Chapter 1
Decorative panel (tile/stone)
(I) Overall view of tile/stone surface layer
Standard description:
. Reasonable layout, no obvious small heads, wall tiles are cut and matched, and the edges are neat;
. The tiles are laid flat, the seams are neat, the joints are uniform, the joints are full and even, there are no hollows, and the cracks are cracked in large and small heads;
. The tiles are laid flat, the seams are neat, the joints are uniform, the joints are full and even, and there are no hollows or cracks in large and small heads. , warping, missing edges, corner drops, color difference, pollution;
, the surface is clean, flat, no wear marks, clear patterns, consistent color, no defects such as cracks, defects, etc. The surface of the stone should be free of alkaline, discoloration, stains, etc.;
, wall skirt , skirting , skirting , etc. surfaces are clean, The height is consistent, the bond is firm, the surface is straight, and the thickness of the wall is consistent;
. The floor slope of the bathroom and balcony paving is correct, there is no slope or accumulation of water, and the joints with floor drains and pipelines should be tight and firm, and there is no leakage;
. It is strictly forbidden to collage narrow-edged natural stones with widths less than 100mm and no reinforcement and other measures to prevent breakage.
(II) Color difference control of tiles/stone
Standard description:
. When any batch of tiles/stone enters the site, spread 10m2 on the open space, within 2m of sight, there is no obvious visual color difference;
. Tiles/stones between different batches are prone to color difference. It is recommended that the tiles in the same room use the same batch of materials;
. When there are different batches of supply, different batches need to be prepared for stocking in different batches for later maintenance and replacement;
. In order to prevent inconsistent color of the stone on the exterior finish, the stone should be carefully selected and tried to spell the stone when laying.
(III) Stone floor collage
Standard description:
. Stone parquet floor needs to be processed in the factory, cut by waterjet, clear patterns, uniform colors, uniform seams, correct inlay, symmetrical patterns, fine processing, and no cracks, feet, and lack of defects in the plate;
. Stone is now available During field cutting, the walking speed of the saw should be strictly controlled to prevent collapse and other phenomena;
. The stone floor needs to be sealed and collage, and the joints should be repaired with the same color glue of stone powder. After the grinding is completed, the whole crystallization will be carried out;
. When the stone floor is close to the wall, there should be soft and hard packaging and wood veneer, the wall base should be moisture-proof to prevent the ground from being damp and moldy due to the ground being polished;
Chapter 2
Coating project
(I) Overall view of paint
Standard description:
. The color of the brushing or spraying is uniform, the surface is flat, neat and pollution-free, the surface is free of cracks, leakage, bottom exposure, flowing, brushing patterns, sand holes, biting, pimples, peeling and powder loss;
. The brushing patterns are smooth and there are no obvious brushing patterns, the light sense is uniform, there are no ups and downs and shadows and color differences;
. The corners of Yin and Yang are square and straight, the lines are straight, without alkali, burrs, bumps, damage and corners;
. The surroundings of material junctions, wall pipes, wire boxes, etc. are delicate and straight, the wall openings are smooth, and the air conditioning holes are installed in decorative covers;
. Do not contaminate doors and windows, lamps, wall skirts, skirting boards, , wooden lines, etc.
(II) Limitation of glued parts on paint walls
Standard description:
, Exterior wall paint need to be glued between the wall and the door and window frames, indoor texture paint fine glue can be applied between the wall and the door and the face of the door, and glue is strictly prohibited in other parts;
, use neutral silicone, the exposed width of the fine glue shall not exceed 5mm.
Chapter 3
paper project
(I) Overall view of wallpaper
standard description:
. Wallpaper tightly sewn and spliced, splicing should be horizontal and vertical, yin and yang corners are clear, the splicing patterns and patterns are consistent, not separated from the seams, not overlapping, and the edges are flat: Straight and neat, facing each piece at 1.5m without obvious joints;
. Stick firmly, the surface is flat and clean, the color is consistent, there are no bubbles, cracks, leaking stickers, subsidies, wrinkles, curled edges, stains, dead wrinkles, color difference, bumps, ripples, and undulations. There should be no glue marks when squint;
. Compound embossed wallpaper without indentation, and the foam layer of foam wallpaper is not damaged;
. It should be tightly entrusted with various decorative lines and equipment lines boxes, and the moving parts that need to be removed without covering the cover;
. The edges are straight and neat, and there must be no paper wool or flying thorns.
