Source: Taiwan Strait Network
Many scenic spots in our city have taken multiple measures to deepen the public's awareness of civilized tourism. The picture shows volunteers on Gulangyu Island. (Information map)
Tour guides in our city actively participate in the public welfare activity of “Don’t throw garbage into the sea”. (Information map/provided by the Municipal Culture and Tourism Bureau)
Hulishan Fort is currently actively creating a provincial-level civilized scenic tourist area. The picture shows the volunteer service station in the scenic area. (Data map/provided by the Municipal Culture and Tourism Bureau)
Taiwan Strait Network, October 5th According to Xiamen Daily report, starting today, many parks, scenic spots and other outdoor places in our city will be opened to the public in an orderly manner. "We are waiting for the epidemic to bloom, and let the flowers of civilized tourism bloom Ludao !" During this National Day holiday, tourists in the city took active actions to work together to overcome the difficulties. The reporter visited many people in the tourism industry in our city, and everyone expressed their opinions. Looking forward to the recovery of tourism, talking about the experience and practices of civilized tourism, looking forward to future development ideas, and planning a new trend and new blueprint for civilized tourism in our city.
[Voice]
Guo Daosheng, Director of the Market Management Division of the Municipal Culture and Tourism Bureau:
Improving the quality of civilized tourism
Whether you are traveling leisurely in your own city or traveling further afield, civilized tourism is the primary criterion. In recent years, the Municipal Culture and Tourism Bureau has guided citizens and tourists to consciously travel in a civilized manner through multiple platforms, forms, and levels, and actively carried out a series of publicity activities of "Civilized Tourism·Additional Points for China", such as formulating the "Xiamen City Tourist Uncivilized Behavior Management Measures" ", produced civilized tourism promotion H5, issued a "Civilized Tourism·Healthy Travel" initiative, held theme activities such as "Civilized Tourism·Additional Points for China·Xiamen Tour Guides in Action" and "Civilized Tourism·Rational Rights Protection" to guide citizens and tourists to be conscious Comply with civilized tourism regulations and strive to improve citizens’ civilized tourism quality and urban civilization.
In order to further create a civilized, orderly and healthy tourism environment and promote the establishment of our city's national civilized city and national civilized model city, the Municipal Culture and Tourism Bureau will continue to adhere to epidemic prevention and control and urge tourism enterprises to implement epidemic prevention and control and Civilized tourism runs through all aspects of tourist recruitment, organization, and reception, and actively promotes new methods of civilized and healthy tourism such as "markless tourism", "public chopsticks and spoons", and "garbage classification"; carefully designs online courses on civilized tourism to further improve the civility of tourism practitioners Guidance capabilities and service levels; strengthen positive publicity and negative exposure, proactively announce the "positive and negative" cases of civilized tourism to the society, deepen the public's awareness of civilized tourism, and help Xiamen become the most beautiful "poetry and distance".
Fang Heliang, Vice President and Secretary-General of the Municipal Tour Guide Association:
Create a brand of civilized tourism tour guide volunteer service
Tour guides, as front-line tourism practitioners, are an important part in promoting the overall recovery of the tourism market. They play an important role in displaying Xiamen's tourism image and promoting civilization. Tourism and other aspects have played an important role. During this special National Day holiday when tourism is suspended, our city’s tour guides actively go to the frontline to support the fight against the epidemic. The city’s Tour Guide Association also actively plays the role of an industry organization, prepares in advance, accumulates strength, and continues to assume the mission of leading the tourism civilization. We look forward to an early arrival The spring of Xiamen tourism after the epidemic.
Currently, we are planning to set up a tour guide volunteer service "training camp" to recruit outstanding tour guide volunteers and invite professional teachers for professional guidance, so that the tour guide volunteers can carry out civilized tourism-related work more professionally. Next, we will also combine civilized tourism with annual activities such as "Learn from Lei Feng Day", " China Tourism Day", " World Tourism Day" and "Tour Guide Gas Station" to let the seeds of civilized tourism take root in the hearts of tourists. germination. We also launched a tour guide service star selection event to commend a group of advanced models who practice civilized tourism and create a civilized tourism tour guide volunteer service brand.
