China Radio International Beijing April 19th news (Reporter Huang Angjin) Recently, the reporter noticed that netizens across the country reported that since the end of March this year, the logistics information of Yunda Express has been suspended for more than ten days. After many packages were shipped to a local transfer and delivery center or distribution and delivery center, the logistics information was delayed, or it may be shown that due to force majeure, the package may be delayed in delivery or returned.
Take the Weibo topic #Yunda North China Transfer Center# as an example. Netizens "shared" their experience: "The express delivery on April 1st moved on the 18th!" "It finally moved on 19 days." "I have finally received a goods in 18 days."

(screenshot from Weibo)
In addition, some netizens also proposed, "Is Yunda Express okay? I can't send it and collect my express."

(screenshot from Weibo)
What's wrong with Yunda Express? When will the "stagnant" package be delivered?
CC reporters learned from Yunda Express customer service staff that since Langfang City, Hebei Province, the location of Yunda Express North China Transfer and Delivery Center, implemented the lockdown and control management, the large number of express parcels in the center cannot be transferred out.
reporter noticed that on March 15, the Langfang Municipal People's Government issued the "Notice of the Office of the Langfang Municipal Leading Group for Responding to the New Coronavirus Pneumonia Epidemic on Strict Implementation of Blockade Management in the Whole Region of Langfang City."
"I see that the first customer's express delivery arrived at the North China Transfer and Delivery Center in early March, but it has not been delivered yet." The customer service staff told reporters that they have not received a government notice yet, and it is not yet certain when the backlog of parcels can be sent.
" Yunda has been suspended for half a month. It was finally opened yesterday, and there is very little goods now." A Yunda courier in Xicheng District, Beijing told reporters on the 18th, "What I learned is that in Shanxi, Beijing, Hebei and Shanghai, Yunda Express does not pick up parts." The aforementioned customer service staff of
told reporters that in more than 90% of the areas in Beijing, Yunda Express does not pick up parts.
However, the reporter tried to place an order through the Yunda Express official account on the 19th. The system can place an order normally, and a courier will come to pick up the items at home. When asked whether Yunda Express can now pick up and deliver parts normally, the courier said, "It is uncertain when it will be shipped. Now, the number of express delivery in each company will be delayed due to the impact of the epidemic."
htmlOn April 18, the "Langfang Release" WeChat official account released a message saying that " Langfang has been reduced to a lower risk in the entire region." Does this mean that the blockade will be lifted at Yunda Express North China Transportation and Delivery Center, and the backlog of packages here will also be shipped to the destination?"It must also be divided according to the area of the transfer and delivery center. For example, Area A has been unsealed, and the goods in Area A can be transported out; but Area B, which is also the center, has not been unsealed, and the goods in Area B will still stay in the center, waiting for the unseal notice." The aforementioned customer service staff added that the package can only be shipped out after receiving the unseal notice, and the package has been disinfected and sampled and tested by relevant departments. "The parcels are covered and disinfected during transportation, and it is necessary to ensure that express delivery is safe to customers."
Recently, Wu Zunyou, chief epidemiologist of the Chinese Center for Disease Control and Prevention, responded to relevant questions. Generally speaking, the risk of human infection caused by surface pollution of objects is relatively small, but if you contact them repeatedly and do not pay attention to hand hygiene and personal protection, the risk of infection will be significantly increased. Adhering to hand hygiene can reduce the risk of infection due to contact with contaminated surfaces.
It is reported that on April 13, 7 people with positive nucleic acid test were found in Qingxu County, Taiyuan City, Shanxi Province, all of which were staff members of Yunda Express Logistics Park. As of 24:00 on April 16, the "Qingxu Yunda Express Epidemic Chain in Taiyuan, Shanxi" has a total of 14 confirmed cases and 268 asymptomatic infections in , involving Shanxi Province and Inner Mongolia Autonomous Region.
htmlOn April 18, a national video conference on ensuring smooth logistics and promoting stability of the industrial chain and supply chain was held in Beijing. The meeting required that we should care about the lives and physical and mental health of the people and epidemic prevention personnel, improve the working and living conditions of logistics practitioners, and provide financial support such as postponed loan repayment.