(II) Method for closing the corner of the wallpaper
Standard description:
. The gypsum corner line or mirror line of the ceiling must be set to ensure that the wallpaper is closed at the bottom of the line;
, aluminum Alloy/plastic steel doors and window frames, windowsill stones and wallpapers close;
. The joints of different types of wallpapers in the indoor should be retracted at the shade corners, and dark wallpapers should be laid first;
. The joints of the same types of wallpapers in the indoor room should be strictly prohibited from being retracted at the Yin and Yang corners on the wall, and the corners of the Yin and Yang are not less than 150mm;
. When there is wallpaper and paint in the indoor room, the paint should be constructed before the wallpaper to prevent the paint from biting.
Chapter 4
Soft and hard package engineering
(1)Soft and hard package wall overall view
https://www. ml1 standard description:
, keel, lining , the border is firmly installed, tightly bonded, no warping, neatly patched and cut mouths, beautiful patterns;
, 3~5mm of seams between the slats or wooden base layers need to be left to prevent the soft wall from warping and deformation;
, single piece of fabric should not have joints, and the surroundings should be tightly pressed
. The surface is flat and clean, without bumps and wrinkles, the pattern is clear, there is no color difference or glue marks, and the overall coordination and beauty is;
. The seams are evenly divided, the seams are neatly patched, the edges and mouth pressing strips are straight and flat, the seams are consistent, and the base layer is not exposed;
. The junction of soft and hard cloth surfaces and press lines, skirting lines, wire boxes, etc. should be tight, straight, and no burrs, and the wire box covers and other holes should be opened At the same time, the size of the cut sleeve should be accurate
(II) The overall appearance of the wood decorative wall
Standard description:
, keel, lining board, and border are firmly installed, tightly bonded, no warping, neatly patched and cut mouths, uniform color, beautiful and unsightly patterned Apparent nail holes;
. It is strictly forbidden to use a whole plate on the base plate. A seam between the slats or wooden base layers needs to be left 3~5mm to prevent the deformation of the wooden decorative walls;
. The large surface is flat, the positive corners are straight, the contrast is natural, and the color is coordinated;
. The seam is evenly divided, the joints are neatly patched, the depth of the seam is evenly opened, and the joints are made of metal strips;
Chapter 5
Ceiling project
(I) Ceiling Overall view
Standard description :
. The joints of gypsum boards are treated with anti-cracking. The joints between the double-layer gypsum boards should be staggered to prevent cracking of the joints;
. The overall condition is intact and firmly installed, the surface is flat, the color is uniform, and the line angle is straight and square;
, lamps, smoke sensor , spray head, air vent grates and other equipment, with reasonable position and beautiful appearance, and the insertion is cut The dimensions are accurate and the edges are neat, and the handover with the decorative panel should be consistent and tight;
, lamps, electric fans and other equipment must be installed firmly. Lamps or fans with weights greater than 3 kg and other equipment with larger weights are strictly prohibited from being installed on the keel. A hanging hanging piece should be connected to the structure. The flatness of the ceiling should not be greater than 10mm, and the straightness of the ceiling joint of the metal buckle plate should not be greater than 3mm, and the difference in the height of the seam of the seam should not be greater than 1mm.
