"Terrent and responsible, lovely, hardworking and friendly" ,
Nanjing West Road Street Community Affairs Acceptance Service Center
"Medical Assistance" window clerk Li Lin,
recently received this banner from
heavily disabled and unemployed families.
represents "Medical Assistance One Things"
has truly brought a lot of convenience and help to this family, and the content of the people-oriented service of
is also more deeply rooted in the hearts of the people.
Jing'an District's unemployed medical assistance recipient Mr. Xiao and his mother Ms. Chen live together, and they live in Kunshan. Mr. Xiao has suffered from mental illness for many years and has a variety of chronic diseases such as thyroid and lumbar disc herniation. He has frequent medical treatment and his monthly income is not proportional to the cost of treatment. Therefore, in order to get the medical reimbursement as soon as possible, Ms. Chen must travel back and forth between the "Kunshan-Nanjing West Road Street Community Affairs Acceptance Center-Hospital" every month. Sometimes she has to run for several days before she can apply for medical assistance with a large amount of invoices, medical history and other related materials.
Not only that, the procedures during the process are also very complicated. The collection of materials, invoice inventory, classification, manual entry, settlement and other links require staff to enter invoices and check items one by one on the computer, ranging from dozens of pages to hundreds of pages. The reimbursement of reimbursement expenses will take some time.
During the epidemic prevention and control period,
Ms. Chen not only ran back and forth,
also needed to undergo nucleic acid test .
made this old mother physically and mentally exhausted, but
had to run.
Since the Jing'an District Medical Insurance Bureau developed the software on its own and implemented the pilot of the full-process reform of "Medical Assistance One Things", the "no application and enjoyment" model of was piloted at the Nanjing West Road Street Community Affairs Acceptance Service Center. Since then, medical assistance reimbursement for special groups has achieved the convenience of allowing data to run more and the people not to run away. staff clicked the mouse, and the medical assistance funds could reach residents' bank accounts on time .
"
no longer needs to travel back and forth between the hospital, acceptance center, and Kunshan. You can always stay by your son's side to take care of him."
The tired Ms. Chen can finally "take a breath" on this matter since then. In 2021, Mr. Xiao was responsible for the full amount of medical expenses, totaling 26,621 yuan. Ms. Chen, who was waiting at home to enter the account, expressed her great gratitude for this high-quality and convenient service.
In October 2021, the Jing'an District Medical Insurance Bureau began to implement the pilot reform of the full-process reform of "Medical Assistance One Things", so that after the needy people in Jing'an District visited the hospital, the streets and towns obtained the medical expense data and various subsidy data of the rescue targets in real time based on the "Medical Assistance One Things Information Platform". actively generates the rescue results on a monthly basis. automatically transfers it to the bank account of the rescue targets , realizing the medical assistance benefits of 11,500 people in the district "free and enjoy" . Since the pilot, the district has completed a total of 8,069 medical assistance, with a total of 3.0033 million , and received unanimous praise from the rescue targets and handling windows.
Next step, the District Medical Insurance Bureau stated that it will continue to optimize the operation process of one thing platform, formulate and issue supporting policies for medical assistance, further streamline the medical assistance work mechanism, and achieve the organic unity of the precise issuance of relief funds and the satisfaction of the people. While solving the actual difficulties of residents, the people who work in the affairs will have a real sense of gain, happiness and security.
Source: Shanghai Jing'an
