automation has become the trend and a necessary path for enterprises in the future development, especially in the Asia-Pacific region with rapid development momentum. How Chinese companies can successfully achieve automated transformation under the challenges of the epidemic and economic downturn has become an urgent problem that enterprises need to solve.
Recently, the enterprise automation software company UiPath ( New York Stock Exchange code: PATH) held an online media meeting. The three guests focused on sharing the results of the "2022 Asia-Pacific (including Japan) Automation Survey" produced by UiPath commissioned by IDCh, as well as typical cases of Chinese enterprise automation transformation.
automation demand has increased, and related investment has risen, and high
It is understood that from February to March this year, UiPath commissioned IDC to conduct research on 350 companies with more than 1,000 employees in the entire Asia-Pacific region (including China, Australia, Indonesia , India, Japan, Malaysia , Singapore , South Korea and Thailand).
In this survey, UiPath mainly discussed three key issues: first, the degree of automation in Asia-Pacific enterprises; second, how automation can help enterprises' business grow exponentially; third, how enterprises can increase the scale of automation.
results show that 93% of Chinese companies recognize the importance and advantages of robot process automation (RPA), but have not formulated RPA development plans for the entire enterprise. Michael Araneta, assistant vice president of financial research at
IDC, said: "Most enterprises are making slow progress in implementing full-enterprise automation plans, which is caused by the myriad potential challenges faced, including finding automation skills and talents, identifying the right automation software, and ensuring strong security and governance capabilities."
However, as everyone understands RPA, especially in recent years, RPA has evolved from automation tools to cross-platform and cross-department enterprise automation platforms, relevant data has also increased significantly: by 2025, 67% of Chinese companies will expand their RPA plans or achieve full-enterprise RPA deployment. Zou Zuoji, vice president and managing director of North Asia, UiPath, introduced: "In the past period of time, Chinese enterprises have seen significant growth in automation expenditures, and 67% of enterprises have increased their spending on automation transformation." Zou Zuoji, vice president and managing director of North Asia,
UiPath, vice president and managing director of North Asia, can be seen that Chinese enterprises are eager to execute automation processes under the concept of digital transformation , reduce labor costs, and improve corporate operation capabilities by improving connections between different systems.
As enterprises increase their automation spending, China's automation-related investment is also accelerating. The survey results show that in the next three years, more than 43% of Chinese companies will automate ESG and sustainable development use cases in the future, compared with only 13% in 2022.
In this regard, Zou Zuoji believes that in the past two years, automation has transformed from an internal tool of the enterprise department to an important means for the entire enterprise to cope with systemic risks and solve current difficulties. Relevant institutions have increased their investment in the automation field, which also confirms this.
The epidemic has been repeated and the economy has been downward,
3333333333333The three major problems that Chinese companies urgently need to solve
In fact, Chinese companies hope to accelerate automated transformation is caused by the general background of repeated and economic downturn. The results of the
survey show that Chinese companies hope to meet three needs by implementing RPA: improving operational efficiency (77%), streamlining processes (67%), and supporting remote and hybrid office models (57%).
Zou Zuoji pointed out that in the past few years, many companies' revenue has been under great pressure. When growth cannot meet expectations, reducing operating costs and improving operating efficiency have become the primary demands of companies.
In addition, in some traditional industries such as banking and finance, overly cumbersome processes will also affect employees' work efficiency. "When the economy is developing rapidly, companies will naturally not think about whether the process is complicated, but in the process of automated transformation, streamlining the process becomes an opportunity for them to make changes."
Since the epidemic, online office and hybrid office models have become the new normal for enterprises. During the communication and docking process with domestic and overseas customers, companies may face a series of problems caused by repeated epidemics and different epidemic prevention policies. Stable and efficient remote work can effectively solve these problems.
It can be foreseen that automation will play a greater role for Chinese companies by promoting new revenue sources, deepening existing relationships with customers, and improving operational efficiency.
Zou Zuoji said: "The ultimate goal of these three points is to enable enterprises to operate automatically no matter what difficulties they encounter, and minimize the impact of external factors." The results of this survey also show that 93% of Chinese companies emphasized that they will shift their focus to Intelligent Process Automation (IPA). He believes that automation is not enough to meet everyone's needs. At a critical moment when Chinese companies are facing digital transformation, IPA combining intelligent processes, AI and machine learning is the future. There are three major challenges in the transformation of automation. Intelligent automation may be a way out
From the perspective of the entire Asia-Pacific region (including Japan), the results of this survey show that the market size of IPA software is expected to grow to US$5.5 billion in 2025, which highlights the potential of the IPA software market.