(II) Metal buckle ceiling
Standard description:
, bar aluminum buckle plate ceiling, installed in the light direction;
, metal The buckle plate adopts a bite-button type, not a flat seam type;
, the foil angle of the edge strip is spliced 45°;
, buckle plate ceiling openings must be made on the ground. It is strictly forbidden to open holes after the buckle plate is installed, resulting in deformation of the buckle plate ceiling;
, lamps, exhaust fans, etc., need to be installed in the whole or cross-page center, and the equipment identification direction is consistent;
Chapter 6
Wooden Doors and Windows
(I) Overall view of the entrance door and indoor door
Standard description:
. Firmly installed, correct position, flexible switch, tight closing, no backward, rubbing, abnormal noise, no self-opening, self-opening, self-opening Close and rebound phenomenon, the frame is parallel to the fan and the fan, and there is no head of the big and small;
, the surface is flat, smooth, and the color is consistent, without silk, scratches, burrs, hammer printing and repair color difference;
, hinges, door locks, handle , latch, small hardware , cat eye , door suction and other hardware are complete, the position is accurate, the surface is clean, the protection is appropriate, and the use is flexible and free of corrosion, damage, dents, scratches, and pollution;
, the hinge groove is suitable for the shade, the screw model is unified, the screw head is flat hardware surface, and the screw rotary groove direction is Consistent;
. There should be anti-collision measures between the door frame and the door leaf, and the door rubber seal or felt seal strip is firmly installed;
. The cutting corners and joints are tight and flat, the cut mouth is straight, the planing surface is flat, the edges of the grooves and holes are neat, no burrs or degumming;
(II) Door frame installation location
Standard description:
. Centered door stack installation: When installing the door frame centered door stack, ensure wall decoration is closed at the corner;
. Flush door stack installation: When the door frame is installed on one side, door face or strips are set up around the door frame flush with the wall to ensure that the wall decoration is closed at the corner;
. Protruding door stack installation: When the door frame is installed on the door frame, the protruding wall is 8~10mm (the flip of ordinary steel fireproof door frame is generally insufficient, and the manufacturer needs to be asked to thicken the flip in advance), to ensure that the wall decoration is due to the flip;
. The door frame must be installed left and right in the middle of the threshold stone and be installed parallel to the threshold stone. It is strictly forbidden to have large and small heads.
This course will focus on solving the above problems through practical analysis by benchmark people in the industry, and relieve the confusion of enterprises that they want to learn about benchmark properties but do not know where to start.
1
Course background
Current background
Currently the pace of centralization of the property industry is accelerating, and the market competition is becoming increasingly fierce. Local property and property companies are facing new challenges. It is particularly urgent to improve the standardization and systematization of real estate and property management and effectively improve the organizational capabilities of enterprises. However, many property companies are worried about this because they have no means and methods, and are very anxious and confused. Establishing quality management system and operating efficiently will be of great help to improve management and improve service quality.
Longhu Property continuously meets the needs of owners, applies a complete service theory research system and the latest industry management methods, and continuously enriches service content, improves service methods, and improves service quality.
· How is Longhu Property’s high-quality management system built?
·Longhu service changes, how do enterprises position the market?
· What is the basis for formulating Longhu property service standards?
· What are the key nodes of Longhu property service operation system?
· How do we learn from Longhu Property’s excellent management mechanism?
This course will focus on solving the above problems through practical analysis by benchmark people in the industry, and relieve the confusion of enterprises that they want to learn benchmark properties but do not know where to start.
2
Course income
. The most important thing: focuses on explaining Longhu Real Estate , the key nodes of centralized property house collection, management standards.
. The most practical: A large number of projects, customer experience, delayed delivery of houses and other cases. Learn how to deal with complaints and risks in real scenes
. The most professional: analyzes the management logic of each link in centralized house collection from the perspective of real estate, property, owner, and construction party
, The most value: Property companies that have achieved systematic breakthroughs through benchmark learning have their return on investment more than three times that of ordinary property companies
3
storyteller introduction
storyteller introduction
Teacher: Special lecturer of Beijing Jinghai Borui Enterprise Management Consulting Co., Ltd.
is currently the deputy general manager and senior lecturer of a property company of a benchmark listed real estate enterprise. Longfor has been in office for many years and has 110 years of five-star hotel management experience. It has actually operated and managed 5A-level office buildings, large commercial complexes, villas, residential and other multi-format property projects.
used to work in Luneng Property and Longhu Property. In property management work for more than 20 years, has accumulated a large number of property management work cases and advanced property management concepts.
