Xiao Wu rented a house in Majiawu, Hangzhou. He said that on the evening of October 27, a group of people came to him and had a fierce verbal conflict with him. The matter had something to do with a data cable.
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Data line express delivery did not come to the door
Later, the courier brought a group of people to the door?
Xiao Wu is playing with motorcycles and usually uses a sports camera. That night, he used a sports camera to record the incident. At around 11 o'clock in the evening, he was playing games and his cousin sat on the bed.
Video provided by Xiao Wu:
"I asked who you scolded (Xiao Wu: Who did I scold) Who did you scold, ah (Xiao Wu: Come in and have a good talk) Who did you scold, come out and talk, we have a recording, come out and talk, come out and talk, who will you scold, come out and talk, come out and talk, who will you scold, come out and talk, come out and talk, come out and talk, who will you scold (Xiao Wu: Be a little bit of a voice, don't influence others."
At the beginning, the group of people spoke outside the door, and then walked into the room.
Xiao Wu: "Tell me first, who am I scolded (who is your mistress) Do you know what she said about me (how to say you, we have recordings here, how do you say you) She said I have a conflict with you (I heard you say who is your mistress, I will ask you.)"
camera captured a total of five people, and four people entered the room, but Xiao Wu said there were actually seven people in the room. Eight people. Later, both sides' emotions escalated and they began to swear frequently, but neither side took action. Xiao Wu said that this group of people were YTO couriers. The cause of the incident was a data cable from Apple . He was left at a hotel in Taizhou on a business trip, which was mailed through YTO courier.
express record shows that on October 16, YTO courier Hangzhou Xintianmushan Road Company signed for it. However, Xiao Wu said that the express was not delivered to the door, and no one notified him.
Xiao Wu: "The express delivery is delivered to the station every time, and then I have a request to let them deliver the goods to their door. Because of my working hours (have any notes ever been made). There are notes here, ah, there is no such address, but I told YTO customer service of this address. He said if you ask me to deliver every item to your door. I said yes. Every time he asked me to come here to get the item, and then I said I got off work late. I often came back at 11:30. I often saw that the door was closed here and helped me deliver it to my door."
Xiao Wu suspected that the express delivery was put into the station at the entrance of the community, but he asked to deliver the goods to the door. The deliveryman was surnamed Liang. He called Master Liang's phone number, but the other party did not answer. He called the customer service hotline of YTO twice, but received no reply. At present, the sign of the station has been removed, the roll gate is half-closed, and there are some YTO Express packages inside. The station is opened below a small supermarket. The supermarket owner said that the station is operated by two young men, and the two people are connected to different express companies respectively.
supermarket next to the station Boss: "He doesn't do it now, it's almost a month (Reporter: When will they open the door every day) From 10:00 to 10:30, he wants the company to pick up the goods, and the goods are taken here to ship the goods."
On October 25, Xiao Wu complained to the postal management department. He said that soon the customer service of the YTO outlet contacted him to verify the situation.
26, he received a text message showing that Master Liang ran errands through takeaway and delivered the goods to him.
Xiao Wu said that there was a surveillance in the corridor. He asked the other party to put the things at the door, but the express delivery he received was damaged and the data cable was lost. On the same day, another new outlet customer service contacted him.
Xiao Wu: "She said why she didn't deliver the package to you because I had that kind of dispute with the sender, but I didn't know why I had a dispute with him. I said why you came out of your mouth. You didn't verify the situation, and you didn't tell me. It was because of something. You just told me directly that I had a conflict with him, so you didn't send me a copy. I said that you are like this, then what kind of mistress (what you said) I said directly to her, if I say you are my mistress, then are you really my mistress?"
Xiao Wu said that the scene at the beginning of the news happened. A courier called him to talk to him. So he made preparations in advance and recorded the video. When he came to YTO Express Hangzhou Xintianmushan Road Company, Master Liang went to deliver the package, but the phone was not answered.Master Li is a participant in the video, and he said that his colleagues are a little unfair.
Courier Master Li: "It's just that we deliver the items in a non-standard manner and we didn't ask him to sign, right? They had a conflict or not. Now the express delivery has been sold on behalf of him, and it's just that he didn't ask him to sign."
Master Li said that several colleagues came to the door to argue that day, and there was a reason for the incident. Before that, he would provide the recording mentioned at the beginning of the news.
