Thousands of viewers in Nanchang were waiting for performances at 40℃ at high temperature: there was no air conditioner on the scene, the protagonist was already scattered
html On July 29, Information Daily Jiangxi Political Reading pushed an article titled "Peter Pan" performance was postponed for one hour, and the protagonist fainted in hot weather", which attracted widespread attention and controversy among netizens. html At 21:00 on July 31, Nanchang National Sports Center contacted our newspaper and issued a "Letter to the Public", saying that "I am deeply sorry for not giving the audience a good viewing experience." In the announcement, the National Sports Center promised to give viewers who watched the performance on July 29 a free fitness opportunity as compensation.performance scene
audience: A "ice show" turns into "roasted on fire" The male lead is hot and halo
"Peter Pan" is a performance on the ice and snow stage. The audience was originally worried that there would be a chill on the scene, but it turned out to be "baked on the fire". The performance of
was originally scheduled to start at 15 o'clock, but it failed to start as scheduled at 16:15 (the opening was held for about half an hour in Jiangxi Hongda Group's charity and scholarship). What is more unbearable than waiting is the stuffy environment in the venue.
More than an hour before the performance started, the organizer called out to the audience twice on the microphone and said that they were coordinating the air conditioning matters with the venue, but neither resulted. Throughout the whole process, the audience in the venue took fans to cool themselves and their children. The audience, who was unbearable to the heat, stood up and shouted "refunds" and "scammers".
Not only the audience, but also the actors from abroad can't stand the high temperature. At 15:42 that day, the host came on stage to explain that the reason for the postponement of the performance was that the male lead fainted due to heat stroke. It was not until 30 minutes later that the male lead Su Xing took the stage. Although the performance was staged at 16:16, the refrigeration problem in the gym has not been resolved, and audiences have been leaving one after another.
Hongda Group: The state-owned sports team should not take on commercial performances in case of air conditioning failure
turning into a "ice show" and "roasted on fire" incident. Jiangxi Hongda Group believes that it is "the most injured".
A staff member of Jiangxi Hongda Group told the Jiangxi Zhengdu editor of Information Daily: "We booked the venue to hold the 'Peter Pan' performance to establish a corporate image. The high temperature in the performance venue caused the performance to be postponed and the audience's experience was poor, which not only failed to win a good reputation, but also caused our reputation to be damaged."
The staff member told the Jiangxi Zhengdu editor of Information Daily that the day before the performance, as the venue merchants, they did not test the air conditioners in the venue. The staff member's explanation was that "the National Sports Center said that as long as the air conditioner is turned on, the air conditioner fee will be paid."
Hongda Group believes that Nanchang National Sports Center should not still take on commercial performances in the event of air conditioning failure.
National Sports Center: Issuing an apology announcement, promising that the audience can exercise for free once on the spot
In response to the doubts of the audience and Jiangxi Hongda Group, the person in charge of the Nanchang National Sports Center insisted that "there is no problem with the air conditioner."
The person in charge told the information daily Jiangxi Zhengdu editor that the service life of the central air-conditioning equipment in the "Peter Pan" performance venue on July 29 is 20 years. If properly maintained, it can be used for a longer period of time.
In the "Letter to the Public" provided by the person in charge to the editor of Jiangxi Zhengdu, the person in charge also stated that "the air conditioner was operating from 9:00 to 24:00 that morning and never stopped." Therefore, the person in charge surnamed Liu said that "the fact that the protagonist is hot and halo is not true." However, many viewers present unanimously reported that the host once shouted on the stage, stating that "the protagonist is so hot that he will appear on stage after he wakes up."
The person in charge of Liu also claimed that after the Hong University special performance, at more than 20 o'clock that night, "Peter Pan" staged a second show, "The scene was very orderly, and there was no phenomenon of the audience leaving the show with a hot temper." However, Jiangxi Hongda Group and several viewers reported to the editor of Jiangxi Political Reading of Information Daily that the second scene was just as hot as it was, and many people left one after another.
However, in any case, the "Letter to the Public" released by the National Sports Center that night stated that "I am deeply sorry for not giving the audience a good viewing experience." The center also promises that on the 29th, the audience can go to the center to enjoy a fitness experience at any venue before August 31 with ticket stubs or purchase records.
Information Daily Jiangxi Zhengdu Editor learned that relevant departments have intervened in the investigation of the matter, and the relevant progress information Daily Jiangxi Zhengdu Editor will continue to follow up.
Letter to the public regarding the performance of "European Super Ice Show Ice Fairy Tale - Peter Pan" on July 29
Thanks to Nanchang citizens for their concern and support for the National Sports Center. The media reported on July 29 that the Chinese Sports Center Stadium did not turn on the air conditioner: In response to the incident, our company paid close attention to the incident, immediately took measures and held a special investigation meeting to investigate the whole story.
National Sports Center Stadium has activated all air conditioning equipment and ventilation systems at 9:00 am and has never stopped until 24:00 pm. At 14:00 pm, before the audience entered the venue, the staff tested that the outdoor temperature was 38-39 degrees and the indoor temperature was 27-28 degrees.
The temperature in Nanchang that day
Thermometer reading in the venue
5:09, the host appeared and held a Hongcheng commercial student assistance fundraising event; at 15:25, the organizer's staff evacuated the background on the stage, and no one took the stage to perform for a long time. Over time, the audience complained due to the continuous cooling of the live high-power performance equipment and the anxious waiting of the audience. We do not know what reasons the organizer postponed the performance. Until 16:19, the afternoon performance officially began and ended at 18:30. During (15:00 pm), our company immediately took emergency measures to contact the air conditioner manufacturer and maintenance provider. Under their guidance, we purchased a large amount of ice to sprinkle and cool the cooling tower of the outdoor air conditioner equipment, strengthen the cooling power, and monitor temperature changes at any time.
During this event, the National Sports Center, as the venue rental party, was not aware of the specific process details of the event, and was not responsible for the ticket sales of the event. During the performance, audiences left the venue one after another for various reasons. As the venue provider, we are deeply sorry that they failed to give the audience a good performance experience. To this end, audiences can enjoy a fitness experience at any venue before August 31 with the ticket stub or purchase record of the day.
Nanchang International Sports Center As the event building of the National "Seven Cities Conference", it has secured over a thousand events of all sizes and sizes since 2012. The air conditioning equipment of the venue is a water-cooled central air conditioner, which meets the normal service life of the country and related use requirements.
Venue air conditioning maintenance record
We sincerely welcome media friends and all sectors of society to put forward more valuable opinions on the operation and service of the National Sports Center. We will do our best to provide you with a satisfactory fitness and performance service experience. If you want to know more about the National Sports Center, please feel free to contact us.
hereby send a letter.
Nanchang International Sports Center Co., Ltd.
July 31, 2017
(Original title "Just just now, Nanchang National Sports Center issued an apology letter", edited by Ren Bin)
