Mr. Xie recently revealed to us that
He encountered a "strange thing"!
Own used cars are "rejuvenated" -
Miles are getting smaller and smaller!
What's going on?
Last August, Mr. Xie came to South China Auto City through an acquaintance introduction. He took a look at a second-hand Honda Accord that was registered in 2016 in a "Wanda Car Store". The odometer of the vehicle showed about 60,000 kilometers. The salesperson said that the original owner was well maintained and drove less. Mr. Xie finally sold it at a price of 125,000 yuan.
has been driving for a year. Recently, Mr. Xie plans to transfer the vehicle. Other second-hand car dealers found that there is a problem with the odometer of this car. "The car in 2016 has reached nearly 130,000 kilometers by November 2018!"
can be seen from the query information provided by Mr. Xie that the mileage of the car on November 27, 2018 was 127,549 kilometers, but the mileage displayed on the dashboard in the car is only 69,011 kilometers, with a mileage difference of nearly 2 times!
. In the car sales agreement signed by Mr. Xie at that time, the mileage of the vehicle was not agreed. Mr. Xie suspected that he had been deceived.
Mr. Xie found Wanda Car Store and asked to return the car, but was rejected. He said that the other party proposed to "recycle the car at a low price". As for why this car is "rejuvenated", the other party can't explain clearly.
In order to verify the difference in vehicle mileage, the reporter and Mr. Xie went to a Honda 4S store in Guicheng , a Honda 4S store in , Guicheng , to check the vehicle records. The results found were exactly the same as the information provided by Mr. Xie.
Then the reporter came to Wanda Car Store to learn about the situation, but no one in the store was willing to respond.
reporter contacted the store manager of the car shop by phone again. He said that the car had been sold for more than 90 days and could not be returned. Regarding the difference in mileage, he said that the car was purchased from his peers, and they had no way to investigate it.
Wanda Car Store Manager Mr. Qu: Our Car Store doesn’t know what the situation is. We all take cars from our peers. We trade with our peers to see if there are major accidents, whether there are fires, and whether there are bubbles.
Reporter: Didn’t check or have the odometer adjusted?
Wanda Car Store Manager Mr. Qu: We don’t check this, we can’t find this number when we get the goods.
Reporter: Where is your previous car dealer?
Wanda Car Store Manager Mr. Qu: In Guangzhou.
Reporter: Which car dealer or company? Mr. Qu, the store manager of
Wanda Car Store: It turns out that it seems... so complicated, but after a few moves, we got to know each other.
After the reporter visited Wanda Car Store, Mr. Xie said that he had received another message from the Car Store: "I told me not to do so many things, just settle it privately."
A lawyer believes that in second-hand car transactions, the Car Store must truthfully inform the buyer of the real information of the vehicle, including the mileage of the vehicle. Consumers have the right to claim triple claims if intentional fraud or withheld information.
At present, Mr. Xie and Wanda Car Store are still in negotiations. The reporter has reported the relevant situation to the Guicheng City Supervision Department. They responded in writing that after on-site inspection by law enforcement personnel, it was impossible to determine that Wanda Car dealer had adjusted its odometer. At present, the two parties are negotiating the refund matter. In the next step, they will further verify based on the relevant evidence provided by citizens.
Xiaoqiang commented
Regarding used car meter adjustment, we have launched a series of investigation reports a few years ago. After the Foshan Automobile Distribution Industry Association once called on hundreds of used car shops to sign a commitment letter for honest business to regulate industry self-discipline. The regulatory authorities also proposed that when trading used cars, information such as mileage should be clarified in the contract to protect the rights and interests of both consumers and car dealers.
However, in recent years, similar disputes have still occurred occasionally. As a merchant, he should have the corresponding identification ability and inform consumers of the real situation in advance.
As the automotive regulatory department, we hope that the future automotive big data can be established as soon as possible, that is, from production to scrapping, does consumers have the opportunity to master the entire process?
Source: Xiaoqiang Hotline
