text=Live alone in Jiangnan
He is wearing a dark blue slim suit , and the shirt inside is as white as new. My hair was obviously carefully taken care of, and I couldn't move my mosquitoes when I smiled. His face is probably the size of a palm, and it is very white. The appearance and temperament of the boy sitting in front of me are exactly in line with the public's imagination of hotel practitioners: he is polite and smiles like the warm sun.
His name is Cheng Ming (pseudonym). We used to be in a WeChat group in Douban, Dongguan, and later added friends. One Saturday night, I told him that I had a writing plan for "people in Dongguan" and wanted to write stories about some ordinary people in Dongguan. When I asked him tentatively if he would like to talk to me, I didn’t expect that he would agree readily, so he naturally became my first interviewee.
Strange, clean and sunny are the first impression he gave me. In fact, this temperament is quite suitable for standing on the podium and explaining to students "Spring Tour of Qiantang Lake". Sure enough, Cheng Ming told me that my mother always wanted to be a teacher, but she failed to get what she wanted, so she asked him to study for the normal major of Pingxiang College, Jiangxi. Later, Cheng Ming also interned at Xunwu Middle School in his hometown for half a year. When he was a teacher, he was also very popular with students. But you can see your head at a glance in the life of a small county town, and your salary is only about 3,000 yuan, which does not meet his expectations. In 2011, he and a few classmates went south to Huizhou .
At that time, Cheng Ming had an alumnus working in a hotel in Huizhou. At the suggestion of the alumni, he also entered the concierge of another hotel . Cheng Ming, who had just arrived in another place, just wanted to find a place to settle down first, including hotels, food and accommodation, dormitories with air conditioning and internet, which was much better than living in urban villages. But he didn't expect that he would do this in the hotel industry. By the sixth year, he felt a little tired and tried to jump to China Unicom as an account manager, and his salary dropped from 8,000 yuan to 2,000 yuan. But after doing it for a while, there has been no breakthrough.
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2018, a hotel in Changping needs people. Cheng Ming’s former boss held an important position in this hotel and sent him an olive branch. So Cheng Ming came to Dongguan from Huizhou to serve as the front hall manager of the hotel, responsible for coordinating front desk reception, cashier, concierge department, switchboard reception and wellness center.
"Big hotels are often places where elites gather. Many bosses and foreign executives have lived in hotels for many years. When working in a hotel, you can directly contact them across the classes and learn a lot. When I was in the college entrance examination, I only got 75 points in English, but I often met foreigners in hotels. Now I can chat with them in English very freely." He said to me with a smile.
In fact, when I entered the concierge of the first hotel, my salary was only 1,750 yuan, but because of the growth, Cheng Ming liked it more and more as he worked, and finally promoted to the front desk manager.
"You have worked in the hotel for so many years, do you have any special experience?" I asked curiously.
"In fact, after working in a hotel for a long time, you can see the original wife, lover and homosexuality at a glance. Lovers are usually not open, so male guests will keep a certain distance from them, but they will be much closer to the original wife. As for homosexuality, if two women or two men only have a big bed room and the subtle differences in their temperament, you will understand what is going on in your heart, but we will not talk or ask. Also, there are often original wives to catch mistresses, and basically you will encounter them once every two or three months. The principle of a hotel is that you must not disclose the information of the guest, so you need to fight wits and courage with the original wife at this time. Once an original wife directly took out a thousand yuan to the front desk and asked her to help check her husband's room number, but we will politely refuse, so some original wives will sit in the lobby and wait."
"Will there be some particularly difficult guests?"
"Some customers are not difficult to deal with, but they just have special requirements. For example, there is a foreign guest who asks to live in the same room every time he comes. Some people don't need gooseberry quilt , just quilts because he is allergic to gooseberry. Muslims require that there is no pork in their breakfast.Hotels are the service industry, and we will try our best to meet these requirements. But it is unlikely that all foods are without pork, but we will clearly mark them. There will also be particularly friendly guests. There is a Chinese American who brings a large bag of chocolates every time he comes and lets the front desk distribute it to his colleagues. "
talks about his past work experience, Cheng Ming has been talking endlessly. He has been working in the hotel industry for several years and is about to reach his thirty years. This is usually considered an important time node. At this node, everyone often has to consider a lot, such as whether to buy a house, whether to get married, and which direction to develop in the future, etc.
Cheng Ming told me that he had bought a house in Huizhou, but he is still single and has no plans to get married in the short term, but he hopes to meet more friends. In fact, when he first came to Dongguan , In order to integrate into the city as soon as possible, he tried to make friends through various channels, including Tantan and Momo. After the appointment, everyone actually just had a meal and took a walk, and then went back to their own houses. Some people later deleted him. But one of them still kept in touch. She divorced and went to work nearby. Today, she also sent a cup of Heytea.
"Then she must be interesting to you," I couldn't help but say.
"No, everyone just made friends simply. She is a local from Dongguan, and I can feel that she is super rich. "He said with a smile.
"Will you want to settle in Dongguan?" "I asked again.
" Actually, I don't think much. I am very optimistic about the development prospects of Dongguan. There are famous companies such as Huawei, vivo, and oppo, but the environment in the town is really not very good. When I was in Huizhou, my respiratory tract was very healthy, but after I came to Changping, I often felt nauseous in the morning and had more snot. The air quality here is worse than that in Huizhou. Moreover, I have been in Dongguan for more than a year and I always feel that I have not integrated. After all, I didn’t grow up here and I can’t speak the local dialect here. But Dongguan’s business environment is very good and there are many opportunities to start a business. I often see many people setting up stalls outside, selling everything. Some of our hotel's aunts work in the hotel during the day, work part-time at bars at night, and work odd jobs in factories on weekends. They are really hardworking. I think in Dongguan, as long as you are harder, you can survive. ”
As for my ultimate dream, Cheng Ming said: “I want to open a hotel of my own and participate in every link from construction to business: site selection, design, decoration, recruitment, operation… It is best to be a single-family building, a bar on the first floor, with rooms on it, not too many, twenty or thirty rooms. Hotels are not actually very high-end industries. Many links can be streamlined. The most important thing is to let customers sleep well and eat well. I hope that my hotel can be more humane while providing high-quality basic services. When I was traveling to Taiwan this year, I lived in , a B&B near , Fengjia University. From booking to check-in, you don't have to contact anyone. I was shocked at the time because it was completely different from the hotel I worked in. Of course, opening a hotel requires money, so it can only be said to be a dream, and it is not certain whether it can be realized. ”
After we talked about our dreams, he ran to work again. When the hotel guests saw his smile on the spring breeze this winter day, they didn’t know that he was actually wandering in this city like duckweed.