Of course, now it is definitely a bit like a sunset song when talking about Guangzhou’s sauna industry. After all, the Guangzhou sauna industry in the early days or ten years ago can also be said that the sauna industry in various places was still very developed. But now there will be less and less sauna water available in Guangzhou. Brothers who have been to the sauna should know that there are no additional expenses in many places in the sauna and cannot give tips.
This is because before we go in, we will change into the clothes they give and put on slippers. According to the previous routine, except for mobile phones and cigarettes, we can basically bring in something, and there is no way to bring in the money. In that case, if you are inside, it is impossible for you to tip. Some people say that mobile payment is convenient now, so it is okay to give some tips, but since there has always been no tradition of giving tips, there is no tip in the sauna club, but there is one exception, that is, the guy in the locker room.
The guy in the locker room wants to tip. I don’t know who invented the tradition. Now even the guy in the locker room’s tip is the only source of their income. I have asked many brothers, including the staff inside, they all say that the guy in the locker has no salary and their income depends entirely on tips. You can imagine that tips become the only source of their salary, so the dressing guy must be actively trying to get tips for survival. Someone asked, how much is this tip? The tip I gave when I first went to the sauna was ten yuan, and the tip I gave when I went to the sauna was ten yuan. Just say that ten years have passed, the cost of sauna has increased by more than double, but the tip has not increased.
In fact, the tip has not increased. I think the main reason is that this ten yuan is too expensive. After all, what kind of work does this guy do for you is worth ten yuan? He will help you unlock a lock and hand over a clothes or towel, which will be worth dozens of dollars? And sometimes the attitude is not good. For example, some places will ask for helping you to polish your shoes. When you flatly refuse, he will say something angry. The key is to polish your shoes. You will also charge me ten yuan. Why do I polish your shoes here? I have more people outside than you are professional, so I don’t have to charge ten yuan! So some things should be said to be proportional to the harvest. If you can’t work, you can’t pay less and get a lot, so people are so disgusted with tips.
Another problem is that tipping should be voluntary, but as I said in the article, their tipping has now become the only source of their income, so it is not like voluntary. If you don’t tip him, he will follow him wherever you go, and it will look very ugly when you hold that basin. If you don’t tip him, he will sometimes even scold you, and this quality will be very disgusting. In other words, the experience is very poor. According to the guy, you pay a sauna fee of several hundred yuan, but you can't afford a sauna fee of only ten yuan? It's a poor man at first glance! And more people’s idea is that I paid a few hundred yuan in sauna fees, would I still have to pay your tip? Shouldn’t the tip be given by me voluntarily? Why do you still have to force a request? It really makes sense for everyone.
. As of now, some people don’t even remember much about how much they spend in clubs, but what they remember more is the face of the dressing guy who wants to tip, which has always been said that the experience is very poor. I personally think this is the case. Can some sauna clubs be reformed in the current situation of such fierce competition in society? It is to include the salary of the locker in your normal expenses, and then prohibit the locker from taking the initiative to ask for tips, so that the customer's experience will be very good. In fact, even if you secretly increase ten yuan in the club, people don’t think it’s obvious. For the dressing guy, you can put a box and post a QR code there. As for whether they are willing to go with the flow? I have seen several clubs operating in this model, and I believe that more and more clubs will follow up in the future.I believe that the service industry should put service first rather than just ignore customer feelings.
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