Wang Yong, director of the Xiamen Hulishan Fort Protection Center:
Let civilized tourism become the most beautiful scenery of the fort
In the past period of time, the scenic spot relied on the provincial volunteer service platform of the Hulishan Fort to create a "Qing soldier villain" civilization with unique fort characteristics. Publicity slogans, customized "civilized supervision badges" and fort civilized tourism brochures, regularly organizing civilized tourism volunteer activities, strengthening civilized tourism publicity and guidance, etc., effectively promote a new trend of civilized tourism.
As an important publicity window and promotion platform for civilized tourism in our city, Hulishan Fort is currently actively creating a provincial-level civilized scenic tourist area. After tourism recovers, the scenic spot will continue to advocate civilized tourism and healthy travel. We will persuade tourists to behave uncivilized through mobile placards, volunteer services, increase the frequency of broadcast propaganda, etc., and remind tourists to keep a one-meter distance and wear masks; at the same time, , we will regularly organize party members and volunteers to carry out civilized tourism promotion activities in the scenic area to guide tourists to travel in a civilized manner, protect cultural relics, and travel safely.
In the next step, we will continue to combine the work of civilized creation with the consolidation of national-level standardization pilot units and the construction of municipal-level patriotism education bases, establish a long-term mechanism for civilized tourism, provide quality services to citizens and tourists, and allow civilized tourism It becomes the most beautiful scenery of the fort.
Zeng Shaoqing, Director of the Quality Inspection and Guarantee Department of Xiamen C&D International Travel Group:
Strive to create a civilized tourism demonstration unit
In recent years, C&D International Travel Group has attached great importance to civilized tourism. As the president unit of the travel agency branch of the Provincial Tourism Association, it has taken the lead in launching the "Integrity" in the industry "Business Initiative" actively advocates a new trend of healthy, civilized and rational tourism consumption. We will continue to carry out civilized tourism work, integrate civilized tourism into all aspects of tourism, implement the " one post, double responsibility" system for tour guides, actively participate in public welfare activities and community epidemic prevention and control, and continue to combine civilized tourism with quality Tourism is organically integrated, quality control is strengthened, and tourist satisfaction continues to rank among the best in the city.
Currently, C&D CITS Group is actively creating a national civilized tourism demonstration unit. We will combine the creation of a national civilized tourism demonstration unit with the creation of a national civilized city benchmark unit. While doing a good job in normalizing the epidemic prevention and control work, we will also do a good job in the enterprise's When production resumes, we must do a good job in quality tourism and exquisite tourism, establish a long-term mechanism for civilized tourism, provide safer, higher quality, and more satisfactory services to all citizens and tourists, and strive to create new advantages in civilized tourism.
National Gold Medal Tour Guide and Deputy General Manager of Xiamen Airlines China Travel Service Center Chen Jin:
Use the professional advantages of tour guides to repay the society
In the current special period, we cannot serve tourists, so we will use our own professional advantages to serve residents, repay the society, and contribute to post-epidemic tourism Dedicate your own light and heat to the high-quality recovery and development of the industry. In addition to being the "guides" for everyone's travels, tour guides also bear the responsibility of "restrainers of uncivilized behavior." Civilized travel for tourists is inseparable from the efforts of tour guides and tour leaders. As a front-line practitioner, I will pay more attention to civilized tourism guidance and explanation. For example, we remind people to wear masks and provide guidance on distance queuing when traveling, advocate sharing meals and discs, and advocate the use of public spoons and chopsticks... Use concise language and interesting ways to convey the concept of civilized travel to tourists.
Xiamen Jingmin Central Hotel General Manager Chen Hongxin:
actively advocates civilized dining table behavior
As a model unit of civilization for Xiamen star-rated hotels, Jingmin Central Hotel continues to build civilization and the hotel's core concept of "sincere altruism, creating touching moments" Integrate, promote civilized, green and healthy concepts, and create a safe, healthy and environmentally friendly "healthy hotel" atmosphere.
In recent years, the hotel has demonstrated civilized elements through services, advocated new wedding arrangements, and created a "civilized new fashion" wedding banquet, focusing on healthy and exquisite dishes, which not only avoids waste, but also highlights the wedding taste and the civilized qualities of the couple. In terms of catering, the company launched the "No Waste on the Tip of the Tongue" initiative and the "CD-ROM" reward policy, actively advocated civilized dining table behavior, and called on guests to eat healthily and refuse "leftover" banquets. Promote garbage classification, practice "green consumption, civilized travel", and encourage guests to bring their own toiletries.