Why do people have such an urgent need for IPA? This is because Chinese companies face three major internal challenges when expanding their automation scale.
The results of this survey show that 63% of Chinese companies believe that traditional architecture and system data barriers are the primary challenges in automated transformation.
Zou Zuoji pointed out that China's economy has developed too fast in the past twenty years, and many systems and architectures are updated and iterated too quickly, making it difficult for different systems to achieve complete interoperability, thus increasing the difficulty of building a more effective automation platform.
The rare talent is the second challenge encountered by the enterprise's automation transformation. The survey results show that 83% of Chinese companies believe that skilled automation talents and strong implementation partners support are very important.
"The supply of talents in China is in short supply. Many customers' demand is how to fully cooperate with talents, corporate culture and automation capabilities to achieve sustainable growth."
Zou Zuoji pointed out that the third challenge is that many corporate customers know that they need to automate, but they have no idea how to start. Data shows that 57% of the companies surveyed believe that it is very difficult to determine the process suitable for automation.
The above three challenges also lead to three key functions that enterprises hope that automation solutions can bring.
83% of companies say that when choosing automation solutions, it is very important to have skilled automation talents or strong partners who help automation. 57% of businesses said they expect end-to-end enterprise-level solutions with modern and modular architectures; 47% said there is an enterprise-wide aggregation, joint, exchange and management solution for data that connects silos.
"Customers sometimes feel that not everything is something we can do ourselves, and they also hope to find the right partners, so they finally chose UiPath."
Zou Zuoji said that from the past RPA tools to the current automation platform, and then to the future IPA, UiPath has increased its research and development, investment and acquisition in machine learning, AI and other fields, constantly developing automation software forward, helping Chinese companies achieve automation transformation.
In fact, many companies in the Asia-Pacific region, including China, have begun to move towards automation.Relevant data shows that in 2022, intelligent automation in the Asia-Pacific region (including Japan), the two major industries of banking and insurance have gone the fastest, with 56% of non-IT employees participating in automation work, followed by the telecommunications (50%) and retail (49%) industries.
. Among the Chinese companies surveyed, 57% of the companies have already allowed employees in the non-IT field to participate in the automation work of the company, and 30% of the companies plan to allow employees in the non-IT field to participate in the automation work in the future. Chen Lei, former sales director of
UiPath China, said that more and more management of Chinese companies recognize the benefits of automation to the digital transformation of enterprises, and can even play an important role in corporate strategies.
It is not difficult to see that in the context of intensifying competition and turbulent macroeconomic environment, all companies are exploring the use of digital means to improve operational efficiency and enrich customer experience, including UiPath, a Chinese customer Dongfeng Nissan. Gao Li, head of the Dongfeng Nissan Center of Excellence, shared with the media the case of Dongfeng Nissan cooperation with UiPath.
Haoli, head of Dongfeng Nissan Center of Excellence,
Gaoli introduced that Dongfeng Nissan has successfully imported RPA in eight fields including R&D, manufacturing, marketing, finance, personnel, etc., and is specifically used in data collection, automated processing and output.
Gao Li said that in the future, Dongfeng Nissan will continue to conduct in-depth research on the combination of RPA with AI, OCR, NLP and other technologies to achieve the goal of hyperautomation. "Automation is the best assistant to corporate managers. Automation can improve employee work efficiency and increase employee's sense of accomplishment and happiness. In addition, automation is also an important means to promote business process optimization and reconstruction, improve enterprise operation efficiency, and accelerate enterprise transformation and upgrading."
Finally, Zou Zuoji said that Chinese companies clearly realize that the need to achieve full-enterprise automation is needed to improve productivity, save costs and enhance customer experience, etc., but expanding the scale of enterprise automation is still a problem that Chinese companies need to solve.
"How to let employees participate in automation and contribute to enterprise automation lies in the company itself. In order to upgrade the scale of automation, the company itself must improve the automation thinking model, use the overall strategy supported by executives, supplemented by strong employee skills improvement and training plans, so that large-scale automation can be achieved in China." Whether
intelligent automation can help Chinese companies get out of the current difficulties and meet challenges, and whether Chinese companies can achieve stable and sustainable growth in the future, let us wait and see.
article: Winner / Data ape
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