Qianjiang Evening News·Hourly News Reporter Chen Jie
Double 11 is coming, which means that the express delivery industry will soon usher in the busiest business peak every year.
In order to fight this "hard battle", recently, Shentong Express announced that it will invest special subsidies during Double Eleven, rewarding 10,000 couriers every day.
During this year's 618, Shentong Express announced the large-scale express service guarantee measures called the "Tianlong Ba Ministry". In terms of the four basic guarantees of price guarantee, performance guarantee, epidemic prevention guarantee, and customer service guarantee, eight measures have been comprehensively upgraded. It is reported that during Double Eleven, Shentong Express will continue to increase its investment in the above eight major measures, providing high-quality express services to front-end merchants and terminal customers with refined services and digital technology.
Take "Pre-sale Speedy Delivery" as an example. After three years of training, the project has become a mature standard for previous major promotions. On Double Eleven this year, the service scope of the project will fully cover the entire Shentong network. Consumers can receive goods as soon as the day after paying the final payment, and the service order volume and quality will hit a new high.
According to reports, in 2022, Shentong has 82 planned projects for the transformation and expansion of the transfer center. In terms of capacity infrastructure, in order to welcome the Double Eleven battle, a large number of core urban hubs such as Shenyang, Gu'an , Chongqing, Zhengzhou, and Jinan have been put into operation one after another before the big promotion.
The commissioning of these core hubs located in first- and second-tier cities is of great value to Shentong's entire network in the peak season. Taking the Gu'an North Transfer Center, the largest transshipment center in Shentong, as an example, the planned production capacity exceeds 7 million orders, which can not only meet the needs of intelligent sorting of express parcels in the entire Beijing area, but also radiate to the three northeastern provinces of Beijing, Tianjin and Hebei, , , Inner Mongolia and Shanxi. The newly put into operation in October of Chongqing Banan Shentong Express Southwest Headquarters Industrial Park also radiates to 74 outlet companies in the region, with daily order processing increasing by 200%. In terms of transportation capacity, Shentong fleet has also optimized the transportation capacity structure by increasing the number of own vehicles, increasing the proportion of large-capacity vehicles, and opening direct delivery routes to improve the overall transportation capacity. In terms of own vehicles, the number of large-capacity vehicles increased by 60% compared with last year, accounting for 85% of all vehicles.
The number of express delivery items increased significantly during peak hours. Shentong also increased the frequency of delivery and added direct delivery routes based on the cargo volume to improve the speed and timeliness of transportation. During the Double Eleven period, the average daily delivery volume of the fleet is expected to increase by 80%, and nearly 500 direct delivery routes will increase, and the proportion of direct delivery orders will be about 80% of the total order volume.
In order to make everyone enjoy shopping, every Double Eleven, the courier is the busiest person.
Express has speed, and Shentong has warmth. In order to thank the couriers for their hard work, and to encourage everyone to ensure the efficiency of delivery and improve the quality of delivery, Shentong Express will invest in special subsidies to couriers during Double Eleven. For couriers who meet service quality standards, 10,000 people will be rewarded every day. In addition, Shentong Express has also prepared generous rewards for excellent outlets with good service performance, timely timeliness and high customer satisfaction.
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