It’s hot and I don’t want to go out, why don’t I order takeout?
I worked overtime and didn’t eat. I ordered a midnight snack?
do you know? The takeaway you ordered is very likely
There is a food safety problem!
Recently, we have received reports from many citizens,
saying that on , Ele.me, and other takeout platforms,
are constantly discovering "problem merchants" who are suspected of having no licenses, fake licenses, and
sets of licenses.
Reporters secretly visited some takeout platforms,
You exposed these problematic stores ↓↓↓
A ghost store without "identity information"
Store 1: Dafei BBQ
No. 37, Luochuan East Road, Jing'an District, Shanghai
According to reports from the masses, reporters found this address and searched all over 3 There is no trace of this shop on the first floor -
There is a spicy hot pot shop on the first floor
There is no shop except for an Internet cafe called "Ke E Lai Internet Cafe" on the second floor
There is a food street on the third floor, and there is no barbecue. Foods are sold
and the business license and catering license published by this merchant on the Ele.me platform are registered as "Bald Mutton Soup in Jing'an District, Shanghai". Through the "National Enterprise Credit Information Publicity System" query, the subject registered on the license cannot be queried. In other words, in the license information system registered by the national industrial and commercial department, the business license published by "Dafei BBQ" does not exist.
Shop 2: Steel Wire Meat
No. 62612, Qilianshan Road, Baoshan District, Shanghai Qilianshan Road
This is a business that specializes in barbecue. The name on the business license registered on the takeout platform is "Shanghai New Era BBQ Restaurant". However, no information about this company was found in the national enterprise credit information publicity system. When
reporters visited the site, they found that this place turned out to be a demolition ruins. Except for some bricks, waste, and food waste, there was no store at all. Only the sign labeled "No. 2612 Qilianshan Road" was left. The nameplate hangs alone on the wall.
After visiting nearby residents, the reporter learned that was originally an illegal building and had been renovated and demolished 6 months ago.
Shop 3: Abdul BBQ (Huaqiu Road Store)
Room 101, No. 213, Gaoping Road
The business license name of this store published on Baidu Takeout is "Shanghai Jiasen Snack Bar".
What is strange is that the photo of the business license it provided still has the watermark of Ele.me, and this "Shanghai Jiasen Snack Bar" has been included in the list of serious illegal and untrustworthy enterprises after investigation.
Store 4: Northeast Barbecue
No. 95, Lane 3493, Taihe West Road
The business license announced on the platform is "Shanghai Yongxing Snack Shop", did not find its information in the national enterprise credit information publicity system.
On the store's catering service license , the unit name has changed to "Shanghai Baoshan District Zhiyong Snack Bar".
Stores with hygienic problems
Store 5: My Fresh Food Supermarket
No. 130, Yuyao Road, Jing'an District
A white and green sign at the door clearly reads "My Fresh Food Supermarket" in large characters, but this is really A fresh food supermarket?
The environment is dirty and messy
At three o'clock in the afternoon, during non-peak hours, when the reporter walked into the dim door and went down the long and narrow stairs, the scene in front of him was a bit shocking.
More than a dozen small restaurants are crowded together. There is sewage flowing freely on the ground. The air is filled with the smell of cooking oil. The floor tiles under the operation desks of some merchants are slippery and greasy, and discarded garbage is randomly thrown on the ground. Bag, the drainage manhole cover has been lifted, and black sticky matter is floating on it.
The staff grabbed the food and packed it with rag hands
The reporter went to work in a store that makes healthy meals in the name of working.At the peak of lunch orders, boxes of meals were continuously placed on the packaging table, with water stains and sauces dripping from time to time. Lao Zhao (pseudonym), who was in charge of packaging with the reporter, saw that there were too many water stains on the table, so he picked them up casually. It was wiped with a greasy rag and set aside.
"Add more corn kernels." The young man who served the meal shouted. Without thinking, Lao Zhao stretched out the hand that had just grabbed the rag, grabbed a handful of corn kernels and sprinkled it on the "healthy meal".
Teriyaki Chicken juice soaking Thermal paper core
What happened after that was even more shocking. There is a takeout order printer on the food production workbench. Under the printer is a soup pot for heating semi-finished cooked food, and teriyaki chicken steaks are being cooked. After
delivered nearly 40 takeout orders, the printer that received the order sounded a beep, indicating that the printing paper had run out. The clerk quickly found a new roll of thermal paper for printing. As soon as he turned on the machine, his hand shook and the old core replaced by fell directly into the hot pot where food was being cooked.
He reached in and tried to fish out the core. The pot was too deep and very hot, so he couldn't take it out even after reaching out twice.
"Use a tong." The staff on the side handed him a food tong. After the little brother rummaged around the bottom of the pot several times, he finally found the core soaked in soup.
After this little accident ended, everything went as usual. The bubbling food in the soup pot continued to stew. No one mentioned whether the thermal paper was toxic or harmful to the human body or whether the contaminated soup should be replaced.
Takeout platform display
Pretend to be "little fresh "
In fact, "buyer shows" with high-end packaging like "healthy meals" but whose actual hygienic conditions are vastly different are not an isolated case in this "underground takeout street".
As shown in the picture, the left is the facade displayed on the Ele.me platform, and the right is a photo of the facade taken by reporters at the scene.
does not have a food hygiene license
In addition to the industrial and commercial business license, engaging in catering production and operation must also hold a food hygiene license. However, the reporter carefully checked the kitchens, operating rooms and counters of these stores and found no license.
A set of licenses
Shared by more than a dozen merchants
At the stairwell of the public walkway, the reporter found two licenses, both of which were marked "Shanghai Yiqia Supermarket Co., Ltd."