Instructor has many years of experience in corporate consulting, and is good at building a property service management system, corporate strategy, corporate culture, corporate planning operation management, and management skills and quality improvement training for managers. He is a practical training instructor. Chapter 1
Decorative panel (tile/stone)
(I) Overall view of tile/stone surface layer
Standard description:
. Reasonable layout, no obvious small heads, wall tiles are cut and matched, and the edges are neat;
. The tiles are laid flat, the seams are neat, the joints are uniform, the joints are full and even, there are no hollows, and the cracks are cracked in large and small heads;
. The tiles are laid flat, the seams are neat, the joints are uniform, the joints are full and even, and there are no hollows or cracks in large and small heads. , warping, missing edges, corner drops, color difference, pollution;
, the surface is clean, flat, no wear marks, clear patterns, consistent color, no defects such as cracks, defects, etc. The surface of the stone should be free of alkaline, discoloration, stains, etc.;
, wall skirt , skirting , skirting , etc. surfaces are clean, The height is consistent, the bond is firm, the surface is straight, and the thickness of the wall is consistent;
. The floor slope of the bathroom and balcony paving is correct, there is no slope or accumulation of water, and the joints with floor drains and pipelines should be tight and firm, and there is no leakage;
. It is strictly forbidden to collage narrow-edged natural stones with widths less than 100mm and no reinforcement and other measures to prevent breakage.
(II) Color difference control of tiles/stone
Standard description:
. When any batch of tiles/stone enters the site, spread 10m2 on the open space, within 2m of sight, there is no obvious visual color difference;
. Tiles/stones between different batches are prone to color difference. It is recommended that the tiles in the same room use the same batch of materials;
. When there are different batches of supply, different batches need to be prepared for stocking in different batches for later maintenance and replacement;
. In order to prevent inconsistent color of the stone on the exterior finish, the stone should be carefully selected and tried to spell the stone when laying.
(III) Stone floor collage
Standard description:
. Stone parquet floor needs to be processed in the factory, cut by waterjet, clear patterns, uniform colors, uniform seams, correct inlay, symmetrical patterns, fine processing, and no cracks, feet, and lack of defects in the plate;
. Stone is now available During field cutting, the walking speed of the saw should be strictly controlled to prevent collapse and other phenomena;
. The stone floor needs to be sealed and collage, and the joints should be repaired with the same color glue of stone powder. After the grinding is completed, the whole crystallization will be carried out;
. When the stone floor is close to the wall, there should be soft and hard packaging and wood veneer, the wall base should be moisture-proof to prevent the ground from being damp and moldy due to the ground being polished;
Chapter 2
Coating project
(I) Overall view of paint
Standard description:
. The color of the brushing or spraying is uniform, the surface is flat, neat and pollution-free, the surface is free of cracks, leakage, bottom exposure, flowing, brushing patterns, sand holes, biting, pimples, peeling and powder loss;
. The brushing patterns are smooth and there are no obvious brushing patterns, the light sense is uniform, there are no ups and downs and shadows and color differences;
. The corners of Yin and Yang are square and straight, the lines are straight, without alkali, burrs, bumps, damage and corners;
. The surroundings of material junctions, wall pipes, wire boxes, etc. are delicate and straight, the wall openings are smooth, and the air conditioning holes are installed in decorative covers;
. Do not contaminate doors and windows, lamps, wall skirts, skirting boards, , wooden lines, etc.
(II) Limitation of glued parts on paint walls
Standard description:
, Exterior wall paint need to be glued between the wall and the door and window frames, indoor texture paint fine glue can be applied between the wall and the door and the face of the door, and glue is strictly prohibited in other parts;
, use neutral silicone, the exposed width of the fine glue shall not exceed 5mm.
