"Hey, 119? It's on fire!" However, when the firefighters arrived at the scene, they were laughed and crying - some people regarded the steam from the heat well as the smoke, some people regarded the sunset as thick smoke in the evening, and some people regarded the fishing lights by the river at night as firelight... What's more, some people regarded calling the police as a joke, and the couple quarreled but lied that they committed suicide and "scamd" the firefighters to the scene. Daxing District Fire Rescue Detachment receives more than 3,000 alarm calls a year, including nearly 200 alarm calls such as false reports and false reports.
The police receptionist of the 119 command center of the Municipal Fire Rescue Corps is working. Photo by Zhang Ti
Emergency rescue forces are limited and precious. Ineffective police incidents such as false alarms and false alarms are not only wasteful of public resources, but also prone to delay real rescue. How to call 119 correctly, the reporter interviewed Liu Bingtao, head of the Propaganda Section of the Fire Rescue Detachment of Daxing District, Beijing.
There are 200 invalid alarms in a year. There are many invalid alarms
Liu Bingtao introduced that the Daxing District Fire Rescue Detachment will receive more than 3,000 alarm calls a year, including nearly 200 false alarm calls such as false alarms. No police information was found at the accident site described by the person who called the police.
"First of all, it is necessary to be clear that timely and correctly reporting fire alarms is the obligation of every citizen as stipulated by law." Liu Bingtao said. Article 5 of the Fire Protection Law stipulates that any unit or individual has the obligation to maintain fire safety, protect fire facilities, prevent fires, and report fire alarms. Article 44 of the Fire Protection Law stipulates that anyone who finds a fire should call the police immediately.
"Although 119 calls a fire alarm call, 119 now does not only receive fire alarm calls." Liu Bingtao added that Article 37 of the Fire Protection Law stipulates that the national comprehensive fire rescue team and full-time fire brigade shall undertake major disasters and accidents and other emergency rescue work mainly based on rescue personnel's lives in accordance with national regulations. Therefore, 119 also received reports of emergency rescue and social assistance police incidents.
"Firefighters are 'omnipotent'." Liu Bingtao said that firefighters can be seen in mountains, rivers, waters, high altitudes, underground, or at floods, earthquake disasters, car accidents, wells and other accidents.
However, in the face of complex situations, not everyone who calls 119 can accurately call the police.
False alarm
Steam and pesticides All misread
"A community is smoking, very thick white smoke!" One day in February this year, the 119 command center of the Beijing Fire Brigade received an alarm call from a resident saying that there was smoke in a certain community in Daxing.
Winter is the peak season for fires, and the squadron in the jurisdiction immediately dispatched a fire truck to the scene. However, when the firefighter arrived at the area mentioned by the caller, no fire and smoke were found. The squadron continued to search around the surrounding area, and finally after verification, the so-called "smoking" turned out to be steam coming out of the heat heating of the community. The person who called the police saw the rising steam from afar, but did not approach and observe it, causing a misjudgment.
"There is a fire by the river!" One night in November this year, passers-by found a fire on the river 200 meters south of a subway station in Daxing . The firefighters who arrived at the scene looked confused, and the surrounding area was covered with dark fire and smoke. The firefighter quickly contacted the person who called the police, and the person who called the police said, "It is a light for fishing, not a fire point, I saw it wrong."
Sometimes, the "colorful" description of the person who called the police makes it difficult for the firefighter to tell the truth. One day in March this year, some residents said a fire broke out in a residential building in a community in Daxing. The person who called the police said he was on the opposite floor. He could vaguely see the flames from the window, and white smoke came out, accompanied by a burnt smell, and there was a strange noise.
Supervisory Squadron immediately rushed to the scene and mobilized the micro fire station in the jurisdiction to conduct preliminary treatment. However, when the squadron arrived at the scene to verify, it was found that the person who called the police thought that a couple was quarreling in the house of the resident who was "ignited". The "white smoke" was steam coming out of the kitchen water, and the "abnormal noise" was caused by the two people falling and fighting.
Another time, one day in early December this year, a resident called the police and said that smoke was coming from the homes of a residential community in Daxing. The squadron dispatched 3 foam vehicles, 1 rescue vehicle and 28 firefighters to the scene. However, after the squadron arrived, it was found that there was a household resident using insecticide medicine to smoke cockroaches in the house.There are many similar false alarms in
, and these are all invalid alarms. However, there is another type of invalid police incident that makes firefighters laugh, that is, calling the police lie. Liu Bingtao said that lying to the fire alarm is very harmful, not only causing waste of public resources, but also delaying the handling of real and major police incidents.
Lie to the police
Suspected of illegality delaying the handling of real police information
One day in April this year, the Daxing Detachment received an order from the command center of the 119th Command Center of the General Corps: a trash can in a primary school in the jurisdiction caught fire and smoke, and the supervisory squadron dispatched two foam vehicles to the scene to deal with it. After the squadron arrived, no police information was found. After verification, it was a few children who were joking and lied to report the police information.
