Returning from traveling to Paris, and as soon as the plane landed, Mr. Kira's mobile phone received several text messages one after another, prompting his credit card to spend a total of 140,000 yuan in a certain place abroad. The person was on the plane and the credit card was right at hand. Mr. Kira immediately realized that the credit card had been stolen.
A few days ago, fashion blogger Kira will be posting on Weibo , which resonates with many netizens. Mr. Ji's Weibo post has also been reposted over 10,000, and the number of comments has reached more than 6,000. As soon as the incident occurred, it also attracted the attention and attention of Chen Wenxiong, a member of the French National Assembly and chairman of the French-China Friendship Group. According to the French "European Times", Chen Wenxiong has instructed team members to contact the parties to learn more about the stolen fraud.
credit card was stolen by foreign countries
On May 19, Beijing time, Mr. Kira returned to China from France on a plane. As soon as he landed, he received several text messages, showing that his Everbright Bank credit card spent 140,000 yuan in a short period of time, while another China Merchants Bank credit card was suspended by the bank after a transaction of nearly 130,000 yuan. The text message shows that the credit card consumption location was a large French department store, and Mr. Rigi was on the plane back to China during this period, and his credit card was also on hand.
"This is undoubtedly a steal!" Mr. Ji immediately thought: "It must be that driver!" When Mr. Ji was riding a taxi in Paris, he used the POS machine to swipe these two cards at the request of a driver. "At that time, the driver kept saying that he had no cash to make change and insisted that he could only pay by swiping his card. After swiping his card for the first time, he asked to change the card on the grounds of failure of payment." Mr. Ji said that this was the only scene in which he used two credit cards to pay during his time in France. What is even more suspicious is that the driver had inquired about Mr. Ji's flight time on the way. Mr. Ji himself also felt that the person was a little strange, so he took a photo of this person.
After the incident, Mr. Ji called Everbright Bank , and the other party said that the consumption complies with UnionPay regulations, so he could only apply for disputes. Shortly afterwards, the Shanghai Branch of Everbright Bank contacted Mr. Ji. On the 21st, Mr. Ji filled out the "Transaction Denied Statement" at the bank counter and was told that the processing results would be given within 3 working days. "I think it should be exempted from liability and refusal to pay the 140,000 yuan."
Overseas credit card stealing is not an isolated case
reporters found that it is not uncommon for Mr. Ji to have a credit card stolen by foreign countries. Some netizens said that the experience is very similar to Mr. Ji's experience, and they were told by the taxi driver that he could only swipe the magnetic stripe card and could not pay cash. Some netizens even recognized the photo of the suspect posted by Mr. Ji on Weibo, saying that he had also strongly asked him to swipe the card at the same place to board the bus and inquire about flight information.
However, some netizens also said that some banks have set up security functions to effectively save losses. For example, in this spoiling incident, China Merchants Bank immediately deactivated the card when the first huge transaction occurred, avoiding greater losses for Mr. Ji. Another China Merchants Bank credit card user also confirmed this statement, saying that after a text message prompt, the bank immediately called the user to confirm whether the money was operated by himself; a user who used the ICBC credit card also said that the security lock function set by the bank is relatively easy to use, and as of now, there has never been any stolen.
In fact, it is not new to the crime of being stolen by credit cards in France. It is reported that in recent years, the crime of stealing bank cards in France has been increasing. From 2010 to 2013, the number of crimes in France's bank card theft increased by 67% in four years. By 2014, the number of related victims reached 451,000, and more than 905,000 bank cards were stolen at least once, with an average amount of 112 euros. In 2016, the data reached 1.2 million, while in 2018, the French bank card stolen rate was the highest in Europe, with 69 of the 1,000 cards being stolen. Figures show that the total amount of losses caused by the stolen information of French credit card users in 2014 reached more than 500 million euros.
As early as August 23, 2017, the Chinese Embassy in France issued a notice on its website to remind us to prevent theft of credit cards coming to France. This reminder has been on the website of the Chinese Embassy in France.The reminder also stated that France explicitly stipulates that taxi drivers must accept passengers using cash or bank cards to pay for the fare and provide invoices for the machine. As a precaution, the embassy recommends that Chinese tourists try to use small denomination cash to pay the fare. If you really need to pay by swiping your card, you should avoid letting the taxi driver operate swiping and remember to ask the driver for the receipt. Once you find that your bank card has been stolen, contact the issuing bank immediately to report the loss and go to the local police station to report the case.
French Chinese parliamentarians urge the police to pay attention to the case
As of now, the incident has attracted the attention of the French side. According to the French "European Times", on May 21 local time, after understanding the whole story, Chen Wenxiong immediately wrote a letter to Paris Police Chief Didier Lallement on the incident, asking the director to pay attention to this case and such cases targeting tourists, especially Asian tourists, to improve public security.
After that, MP Chen Wenxiong also wrote letters to Jean-Baptiste Lemoyne, Secretary of State for Europe and Foreign Affairs, as well as the Paris Tourism Director Shapila and the Deputy Mayor of Paris City for Tourism, demanding attention to tourism safety and protect the tourism environment in Paris and even France.
In the letter, Congressman Chen Wenxiong described the experience of Chinese tourists in detail to the police chief, and handed over the photos of the suspect driver and the suspected license plate number he took to the director of La Le Mans, hoping that the police would solve the case as soon as possible. He wrote in his letter that over the years, Asians in France have been often targeted by criminals due to prejudice against Asians and other reasons, and violent crimes have occurred from time to time. Illegal activities against Asians are still rampant recently, and the cases of Chinese tourists have sparked discussions on social media, which once again confirms the universality and seriousness of this situation. The issue of public security involves the daily lives of every citizen, including Asians, and the tourists' experience in France has also greatly influenced France's international image. Chen Wenxiong asked the police chief to pay attention to the public security situation, especially illegal and criminal acts against Asians, and said that he would continue to pay attention.
What should you do after your credit card is stolen?
In response to Mr. Ji’s experience, the reporter called the Everbright Bank service hotline. When the customer service staff reminds that if you find an abnormal credit card, you must call the bank as soon as possible to freeze the card and declare to the customer service that it is not his own purchase, so that the customer service can submit the purchase application immediately. "If the card is stuck at hand, find a place nearby to swipe it. It doesn't matter whether the card is frozen or not. The purpose is to prove that the card is on hand." China Everbright Bank also reminded Mr. Ji that if the card is stolen or lost, there is no need to worry about it. UnionPay has a 48-hour card loss guarantee. It doesn't matter whether the card has a password, because overseas consumption does not necessarily require a password. The key is to declare to the customer service as soon as possible.
In addition, customer service said that the Sunshine Business Travel Platinum Card used by Mr. Ji is a magnetic stripe card, which is weaker than a chip card, and many POS machines do not require passwords when spending abroad, so extra care should be paid to strengthen protection and set transaction limits. Mr. Ji was also told to keep the boarding pass, entry and exit seal or record receipt, because this is a proof that the user was not at the place where the consumption transaction occurred when the credit card was stolen. "Although this is not necessary, retaining this evidence will help the bank handle the refusal process," said Mr. Ji.
