, and then we are doing this." He told the reporter that if the customer is not satisfied with the temporary transition venue, or the later discussion is not good, he will definitely give everyone a refund, but I hope everyone will give him some time.When talking about how much time it takes, the person in charge responded, "I said it all yesterday, two months." Faced with the doubts of consumers on site, he hoped that everyone would understand him. He was also trying to seize the time. First, he had to make an agreement with the mall, and second, he would sort out the list of each customer to see how many people there were, and he would take the initiative to contact them later.
"I have been registering these two days, and I will definitely not be able to escape. Now it is a legal society." Then, the person in charge told reporters that he still has another plan. He is in contact with the owners on the second floor of the department store, hoping to rent the venue directly from the owners and continue to do it. But he also said that if the problem cannot be solved through these efforts, we will find out everyone's "records", "How many times have you tried, how much money is left, and then we will return to his , Alipay, and WeChat, and this matter will be settled." Regarding the second floor of the mall's house has expired and withdrawn from the counter, why the consumers were not informed in advance, the person in charge said that he did not receive any notice in advance, and he just received a notice of the temporary transition from the mall. The mall responded: The rent with the owner expired and was looking for a new venue to make a temporary transition. On March 1, a reporter from Hongxing News came to the Balance Department Store at No. 17 Wuyang West Road, Xinjin. There was a rental information posted at the entrance of the mall. There was a police car parked at one of the entrances of the mall. When they entered the shopping mall, the reporter saw a dedicated person guarding the escalator leading to the second floor in the lobby on the first floor, while some citizens surrounded the escalator leading to the supermarket on the first floor. Talking about what happened, a citizen at the scene told reporters that because the owner of the Ballon Department Store site and the mall had a disagreement about rent, the rent had expired on February 28, and all the merchants on the second floor had been withdrawn, including Ballon Children's Playground. At the supermarket customer service desk on the first floor of the mall, the reporter saw a shopping mall staff here organized everyone to register the remaining amount of the children's playground. The staff in charge of registration told reporters that there may be about 1,000 people. In addition, during the visit, the reporter learned that consumers of Ballon Children's Park spontaneously established a rights protection group. There are currently 3, with each group of about 500 people. On March 2, the reporter interviewed the manager of Balance Department Store Xinjin Diancheng. She told reporters that children's playground and Balance Department Store are a form of leasing operations. The reason why the children's playground is suspended is that the contract between the mall and the second floor owner has not been signed, but the contract between Balance Department Store and Children's Playground has not expired, and the mall is also actively helping consumers solve problems. "Our shopping mall is now helping these consumers keep their information first, and after the matters are agreed, they will be notified one by one." In addition, store manager Cheng said that during the suspension of business of the children's playground, they are preparing to move some small facilities and equipment to the first floor of the mall, or the first floor areas, so that children can still continue to come and play. The reporter saw at the scene that some children's entertainment facilities have been placed near the cash register on the first floor of the bonnet.
↑Black first floor of the mall, it is said that this is the place to be used for transition. Manager Cheng said that they had negotiated with the children's playground. "We are also thinking of a solution. What we think is that if allowed, we will reopen a new place on the first floor of the bonnet for decoration. The decoration period may be at least one or two months. If the decoration is done and the customers are not satisfied, we will deal with it later." Regarding the question of whether the boss who consumers are worried about cannot be contacted and whether they will run away, the store manager Cheng told reporters, please don't worry, "Even if they (Balun Children's Park) are doing, because they also have a contract with Balun, Balun will not run away." Multiple departments are intervening and actively dealing with it. On March 2, a reporter from Red Star News contacted the Chengxi Community staff of Xinjin Wujin Street who was responsible for mediation that night. He told reporters that this matter has attracted the attention of many departments. At present, the streets and other relevant departments have intervened in this matter, so please don't worry too much. As for why the head of the children's playground did not appear on the day of the mediation, the community staff told reporters that it might be because of the consumers the night before, which scared the children's playground staff. After coming to the community to hand over the business license and other relevant information, the staff left first."If you can run, monks can't run, they can't run. They dare to invest so much money, so they spent more than 2 million yuan in decoration, and he has not removed (the venue), so we think he will continue to work here, after all, the investment is so great." The community staff told reporters that they also learned that the children's playground has issued a notice to solve the problem.
Chengdu Business Daily-Red Star News Reporter Chengxu