Subsequently, the reporter searched on the Ele.me platform for "Jiachu Hong Kong Style Roast Meat", "Sanmi Porridge Shop", "Yiguo Chicken Pot", "Grandma Hot Rice", and "Good Tasty Crossing the Bridge Rice Noodles" and found that The business licenses and food business licenses announced by these different merchants belong to "Shanghai Yiqia Supermarket Co., Ltd."
A set of supermarket licenses is "shared" by more than a dozen merchants. This business model is similar to the "big food agency". According to food hygiene management regulations, each merchant cannot become a "special zone" for food supervision.
Unlicensed catering
Still open on Ele.me
Store 6: Haoda Fragrant Chicken Steak
(Youth Plaza Beiqiao Branch)
No. 2680, Humin Highway
was investigated during the fourth round of food and drug supervision network monitoring in 2018 has not obtained a food business license , and the license they published on the takeout platform is a fake one.
However, after less than 3 months, this store is back in business on the Ele.me platform. After identification by the Municipal Food and Drug Administration, the they used this time was still invalid food business license .
Store 7: Jinji Guilin Rice Noodles
No. 41 Yongping Road
was found to have closed down during the fifth round of monitoring in 2018. Its license announced on the Ele.me platform was a fake.
However, in less than 4 months, this store was once again "resurrected" on Ele.me. The Municipal Food and Drug Administration told the Labor Daily reporter that after investigation, the store after the "resurrection" of still uses the certificated . The business address published on Ele.me actually does not exist on site.
Store 8: Suzhou Mutton Restaurant
No. 401 Ganquan Road
was found to have not obtained a valid food business license in May this year. The business site announced on the takeout platform has been closed.
A month later, the store appeared on the Ele.me platform again. The Municipal Food and Drug Administration confirmed that the license announced by the store on the Ele.me platform was a set license, and the store did not have valid food. The business license is , and there is no such store at the public announcement site.
Shop 9: Weiyu Liangpi
No. 2368 Xietu Road
was a problematic unit in the first round of monitoring in 2018. At that time, its license business project announced on the takeout platform was "manufacturing and selling homemade drinks", but in fact it was over The scope of business includes Liangpi, rice noodles and other varieties. However, less than five months after the rectification,
has returned to its old ways on Ele.me. The Municipal Food and Drug Administration confirmed that ’s problem of operating out of scope has not been corrected.
Reporters learned that since the Municipal Food and Drug Administration launched a crackdown on merchants on online ordering platforms in January this year, there have been no fewer than 12 stores with similar problems that have refused to correct themselves and have resurfaced.
Some takeout platforms have repeatedly claimed that they
have strict and sound merchant review mechanisms.
On the APP, they will also disclose
merchants' store photos, business qualifications
and other information to consumers to show supervision.
Then unlicensed catering can really Is
isolated from the platform?
According to clues provided by citizens,
reporters launched an investigation into this matter ↓↓↓
The service fee is 2,000 yuan.
Can you apply for the Ele.me license on your behalf?
Taobao provides " agent operation " service
On Taobao, many merchants provide "agent operation" services for online food delivery platforms, and claim that "our company's operation services are officially certified by Ele.me."
reporter contacted a store that is "operated on behalf of others" and asked the customer service if they could help you apply for a license or get through the platform registration review if you don't have a license or a license. The customer service said that they could help you settle in and asked the reporter to leave your contact information and a dedicated person would do it. Call to tell us how to proceed. Ten minutes later, a Taobao agent contacted the reporter by phone.
"Hello, I have heard from the customer service about the general situation. We can help you settle in."
"Your phone number shows that it is Harbin. Can Ele.me in Shanghai also handle it?"
"No problem, it can definitely be handled. "
According to the store entry process shown on the official website of "Ele.me", photos of the store's business license and food business license must be uploaded when submitting the application.
The other party told reporters that this is the most important part of the entire application process. He promised that as long as the payment is made, he can help create a set of certificates and successfully go online.
He said that you need to provide a real ID card, bank card and personal photo of holding the ID card photo. "This set of documents is fake, but we can help you pass the review."
The other party said that the service fee for handling the settlement business like this is 2,000 yuan.
“Will the platform detect unlicensed photos?” The reporter expressed concern. "It won't be checked because it was formally reviewed." He told reporters that as long as does not violate the management regulations of the food delivery platform after being launched, it will not be checked, but once it violates the rules, it will be "very troublesome."
An industry insider who has been engaged in the takeout catering industry told reporters that it is not uncommon to see fake or unlicensed shops on takeout platforms. "There is such a store in our area, and it was built with the help of people inside the platform. This is considered their gray income, and the income from 'well done' is quite considerable. "
58 Survey on Ele.me's same-city resale store account
It was discovered that on the "58.com" website, there are still people who are privately reselling Ele.me store accounts. The reporter contacted two subtenants who were subletting and had operated catering on the takeout platform.
When the reporter said that he only wanted a license and no need to rent a store, the other party immediately said that he could sell his Ele.me store account." can change the store name and menu, is very convenient, and the specific price (account number) can be negotiated."
Another Ms. Ye also agreed to transfer the right to use the business license and catering service license to apply for a takeaway "opening store" and open The price of is 330,000 yuan.
"The Industrial and Commercial Bureau has now reduced the number of (business license) issuances, and it is difficult to even apply for 'light catering'. We spent a lot of effort at the beginning." Regarding this "high price", Ms. Ye explained this.
has obviously been on the "blacklist" of the regulatory authorities
for rectification and punishment.
Why are their vitality still so "tenacious"?
In this process,
How can the
delivery platform ignore the matter and
ignore national laws, regulations and administrative penalty decisions?
The takeout platform is related to each of us
the most immediate food safety.
I hope the relevant departments can rectify it as soon as possible!
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