Chapter 3
paper project
(I) Overall view of wallpaper
standard description:
. Wallpaper tightly sewn and spliced, splicing should be horizontal and vertical, yin and yang corners are clear, the splicing patterns and patterns are consistent, not separated from the seams, not overlapping, and the edges are flat: Straight and neat, facing each piece at 1.5m without obvious joints;
. Stick firmly, the surface is flat and clean, the color is consistent, there are no bubbles, cracks, leaking stickers, subsidies, wrinkles, curled edges, stains, dead wrinkles, color difference, bumps, ripples, and undulations. There should be no glue marks when squint;
. Compound embossed wallpaper without indentation, and the foam layer of foam wallpaper is not damaged;
. It should be tightly entrusted with various decorative lines and equipment lines boxes, and the moving parts that need to be removed without covering the cover;
. The edges are straight and neat, and there must be no paper wool or flying thorns.
(II) Method for closing the corner of the wallpaper
Standard description:
. The gypsum corner line or mirror line of the ceiling must be set to ensure that the wallpaper is closed at the bottom of the line;
, aluminum Alloy/plastic steel doors and window frames, windowsill stones and wallpapers close;
. The joints of different types of wallpapers in the indoor should be retracted at the shade corners, and dark wallpapers should be laid first;
. The joints of the same types of wallpapers in the indoor room should be strictly prohibited from being retracted at the Yin and Yang corners on the wall, and the corners of the Yin and Yang are not less than 150mm;
. When there is wallpaper and paint in the indoor room, the paint should be constructed before the wallpaper to prevent the paint from biting.
Chapter 4
Soft and hard package engineering
(1)Soft and hard package wall overall view
https://www. ml1 standard description:
, keel, lining , the border is firmly installed, tightly bonded, no warping, neatly patched and cut mouths, beautiful patterns;
, 3~5mm of seams between the slats or wooden base layers need to be left to prevent the soft wall from warping and deformation;
, single piece of fabric should not have joints, and the surroundings should be tightly pressed
. The surface is flat and clean, without bumps and wrinkles, the pattern is clear, there is no color difference or glue marks, and the overall coordination and beauty is;
. The seams are evenly divided, the seams are neatly patched, the edges and mouth pressing strips are straight and flat, the seams are consistent, and the base layer is not exposed;
. The junction of soft and hard cloth surfaces and press lines, skirting lines, wire boxes, etc. should be tight, straight, and no burrs, and the wire box covers and other holes should be opened At the same time, the size of the cut sleeve should be accurate
(II) The overall appearance of the wood decorative wall
Standard description:
, keel, lining board, and border are firmly installed, tightly bonded, no warping, neatly patched and cut mouths, uniform color, beautiful and unsightly patterned Apparent nail holes;
. It is strictly forbidden to use a whole plate on the base plate. A seam between the slats or wooden base layers needs to be left 3~5mm to prevent the deformation of the wooden decorative walls;
. The large surface is flat, the positive corners are straight, the contrast is natural, and the color is coordinated;
. The seam is evenly divided, the joints are neatly patched, the depth of the seam is evenly opened, and the joints are made of metal strips;
Chapter 5
Ceiling project
(I) Ceiling Overall view
Standard description :
. The joints of gypsum boards are treated with anti-cracking. The joints between the double-layer gypsum boards should be staggered to prevent cracking of the joints;
. The overall condition is intact and firmly installed, the surface is flat, the color is uniform, and the line angle is straight and square;
, lamps, smoke sensor , spray head, air vent grates and other equipment, with reasonable position and beautiful appearance, and the insertion is cut The dimensions are accurate and the edges are neat, and the handover with the decorative panel should be consistent and tight;
, lamps, electric fans and other equipment must be installed firmly. Lamps or fans with weights greater than 3 kg and other equipment with larger weights are strictly prohibited from being installed on the keel. A hanging hanging piece should be connected to the structure. The flatness of the ceiling should not be greater than 10mm, and the straightness of the ceiling joint of the metal buckle plate should not be greater than 3mm, and the difference in the height of the seam of the seam should not be greater than 1mm.