Afterwards, the police station police criticized and educated the children who lied to the police and explained in detail the importance of the 119 fire alarm phone number. Children are ignorant, but adults sometimes "make a fool".
One day in August this year, the Daxing Detachment received an order from the command center of the 119th Corps: Someone in a certain community in Daxing wanted to open gas and commit suicide.
Life is at stake! The squadron in the jurisdiction immediately dispatched two foam vehicles, one rescue vehicle and 21 firefighters to the scene. What is infuriating is that after a firefighter arrived at the scene to verify, it turned out that the couple was quarreling. In order to anger the other party, one deliberately called the police and said that the other party was going to turn on gas and commit suicide.
"3 fire trucks and 21 fire commanders and fighters, these equipment occupy most of the power of a medium fire squadron. If there is a real major police incident in other parts of the jurisdiction, it will not only waste rescue forces, but also delay rescue." Liu Bingtao said.
At present, in response to false alarms, Article 62 of the Fire Protection Law stipulates that those who report a fire in lie will be punished in accordance with the provisions of the Public Security Administration Punishment Law. Article 25 of the Public Security Administration Punishment Law stipulates that if a person spreads rumors, reports danger, epidemic, police, or deliberately disrupts public order by other methods, he shall be detained for not less than 5 days but not more than 10 days, and may be fined not more than 500 yuan; if the circumstances are mild, he shall be detained for not more than 5 days or fined not more than 500 yuan.
Too persistent
The kitten fell off the flue. The person who called the police repeatedly called
In addition to false alarms and false alarms, many people lack correct judgment on the "dangerous situations" around them, and they even call 119 even if they are not within the scope of the firefighter's responsibilities.
One day in August this year, the Daxing Detachment received an order from the command center of the 119th Command Center of the Corps: A mouse entered the home of a resident in a community in the jurisdiction. The supervisory squadron dispatched a car to the scene, and the caller nervously told the firefighter that there were rats at home. However, the squadron searched for it repeatedly, but it was difficult to find the mouse.
Firefighters not only need to catch mice, but also monkeys. Not long ago, someone called 119 to report that firefighters were needed to catch monkeys at home. After receiving the alarm, the firefighters went to the scene to deal with it. After being asked after arriving at the scene, the monkey ran away before the firefighters arrived.
In addition, saving cats and dogs is also a type of police incident that firefighters often face. One day in October this year, a resident called the police and said a cat was trapped in his community. After the squadron arrived at the scene, it was verified that the cat fell into the smoke duct in a resident's home. The flue is located in the walls of the building, deep and narrow, and the fire squadron cannot deal with it. Although the firefighter and the police officer negotiated many times, the police officer still called the police repeatedly "persevere".
"In such a situation, we will analyze it based on the alarm situation, judge the appropriate amount of power to be mobilized, and give priority to handling dangerous police situations." Liu Bingtao also gave examples of which situations are most effective in finding firefighting. For example, if you forget to bring the key to open the door, you can find a lock-opening company, but if you have a child trapped at home, you can call 119; if you are in danger of your life, you can also call 119. However, in situations like cats climbing trees, the kitten will come down by itself, so there is no need to call 119 at this time. "For police incidents that do not require dispatch, we generally recommend that citizens call illegal emergency assistance numbers or provide other solutions."
Long knowledge
Correct alarm is divided into four steps
When encountering emergency situations such as fires, no matter how anxious the person calls the police, they must call the police correctly, which will improve the rescue efficiency of firefighters.
119How does the police officer work? Liu Bingtao said that after receiving the alarm, the receptionist mainly asked about the location of the fire, whether there were people trapped, the burning substances and the fire situation, the name of the person who called the alarm and the contact number, etc. After
, the responder will judge the classification, scale and difficulty of the police situation based on the alarm description of the person who called the police, and command and dispatch according to the classification and hierarchy.
After dispatching forces to send police, firefighters will check the surrounding and fire building conditions through road network probes, and will further contact the police caller to closely monitor the development of the police situation.
At the same time, the dispatched micro fire station and professional firefighting team will report the scene as soon as possible after the scene arrives. The 119 fire alarm station will be adjusted in time based on the above information to reinforce the scene.
Correct alarm Remember the following four steps
After the fire alarm phone is connected, you should clearly explain the detailed address of the ignition unit, the district, county, street, house sign or village where it is located.
need to explain what is on fire, what is the fire, whether there are people trapped, whether they are bungalows or buildings, and where is the fire.
The person who calls the police must explain his name, work unit and contact information.
After calling the police, a special person should be sent to the street intersection or village entrance to wait for the fire truck to arrive, and guide the fire truck to the road to the fire site so that it can quickly and accurately reach the fire site.
Source: Beijing Evening News Reporter Zhang Yu
