Recently, in the "Notice of the Shaanxi Provincial Health Commission on Naming the Elderly Friendly Medical Institutions in Shaanxi Province in 2021" issued by the Shaanxi Provincial Health Commission, Xidian Group Hospital and Taoyuan Community Health Service Center were jointly identified by the Shaanxi Provincial Health Commission and Shaanxi Provincial Administration of Traditional Chinese Medicine as the first batch of "Shaanxi Provincial Elderly Friendly Medical Institutions" , and was officially awarded.
In order to accelerate the construction of a healthy Shaanxi, actively respond to population aging, conscientiously implement the requirements of the "Notice on Carrying out the Work of Building Elderly Friendly Medical Institutions" and other relevant documents, the work of building elderly friendly medical institutions will be included in the hospital's future key work, and special work plans and specific work plans will be formulated, task division and specific measures will be clarified to ensure the quality and progress of building elderly friendly medical institutions.
optimize medical treatment process
emergency clinic optimizes medical treatment process for the elderly, improves various registration methods such as telephone, network, on-site appointments, and smoothes the channels for the elderly to make appointments. At the same time, based on the disease characteristics and actual medical treatment of the elderly, a certain proportion of on-site number sources are provided for the elderly. Multiple service points provide manual services to solve the difficulties encountered by the elderly in using intelligent technology during medical treatment and protect the legitimate rights and interests of the elderly.
Establish a green channel
During the normalized epidemic prevention and control period, an "no health code" channel for elderly patients was added at the entrance of the hospital, and specialized personnel were equipped to help the elderly conduct health code inquiry and registration, etc., to assist the elderly who do not have a mobile phone or cannot provide a health code to complete epidemiological history surveys by manually filling out the epidemiological history survey form, providing convenience for elderly patients to seek medical treatment.
carry out evaluation services
Relying on the discipline of geriatrics, strengthening education and training on geriatric medical knowledge, skills, etc., and has sent two medical staff to go out for special study and training. At the same time, comprehensive assessment services for the elderly are carried out, early identification and intervention of high-risk factors for elderly patients, high-risk screening for hospitalized elderly patients, focus on projects such as falls, pulmonary embolism, , aspiration and bed falls, focus on assessment and intervention of elderly syndrome, weakness, disability, and dementia, carry out multidisciplinary cooperative diagnosis and treatment, establish risk prevention measures and emergency plans, and informed notification system after high-risk screening.
According to the elderly's needs for disease diagnosis and treatment, rehabilitation care, palliative care, medical care and nursing, etc., provide satisfactory services as much as possible within the scope of laws and medical standards, and encourage patients and their families to participate in the formulation and implementation of care plans to ensure medical safety.
Strengthen Medical alliance collaboration
Establish a two-way referral mechanism for elderly patients with Ningshan County Hospital and many surrounding communities and nursing homes to form a collaboration model for medical alliances. As the core hospital of the medical alliance, reserves an appointment number source for primary medical institutions within the medical alliance, so as to facilitate the elderly to make a referral through community appointments.
Hospital will continue to focus on creating a friendly culture, management, service and environment for medical institutions, continue to deepen the comprehensive implementation of preferential policies for medical services for the elderly, actively create an atmosphere of respecting, loving and helping the elderly, and provide safe, convenient and comfortable medical services for the elderly.
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