(II) Metal buckle ceiling
Standard description:
, bar aluminum buckle plate ceiling, installed in the light direction;
, metal The buckle plate adopts a bite-button type, not a flat seam type;
, the foil angle of the edge strip is spliced 45°;
, buckle plate ceiling openings must be made on the ground. It is strictly forbidden to open holes after the buckle plate is installed, resulting in deformation of the buckle plate ceiling;
, lamps, exhaust fans, etc., need to be installed in the whole or cross-page center, and the equipment identification direction is consistent;
Chapter 6
Wooden Doors and Windows
(I) Overall view of the entrance door and indoor door
Standard description:
. Firmly installed, correct position, flexible switch, tight closing, no backward, rubbing, abnormal noise, no self-opening, self-opening, self-opening Close and rebound phenomenon, the frame is parallel to the fan and the fan, and there is no head of the big and small;
, the surface is flat, smooth, and the color is consistent, without silk, scratches, burrs, hammer printing and repair color difference;
, hinges, door locks, handle , latch, small hardware , cat eye , door suction and other hardware are complete, the position is accurate, the surface is clean, the protection is appropriate, and the use is flexible and free of corrosion, damage, dents, scratches, and pollution;
, the hinge groove is suitable for the shade, the screw model is unified, the screw head is flat hardware surface, and the screw rotary groove direction is Consistent;
. There should be anti-collision measures between the door frame and the door leaf, and the door rubber seal or felt seal strip is firmly installed;
. The cutting corners and joints are tight and flat, the cut mouth is straight, the planing surface is flat, the edges of the grooves and holes are neat, no burrs or degumming;
(II) Door frame installation location
Standard description:
. Centered door stack installation: When installing the door frame centered door stack, ensure wall decoration is closed at the corner;
. Flush door stack installation: When the door frame is installed on one side, door face or strips are set up around the door frame flush with the wall to ensure that the wall decoration is closed at the corner;
. Protruding door stack installation: When the door frame is installed on the door frame, the protruding wall is 8~10mm (the flip of ordinary steel fireproof door frame is generally insufficient, and the manufacturer needs to be asked to thicken the flip in advance), to ensure that the wall decoration is due to the flip;
. The door frame must be installed left and right in the middle of the threshold stone and be installed parallel to the threshold stone. It is strictly forbidden to have large and small heads.
This course will focus on solving the above problems through practical analysis by benchmark people in the industry, and relieve the confusion of enterprises that they want to learn about benchmark properties but do not know where to start.
1
Course background
Current background
Currently the pace of centralization of the property industry is accelerating, and the market competition is becoming increasingly fierce. Local property and property companies are facing new challenges. It is particularly urgent to improve the standardization and systematization of real estate and property management and effectively improve the organizational capabilities of enterprises. However, many property companies are worried about this because they have no means and methods, and are very anxious and confused. Establishing quality management system and operating efficiently will be of great help to improve management and improve service quality.
Longhu Property continuously meets the needs of owners, applies a complete service theory research system and the latest industry management methods, and continuously enriches service content, improves service methods, and improves service quality.
· How is Longhu Property’s high-quality management system built?
·Longhu service changes, how do enterprises position the market?
· What is the basis for formulating Longhu property service standards?
· What are the key nodes of Longhu property service operation system?
· How do we learn from Longhu Property’s excellent management mechanism?
This course will focus on solving the above problems through practical analysis by benchmark people in the industry, and relieve the confusion of enterprises that they want to learn benchmark properties but do not know where to start.
2
Course income
. The most important thing: focuses on explaining Longhu Real Estate , the key nodes of centralized property house collection, management standards.
