Recently, Li Ziting, a former member of the idol group "Rocket Girls 101" and a Thai-Chinese female singer, said that her pet dog died during air transportation, which attracted widespread attention.

Recently, former member of the idol group " Rocket Girls 101" and Thai-Chinese female singer Li Ziting said that her pet dog died during air shipping, which attracted widespread attention. On June 28, Li Ziting's studio issued a message disclosing the details of the incident, saying that it was actively communicating with Thai Airways (hereinafter referred to as "Thai Airways") and China Eastern Airlines (hereinafter referred to as " China Eastern Airlines ") about the matter, but There are still no clear results of the investigation.

html On June 29, Thai Airways customer service told Nandu reporters that because the current temperature at the airports in China and Thailand is high in summer, out of safety considerations for live pets, Thai Airways has currently banned the transportation of live pets between China and Thailand, and the recovery time is not yet available. Sure.

Li Ziting Studio disclosed the details of the incident

According to the news released by Li Ziting Studio on Weibo, after Li Ziting entrusted her parents in Thailand to help with a series of procedures, she sent her pet on flight TG664 on June 24, 2022. On June 24, 15 The flight arrived at Shanghai Pudong Airport T2 Terminal at 049:00.

Li Ziting Studio said that after the flight entered the country, it was transferred by Thai Airways to China Eastern Airlines for ground docking, transfer, and epidemic prevention and disinfection according to epidemic prevention policies. So far, the pet has been staying at the airport until the morning of the 25th, during which no staff contacted Li Ziting herself.

Li Ziting arrived at the airport with relevant documents on the morning of June 25 according to the time agreed with the customs clearance personnel. When she was going through customs clearance procedures to pick up the pet, she was told that the pet had died. On the afternoon of that day, after examination by a professional pet doctor, and based on the location where the pet was stored at that time, it was suspected that the pet was in a high-temperature environment. It was inferred that the cause of death may be death due to high temperature and hypoxia, and the death time exceeded 6 hours. However, due to current epidemic prevention policies and airline regulations, the pet was not allowed to die. The pet was allowed to be taken out for further examination, so the final cause and exact time of death could not be confirmed.

Li Ziting Studio said that the studio and Li Ziting are actively communicating with Thai Airways and China Eastern Airlines on this matter, but there is still no clear investigation result.

Thai Airways said it has stopped transporting live pets between China and Thailand.

html On June 29, Thai Airways customer service told Nandu reporters that Thai Airways currently does not have passenger plane transportation services from Bangkok to Shanghai, only cargo plane services. Li Ziting's pets were handled through a freight forwarding company in Bangkok. procedures, as the goods are shipped to Shanghai.

"This has never happened to us before, because in the past, passengers and pets were transported by passenger transport. People and pets came on the same plane, and the pets were placed in the warehouse below. After the passengers got off the plane, they could go through the formalities and leave the pets directly. Take it away. Due to quarantine and epidemic prevention, the pet has been kept for a long time and was not taken away in time, so it is not clear which link caused the problem. There is no way to clarify this matter now, and we can only wait for the investigation results." Customer service told Nandu reporters.

The Thai Airways customer service said that they have just received a notification from the Thai Airways headquarters. Due to the death of a pet dog, Thai Airways has re-evaluated and concluded that the temperature at the airports in China and Thailand is currently high in summer. For safety reasons, the service of transporting pets has been suspended. "I don't know if it will change in the future, but pets will definitely not be transported in the past few months."

Li Ziting's studio said that after entering the country, her pet dog was transferred by Thai Airways to China Eastern Airlines for ground docking and transshipment, and epidemic prevention was carried out in accordance with the epidemic prevention policy. Disinfection and other work. In response to this, Thai Airways customer service said that this was because China Eastern Airlines took over the ground agent work. "When we arrived at Pudong Airport, all subsequent ground agent operations were handled by China Eastern Airlines."

On the same day, a Nandu reporter inquired and found that China Eastern Airlines does have ground service business. According to information released by China Eastern Airlines' official recruitment website in October 2021, "Currently, there are more than 8,000 employees in the ground service department. They are mainly responsible for ground operation support work in Shanghai, Pudong, and Hongqiao, including full-process flight control, balanced stowage, Baggage quality control, VIP services, passenger transportation services, cargo and mail transportation, cabin cleaning, special vehicle services and other flight ground support services."

html On June 29, a reporter from Nandu called the China Eastern Airlines complaint and suggestion hotline to ask whether the content related to China Eastern Airlines stated by Li Ziting’s studio was true.China Eastern Airlines’ customer service responded that in this incident, Thai Airways was the actual carrier, and Thai Airways should be consulted for specific questions. China Eastern Airlines cannot respond at the moment.

According to previous reports from Nandu, on June 26, Thai Airways responded on Weibo that regarding the dog consignment incident on the Bangkok-Shanghai cargo flight on June 24, the company's cargo department is fully investigating the incident and every transportation link, and will Provide the victim with the results of the investigation as soon as possible and handle relevant matters in accordance with regulations.

Source: Southern Metropolis Daily

Editor: Liu Dan