What package is suitable for the elderly?
What should I do if I forget my broadband password?
What other preferential traffic activities are there?
...
Don't panic, if anything happens, call number 10000!
A variety of customer service options are available for you to choose from, and
can be easily solved without leaving home!
Voice Customer Service: Audible Smile
has beautiful people and sweet voices. They deliver an audible smile through a small headset. They carefully understand the user's needs, patiently answer every question of the user, and provide users with 24-hour services. High quality considerate service.
text customer service: Touchable temperature
serious attitude and professional service. They use warm words and vivid pictures to build a bridge to serve users, allowing users to feel that silent service is better than sound.
Video Customer Service: Visible Smile
You can hear the voice and see the person. Through face-to-face communication, they use a visible smile to remotely solve users' difficult problems, allowing users to solve problems easily without leaving home. business.
Whether it is voice customer service, text customer service or video customer service, the response is fast and the problem resolution rate is high. Therefore, if you have any questions, please call 10000. China Telecom looks forward to serving you!
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