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courier said that there was a reason why there was a personal grudge behind
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Recording provided by Master Li:
On the other end of the phone: "(Xiao Wu: That one is empty) The data cable is empty, right? (Xiao Wu: What data cable is empty) The package is empty, that is, the data cable, you didn't receive it (Xiao Wu: Yes) I asked the salesperson here because you two had personal grievances before, right (Xiao Wu: How to say this) I asked him here, and I also read your previous (Xiao Wu: Who told me) It was that I read your phone number, and there was a record of complaints before, and you had a personal grievance with this salesperson, right? (Xiao Wu: I have no personal grievances. I just said you are in the service industry, and I only asked you to deliver goods to your door.)"
Later, Xiao Wu was a little excited and said something that made him regret it a little.
Recording provided by Master Li:
On the other end of the phone: "(Xiao Wu: He said there is grudge, there is grudge) Then I asked you, then didn't I ask you here? (Xiao Wu: Are you my mistress? Then everyone else is like this) You should respect your words, sir, who is your mistress (Xiao Wu: I told you to respect me) I said you have a personal grudge with the salesperson, am I asking you?"
Xiao Wu: "Because I was very angry at that time, this article has been fed back many times, complained many times, the platform has complained, and online has complained, but I have never done it for me."
courier Master Li: "We went there so many people, you scolded us so much that we were so angry that we were scolding us. Finally, we left, but we didn't let us go. (Xiao Wu: Did I scold me? Did I start scolding me?) This thing cannot be explained (Xiao Wu: You kept holding my collar and wanted to pull it out for me. Then I am at home, you grabbed me like this) We are people who understand the law, not saying that we don't understand the law (Xiao Wu: Since you understand the law, it is impossible to say that seven or eight people come at one time) We finished drinking and were having dinner, and then you called and asked us to go (Xiao Wu: You cursed people directly. In fact, you know the scene in your heart. If it were you, would you be afraid or not?) I am not afraid. What are you afraid of in the rule of law society?"
Now Xiao Wu hopes that Yuantong can compensate the data cable for more than 200 yuan, and apologize to him. The person in charge of the outlet did not come forward, and a staff member asked the reporter to leave contact information. Later, the delivery man, Master Liang, took the initiative to contact the reporter.
Courier Master Liang: "Originally there was an inn in my basement, but now it's closed. Then he accidentally fell there. After that, two companies might bring people to my store to argue about this matter. He wanted me to deliver it to my door. At that time, he didn't tell me to deliver it to me. After the fall, he complained again. Then I was fined, which made me very upset."
Master Liang said that he couldn't bear to deliver the items to Xiao Wu, so he spent more money and ordered takeaway to deliver items. The packaging must have been intact at that time, otherwise the deliveryman who ran errands would not have accepted this order.
Courier Master Liang: "I ran to the door and called him. He said he would put it at the door. Now I have no evidence. He said he didn't receive it, but I said I sent it to him."
As for why I had to stand up for customer service, Master Liang said that it was his girlfriend.
Courier Master Liang: "I let others insult like this, how do you feel? When I got there, he was confident, so I said, "What's going on." This is my fault. The police station went over and said to me. I was a little impulsive. It's mine. I won't do this next time."
Xiao Wu made two requests to pay compensation and apologize. Master Liang thought he was wronged and was unwilling to do it.The reporter also communicated with the YTO customer service.
Yuantong Express Hangzhou Xintianmushan Road Company Manager Zhang: "Master Liang's fine this time is also very large, maybe Yuantong has nothing to do. The salesperson was unhappy to deliver it to him because there was such a background in front. I also contacted the takeaway errands. I also took photos at that time, and there were things in it. At that time, the phone was recorded, and we also had them. He said I asked you to lose money, which was equivalent to two people having a grudge and both of them were angry there, so a series of things happened later. In fact, everyone took a step back, and the matter was not that serious." After the reporter reported the situation he learned to Xiao Wu, Xiao Wu said that the person who fell and injured it was his cousin who accompanied him to the inn to make an explanation. At that time, Master Liang had a bad attitude, and they asked to deliver the item to the door at that time. As for why the data cable was lost, Xiao Wu said it had nothing to do with him.
Source: 1818 Golden Eye