. The most practical: A large number of projects, customer experience, delayed delivery of houses and other cases. Learn how to deal with complaints and risks in real scenes
. The most professional: analyzes the management logic of each link in centralized house collection from the perspective of real estate, property, owner, and construction party
, The most value: Property companies that have achieved systematic breakthroughs through benchmark learning have their return on investment more than three times that of ordinary property companies
3
storyteller introduction
storyteller introduction
Teacher: Special lecturer of Beijing Jinghai Borui Enterprise Management Consulting Co., Ltd.
is currently the deputy general manager and senior lecturer of a property company of a benchmark listed real estate enterprise. Longfor has been in office for many years and has 110 years of five-star hotel management experience. It has actually operated and managed 5A-level office buildings, large commercial complexes, villas, residential and other multi-format property projects.
used to work in Luneng Property and Longhu Property. In property management work for more than 20 years, has accumulated a large number of property management work cases and advanced property management concepts.
Instructor has many years of experience in corporate consulting, and is good at building a property service management system, corporate strategy, corporate culture, corporate planning operation management, and management skills and quality improvement training for managers. He is a practical training instructor.
4
Course outline
This series of courses contains 6 chapters, 6 sections, 40 knowledge points, full of practical information! The course layer directory is as follows:
House delivery planning and organization and key process control measures
. Why is house delivery a common trouble for all real estate companies
. Change trend of real estate customer complaints
. Why is house delivery a road hurdle
. Expectations for house delivery
. Key to successful house delivery
ml0. What is the first element of a successful delivery of a house
. The causal relationship between the three conditions for successful delivery of a house
. What are the important steps for a successful delivery of a house
. 17 definitions of a house
. How to make the work arrangements for the pre-, mid- and late stages of a house
Chapter 2 Analysis of Longhu house collection tools to see the secret of the successful house collection of Longhu
. From the entire process of Longhu house delivery (front, middle and late) the responsibilities of each department to see the secret of the successful house collection of Longhu
. Strict management work is the eight major guarantees for the successful house delivery of Longhu
. Tool analysis: information before property delivery Prepare for guidance
, important legal sign documents for house delivery "House Delivery Standard Illustration" (Longhu Real Estate Case)
, Handling plan for house delivery and contract drawings
, Quick maintenance work arrangement for centralized house collection and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and house delivery and Longhu house delivery risk management and pre-control
, key points of risk control operation during the risk control period
, three major measures for delivery site pre-control
Case sharing: Nine aspects of risk sorting
, delivery risk inspection and simulation acceptance operation guidance
, sales briefing and risk pre-control
, real estate engineering before delivery, risk control and processing
Chapter 4 Longhu Real Estate Company's early intervention in household inspection example
, keywords of property household inspection
, key nodes of property household inspection
Case: Longhu Property household inspection example
Chapter 5 The delivery process during centralized delivery of houses
. The delivery process from the task perspective
. The delivery process first is completed in the inspection process
. The delivery process after the house is checked
. The personnel at the delivery site prepare
. Training before delivery
. Legal analysis and response plan for the case of houses checked prior to houses checked
Case: Cases analysis of house delivery plan
Chapter 6 Service process for centralized house collection
. Longhu Real Estate designs house collection service process according to the key contact points of customer service MOT design
. Longhu Real Estate customer needs identification and analysis
. House collection MOT service circle design
. The use of MOT service circle in work
. Longhu MOT service circle Scene design exercises (engineering, order, cleaning, warmth)
2. Longhu project management life cycle theory
, Project life cycle six major stages divided
, real estate project demand characteristics identification
, real estate project management major work arrangements
4. The most important assessment indicators for maintaining the owner's satisfaction and loyalty of Longfor real estate projects. Analysis of the secrets of Longfor real estate success. One of the secrets of Longfor real estate success
5
Course instructions
[Training object] 1, real estate companies, property companies Chairman, President, General Manager, Project General Manager, etc., senior leaders
, R&D Department, Engineering Department, Marketing Department, Customer Service Department, Property Management Department, etc., heads of departments such as real estate companies
, General Manager of property company, Deputy General Manager, Regional Manager, Project Manager, etc., middle and senior management of property companies such as marketing department, quality department, operation department
[Training Time] September 23, 2022 Week Friday (6 hours)
[Watching method] Mobile phone, tablet, notebook, projection