Huang Shanshan, the business manager of Ping An Life Insurance, has a gentle personality and a tough heart, and she has a stubbornness that never gives up. After five years of experience, she insists on learning professional knowledge every day to make herself a more professional insurance agent. It is precisely because of this persistence that she has used her professional knowledge to provide tens of millions of guarantees to her friends and customers in these short five years!
Today, we were lucky enough to invite Huang Shanshan, let’s listen to her story together~
My Story
When I first entered the industry, a friend introduced me to a customer. After detailed communication, I gave him a suggestion. He felt that the cost was a bit high and wanted to consider it again. He is an individual and often travels business. After we talked about this plan, he went on a business trip and said that he would consider signing a contract after he came back.
A week later, my friend called me to ask if he had signed a contract. I said no. After asking clearly, I felt mixed feelings in my heart. He said that the friend he introduced me to left after a sudden heart attack while on a business trip, and I was very surprised at that time. So it means that we don’t know which day or accident comes first. When we say we wait a moment, we may miss it forever when we think about it.
"Tomorrow and tomorrow, how many tomorrows are there." Many people have procrastination to varying degrees, and like to take a look at things and wait for a while. In fact, in the day after day, many opportunities and time have been missed by everyone. Moreover, not only life is like this, but even buying insurance. Some people are obviously aware of insurance, but they delay it for various reasons, and eventually they are delayed until a physical examination. They have a physical problem, or have an accident and are gone. At this time, they think that they are unable to make up for the insurance they have not bought yet, and they can only bear the losses caused by the risks themselves.
China Ping An Life Business Manager Huang Shanshan
motto
stick to a career and keep an original intention
personal honors
2019 Ping An Platinum All-Star Member
2020 China International Talent Professional Database Member
Promotion Process
6 June 2019 Promotion Department Manager
Dialogue Guest
Editor: How much is the approximate number of insurance policies completed every year?
Huang Shanshan: 50
Editor: At present, insurance is not fully accepted by the public. What is your original intention of engaging in insurance?
Huang Shanshan: I hope to give my family a guarantee, realize my own value while helping more families achieve protection
Editor: What do you value most about a job?
Huang Shanshan: The happiness and sense of accomplishment brought by work
Editor: What is your family structure?
Huang Shanshan: Married, a child
Editor: What is your channel for entering the insurance industry?
Huang Shanshan: Online recruitment
Editor: If the insured purchases insurance from you, what kind of insurance services will you provide?
Huang Shanshan: I will treat myself with my heart and provide the most comprehensive service
Editor: If you want to increase your personnel, what kind of talents do you want to join your team?
Huang Shanshan: People with responsibility and perseverance
Editor: Can you share, what kind of mentality do you usually develop your business?
Huang Shanshan: Equal mentality, neither humble nor arrogant
Editor: What will you do when the insurance plan you customized for customers is inconsistent with the customer's own ideas?
Huang Shanshan: Starting from the needs of customers, empathize with the
Editor: The insurance industry is developing day by day, but there are still some people who don’t know much about it. How do you introduce insurance to customers in daily life?
Huang Shanshan: Insurance is a tool to avoid risks. The last line of defense. I don’t know which one will come first, tomorrow or accident. Insurance gives us confidence and dignity.
Editor: What issues should customers pay attention to when signing an insurance contract?
Huang Shanshan: Understand the insurance liability, payment method, payment period of insurance purchased
Editor: When the customer is in danger, how did you help the customer get the claim smoothly? Can you give an example?
Huang Shanshan: First of all, tell the customer not to panic and prepare the receipt receipt required for the claim. For example, the hospitalized medical client I once paid for the claim was diagnosed with cancer. The client was very sad and felt unbelievable. He panicked all of a sudden. Called me and told him to treat the anti-cancer drugs we bought for the million-dollar medical hospitalization. The targeted drugs can be reimbursed. After the client paid the hospital deposit, I applied for prepayment from the company, and the money was soon received. The customer had a clear idea and did not have to worry about the money. He could treat
Editor: How do they usually evaluate you for the customers you have served?
Huang Shanshan: Very patient and really consider them
Editor: Some people think that insurance is a "luxury product" and cannot afford it. In your opinion, is it necessary for people with relatively poor financial situations to buy insurance? How to buy?
Huang Shanshan: On the contrary, I think that families with low living standards should buy insurance more because they have poor ability to resist risks and need a guarantee
Editor: Job reviews
Huang Shanshan: At first I thought that this industry could bring me an income, but just treat it as a job. Later I felt that he was the career I had persisted in throughout my life. Every time I gave protection to a family, I felt that my work was particularly meaningful
Conclusion
The best kindness is like water, and virtue carries everything! Huang Shanshan relies on her love and gives protection to thousands of households.It is better to teach people how to fish than to teach people. She firmly believes that giving customers a protective umbrella in advance is the best love for them! Every client is his most sincere family, and his family should be treated with care!
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