Caption: Source of 3 taxis “on the list”/Shanghai release
Xinmin Evening News (Reporter Cao Gang) The reporter learned from the Municipal Transportation Commission that after the taxi industry complaint rankings for the first half of the year were released last week, the Municipal Traffic Law Enforcement Corps and The Municipal Transportation Management Office will immediately interview companies with more complaints. At present, Shanghai Shenhua Taxi Service Company has terminated the labor contracts with three listed drivers. The Municipal Transportation Management Office will also activate the integrity assessment mechanism and deduct the "credibility assessment" points of the companies involved in accordance with regulations.
html On August 31, the Municipal Traffic Law Enforcement Corps interviewed two rental companies, Shenhua and Punan, which owned the top three vehicles with the highest number of complaints. Shanghai Shenhua Taxi Service Company has three vehicles on the list, with license plate numbers: Shanghai GU5871, Shanghai FM3728, and GU5132. Among them, Shanghai GU5871 was complained 25 times and ranked highest. The company has removed the drivers of the above three vehicles and stipulated: "If there are 2 responsible complaints within a month, a serious warning will be given; if 3 responsible complaints are made, the service will be suspended and relevant financial responsibilities will be borne; if 5 responsible complaints are made, the company will Complaints will be removed. "is aimed at Shanghai Punan car rental service. After investigation by the Municipal Traffic Law Enforcement Corps of the vehicle owned by the company with the license plate number Shanghai GV0330, it was found that the driver had an illegal act that did not match the account name on the company’s professional qualification certificate and the company’s operating certificate. It is planned to impose administrative penalties on the company and its individuals in accordance with the law.
Caption: Yesterday morning, the driver with the license plate number Shanghai GV0330 was taking notes. Source/Shanghai Release
In addition, the Municipal Traffic Law Enforcement Corps sorted out and investigated the complaints involved in the ranking. After verification, among the top 10 complaints, one complainant stated that he could provide on-site video evidence, and the Municipal Traffic Law Enforcement Corps had already intervened in the investigation. For other complaints that do not meet the conditions for filing a case, the Municipal Traffic Law Enforcement Corps initiated an interview mechanism and actively interviewed the corresponding leasing companies.
Relevant people from the Municipal Transportation Management Office said that in accordance with the requirements of the "Shanghai Transportation Commission's Notice on the Release of Revised Quality and Credit Assessment Indicators for Transportation Enterprises", complaints will be entered into corporate integrity files, and "credibility assessment" points will be deducted in accordance with relevant regulations. . The management department will also urge companies to include the disciplinary violations of the drivers involved in the driver's integrity files.
Caption: The Municipal Transportation Management Office conducts door-to-door inspections of relevant companies Source/Shanghai Release
At the same time, the Municipal Transportation Management Office will continue to strengthen industry management and focus on supervising companies with high disciplinary violations and high number of passenger complaints; Drivers who violate disciplines for the first time require the company to educate the relevant responsible persons in a timely manner.
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