Source: Jiaohuidian News Client
Jiaohuidian News A phone number, a demand, a comfort, a belief. In early spring, the epidemic is raging, and a hotline connects the strong defense line for the people of Longcheng to resist the virus. In recent days, the third-level 12345 hotline of Changzhou City and Streets has actively responded to the instructions and requirements of the Municipal Party Committee and Municipal Government, strengthened linkage and close coordination, promptly handled the demands of the masses, and actively responded to social concerns. In the chilly spring cold, a heartwarming bridge for the government and the people to work together to overcome difficulties.
maliciously raised prices, and bad merchants were fined 500,000
htmlOn January 27, the city's 12345 platform received a call from the public, reporting that a pharmacy in New Taipei District maliciously raised the price of masks, and hoped that relevant departments would intervene in time to deal with it. The city 12345 immediately distributed work orders to the New Taipei branch platform, and jointly guided the District Market Supervision Bureau to conduct an investigation, quickly verified the fact that the pharmacy sold medical masks at high prices, and immediately imposed an administrative penalty of 500,000 yuan, which played a great deterrent and exemplary role.
htmlOn February 2, some enthusiastic citizens called the platform to give high praise to the hotline's timely response to hot issues and assist relevant departments in severely cracking down on the price of scarce materials. citizens have a suggestion to inspire tens of thousands of people to fight the epidemic
On January 24, an enthusiastic citizen living in New Taipei District called the platform and suggested that the relevant departments of Changzhou City recruit volunteers as soon as possible and increase the publicity and guidance of disease control measures. After receiving the work orders distributed by the municipal platform, New Taipei 12345 promptly fed back the suggestions to the district epidemic prevention and control leading group and the relevant member units of the emergency command center. The New Taipei District Youth League Committee, District Health and Family Planning Bureau, and District Volunteer Association jointly issued the "Epidemic Prevention and Control Volunteer Service Recruitment Order" on the government WeChat public account of Changzhou National High-tech Zone on January 28 and February 1 respectively. The town (street) and departments simultaneously formed 14 volunteer recruitment WeChat groups, and a total of 11,700 volunteers were mobilized to participate in the epidemic prevention and control work. In a short period of time, a strong momentum of group prevention and control measures was formed, laying an important mass foundation for subsequent prevention and control work.
A request for help, the street enthusiastically sent masks
2 On February 3, a citizen from Zhonglou District, Zhonglou District asked for help from the city's 12345 platform, telling him that he could not buy masks and was suffering from a cold and could not go out to purchase necessary daily necessities. He hoped to coordinate and communicate with the hotline to arrange for the community to adjust necessary medical equipment to solve the urgent problem. After receiving the work orders distributed by the 12345 platform of Zhonglou District, Zhonglou District, it handled a special matter in the afternoon of the same day and coordinated with the community to send 3 masks. Afterwards, the market called again to praise the platform and community staff.
A hotline with warmth may be insignificant in the current vigorous prevention and control campaign, but it is enough to illuminate the confidence and passion of the whole society to fight the epidemic together. Since the outbreak of the epidemic, the city 12345 Online has fully utilized its system and spatial advantages of "all-day hours" and "no-face-to-face" and truly fulfilled its functions as "general customer service" and a large hub. In the past 13 days and nights, the platform has accepted 15,781 requests from the public, with a connection rate of 97.12%, and a satisfaction rate of 96.27%. Jiaohuidian Correspondent Shi Xiaodong Chen Xiaopeng Song Zhiheng Reporter Zhao Jiawei
