Red Net Moment News Correspondent Yiman Rong Saiqing Changsha reported
html Since the end of May, the State Administration of Taxation and the Hunan Provincial Taxation Bureau combined with the current excess tax refund work, formed a "psychological lecturer group" to take the "send education to the grassroots" A special train provides a series of psychological adjustment courses to grassroots tax cadres in the province's tax system. With care and concern, the "psychological classroom" becomes a "gas station" and "charging station" for grassroots tax cadres, and "packing lightly" helps implement the work of tax refund with excess tax credits.
In the psychology class, students interacted to "melt the ice" together.
Hunan Provincial Taxation Bureau’s “Send Education to the Grassroots” activity at the Zhangjiajie classroom.
Ask the needs and provide precise training
"Recently, the work of tax refund with retained tax credit has been tight, the tasks are heavy, and the situation is complicated... Grassroots cadres generally feel a lot of pressure. The provincial bureau's 'sending lecturer group' can tell our cadres how to relieve the pressure." , maintain a good working condition?" When soliciting opinions and suggestions from grassroots on the training content in the early stage, many units proposed the establishment of "psychological classes".
The Hunan Provincial Taxation Bureau comprehensively considers the business needs and personal spiritual needs of cadres, accurately focuses on the training targets, and carefully sets training courses. Through the two-wheel drive of "solving business problems" + "relieving psychological pressure", it improves the thinking of grassroots tax cadres. The "burden" is reduced and the "confidence" of the officers is increased, achieving the effect of "1+12".
Tan Xiankai, a second-level researcher at the Education Department of the Hunan Provincial Taxation Bureau, said: “Judging from the training needs reported by grassroots units, tax cadres and employees’ psychological adjustment needs are mainly reflected in work pressure relief, communication with taxpayers, and self-emotion management. , family and work balance, etc., we have made targeted allocation of teachers and courses to revitalize teachers
In order to ensure the effectiveness of training, the Hunan Provincial Taxation Bureau has revitalized part-time teacher resources in the province's tax system. , fully integrate the existing national second-level psychological counselor , human resources manager and other psychological lecturers with rich teaching experience in the province's tax system, and form a provincial bureau "sending education to the grassroots" psychological expert lecturer group.
So far, the Hunan Provincial Tax System Psychology Lecturer Team has developed psychological courses such as "Psychological Adjustment of Tax Cadres", "Communication Skills in Tax Service", "Growth Course from Cocoon to Butterfly", and "Self-Discovery and Self-Growth of Tax Cadres".
"The current work of tax cadres is intensive, fast-paced, and demanding, and pressure and anxiety are oncoming. Only with a good physical and mental state can we work and live better. I hope that the teaching team can better serve the tax system and help the majority of cadres Reduce stress and melt the ice, and move forward with confidence." Teacher Deng Lin, a member of the Provincial Bureau's Psychology Lecture Team and a part-time teacher at the General Administration, mentioned when talking about the original intention of course development.
In addition, the Hunan Provincial Taxation Bureau also relies on the "Learning to Promote Taxation" platform to simultaneously push online psychology courses to tax cadres in the province's tax system, with a total of more than 26,000 online learners.
Emphasis on actual results, circular empowerment
At present, the Hunan Provincial Taxation Bureau’s psychology lecturer group has opened “psychology classes” for 31 grassroots units in the province’s taxation system, covering more than 13,000 cadres. Judging from the filling in of the classroom quality assessment online questionnaire, students generally expressed that the psychology class format is diverse, highly interactive, and the content is both practical and interesting. They hope that more such training can be held.
"The teachers in the lecture group are also experts who have grown up in the business line. They explain how to deal with taxpayers, how to deal with problems encountered at work and relieve stress based on the practice of tax refund, which is of great help to us. " said Li Siqi, a young cadre of the Huarong County Taxation Bureau.
Peng Youshan, member of the Party Committee and Chief Accountant of the Hunan Provincial Taxation Bureau, said that the "send education to the grassroots" activity is an important measure for the provincial bureau to serve the grassroots this year. It is based on making up for business shortcomings and promoting the physical and mental health of cadres. It provides assistance to carry out work and adds vitality to the construction of the cadre team.
In the next stage, the Hunan Provincial Taxation Bureau will focus on the combination of training and combat, and start from solving practical problems to develop supporting courses such as tax services, tax collection and management, party affairs knowledge, and office skills, and dynamically update the course system according to actual needs. To meet the diverse training needs of tax cadres.
