Yesterday we reported that a foreign player (reddit user Dracyshi) found that " will trigger a bug to automatically purchase skin when browsing the mall when chatting" "Handling with typing" and unexpectedly bought a Slack Queen's skin. Blizzard finally fixed this bug, but after the player contacted Blizzard, Blizzard refused to refund.
Blizzard related personnel later said in response to Dracyoshi, " We cannot provide refunds or any compensation for unlocking in " Overwatch ". All of these unlockings are the 'final result' ", and they added: " If you think it's the problem with the game that causes all this, please be sure to provide feedback through our forum. I know this may not be the answer you want, but thank you for giving us a chance to check it for you. I hope you have a good rest today ", and then there is no further information.
Dracyoshi said that Blizzard has indeed fixed this problem. After testing, it will no longer automatically purchase skins when chatting with people when browsing the mall. He said Blizzard still has no refund at the moment, and he feels Blizzard will never refund him.
