heard a complaint from a colleague at lunch today that the boss of their district's Shentong Express distribution point ran away, and all the couriers that arrived could only be returned. Then the author ran through the Internet and found that most of them were bad news about Shentong Express.
As we all know, the current domestic express delivery market can be said to be one-third of the world, represented by the direct-operated SF Express and JD.com, and then the franchise brand "Rookie". At present, the competition among the top players in the express industry has entered a fierce stage, especially after the price war, the entire express industry has become full of smoke, some companies are running faster and faster, and some companies are gradually falling behind. And today's Shentong Express is a member of the lagging camp.
Some time ago, Shentong Express released its Q3 financial report for 2020. Judging from the financial report data, it can be described as surprising. The financial report shows that Shentong Express achieved operating income of 14.712 billion yuan in the first three quarters, down 6.03% year-on-year, and net profit was 0.05 billion yuan, down 99.53% year-on-year. The Q3 net loss was 65,473,600 . In other words, while the domestic epidemic situation is gradually improving, Shentong's performance has continued to deteriorate.
In fact, since the second quarter of last year, the net profit of Shentong Express has declined for five consecutive quarters, and the decline is getting bigger and bigger. In contrast, in the first three quarters, SF Express, YTO and Yunda achieved revenues of 109.593 billion yuan, 23.420 billion yuan, and 23.87 billion yuan respectively, and net profits were 5.598 billion yuan, 1.386 billion yuan and 1.02 billion yuan respectively. Not only that, the current market value of Shentong is 21.6 billion yuan, which is only one-half of YTO Express and one-third of Yuntong Express. SF Express, which was founded in the same year, has led Shentong by 17.5 times.
"The house leaks in the evening rain." While the performance continued to decline, Shentong was also blocked by JD.com. In August this year, many media reported that JD’s platform officially stated that it would discontinue Shentong Express. The reason is simple. The report stated that Alibaba has become the actual majority shareholder of Shentong, and JD.com also responded to the corresponding request but failed to get a response. , Then Jingdong responded that the two parties did not reach an agreement on the issue of contract renewal due to the expiration of the contract, so the cooperation was suspended.
everyone knows that the drunkard's intention is not to drink, and the main target of banning Shentong is Ali behind it. As everyone expected, shortly after this incident, Ali increased investment in Shentong, but even if Ali gave it extra support, it failed to improve Shentong’s performance and net profit continued to decline. A netizen said frankly that "Shentong has fallen, and even Ali can't move it"!
The annual Double 11 is both a "touchstone" and a "catalyst" for express players. It is of great significance to seize the node bonus in this secret battle. However, it is regrettable that Shentong Express has highlighted the tendency of "left behind" at the critical moment.
has just ended on Double 11, and the express delivery giants have also released their report cards. The total business volume of Zhongtong Express exceeded 760 million on Double 11 this year; Yunda and Yuantong both received more than 100 million packages on Double 11; SF Express on Double 11 The amount of fill-in orders was 2.5 times higher than usual. However, Shentong did not send out any battle reports. Based on the packages received during Double 11, only one or two came from Shentong. Based on the above situation, in 2014, the market share of the industry was the first in the industry, and the former leader of the Tongda department, Shentong Express, is going downhill.
In the author's opinion, Shentong has gradually fallen behind since taking the lead. In addition to being affected by market competition and price wars, another important reason is its own service quality. It is understood that in the 2019 express service investigation report, Shentong ranked at the bottom; and in the express appeal notice issued in July, the appeal rate of Shentong Express (million express mail business volume) was 1.04. The number of complaints about Shentong Express on the platform was 6924, and the main complaints were the loss of express mail and poor service.
So, do you usually like to use Shentong Express?