is repairing every day, and today I encountered something unacceptable. Think about it, today I was in a big trouble. The reason was that a customer called me this morning and said that the electric water heater had been broken for several days. He asked me to come to the door for repair. I quickly agreed, so I took the tool and went up to repair it.
Electric water heater
More than ten minutes later, I went to the user's bathroom and saw that the electric water heater was no longer powered, so how could it be heated? How could it be used with hot water? So I started repairing the circuit board . No matter what, I opened the repair port and took a look. Finally, I found that the relay of the electric water heater was actually burnt out, so the power was no longer on. So I quoted the user 80 yuan, and the user said that as long as it is repaired, it would be fine, 80 is 80. Since the user promised to pay, I'll repair it. This kind of small thing will be solved for the user in fifteen minutes.
water heater circuit board
After repairing it, the user tested it for ten minutes, and the temperature rose steadily. The user gave me 80 yuan, and then I came back. I thought I had made another 80 yuan this morning. It should be no problem to eat some food today. As long as I don’t eat big fish and meat, I was so happy all morning.
Who knew that it was time to cry in the afternoon. In the afternoon, the user called me and said that I had not repaired the electric water heater for him. I asked why it was still not repaired. In the morning, he saw the temperature rise, which proved that the electric water heater could be turned on and heated, and the temperature rose. The user said, it’s not that the temperature cannot rise, but that the temperature has risen now, but it is found that the electric water heater will heat it repeatedly.
I said, this is the principle of electric water heater. The same is true for my electric water heater. As long as the heating reaches the temperature we set, it stops heating, and then waits for the temperature to drop, and it starts to heat again. This is the principle, and every household's electric water heater is like this.
The user said that the electric water heater in his house was not like this before. He only heated it after using hot water. If it was not used, it was kept in heat all the time. After repairing the electric water heater this morning, I found that the electric water heater is now heated once every ten minutes and is not insulated at all. Did the electric water heater break during the repair? This is why it is not insulated? It is only after repairing it.
Oh, I really don’t know what to say, and I can’t explain it clearly. His electric water heater was broken because a relay was broken and it was no longer powered. I just went to the door to change a relay. Now he said that I broke his electric water heater and it was no longer insulated. It heated it every ten minutes, and it consumed dysfunction. I must have to pay a few hundred yuan more electricity bills a month. It seems that I have broken his electric water heater.
Electric water heater
Maybe I have too little knowledge and the technology is not very good, so I can't explain it clearly, but the user firmly determined that it was after I repaired his electric water heater. This electric water heater continued to heat up and became bad, so I must cause trouble for me. I can't say it, so I simply stopped talking and returned the 80 yuan to him, because I really can't repair it well, so it's better to refund the money to others. He thinks he can find someone to repair it. Anyway, I admit that my knowledge is limited and I can't do it anymore. So I asked him to add me to WeChat and I sent him a red envelope of 80 yuan.
Hey, it’s really unlucky to meet such a user. I wonder if you have ever encountered such a user. Anyway, I just want to refund the money. Maybe it’s because my skills are not good and I deserve to refund the money to the user.
