The Party Group of Changzhou Municipal Procuratorate attaches great importance to the positive role of "letters from the masses" and "voices of the masses" in the procuratorate's practice of handling cases in accordance with the law! They took effective measures from a system to ensure that the people's letters are "not empty" and the people's voices are "reverent". Since this year, they have received a total of 1,381 letters from the people. Except for those who are anonymous or have no detailed address and phone calls, 1,213 cases with the conditions for reply have been responded, with an effective reply rate of 100%. How did they complete such a large amount of work? Please read the report.
Correspondent Jin Xiao Reporter Lang Jianqiang
On October 16, Cha Yongfeng, deputy director of the Eighth Procuratorate of Changzhou City Procuratorate, was like usual. The first thing he did when he went to work was to open the mailbox. This is the 1381st letter from the masses received by the Changzhou City Procuratorate since February this year. Organize, disassemble, register, and classify letters, and contact the person who comes from the letter as soon as possible. These are the first tasks that Cha Yongfeng needs to complete every day.
On January 22 this year, the Supreme People's Procuratorate issued the "Notice on Deeply Implementing the Important Instruction of Procurator General Zhang Jun's "Reply to Every Letter from the Mass", which clearly proposed to strengthen the work responsibility of "Reply to Every Letter from the Mass", ensuring that every letter from the Mass is replied within one week and the processing process or result reply is completed within three months. At this point, the system for replying to letters from the masses was officially implemented on the 7th.
In order to ensure that "every letter from the masses will be replied", the procuratorate of Changzhou took multiple measures to implement its promises, so that the letter from the masses will not be empty" and the voice of the masses will be "reverent". From February 1 to October 16 this year, the Changzhou procuratorate received a total of 1,381 letters from the public. Except for the situation where anonymous or no detailed address and phone number, the 1,213 cases with the conditions for reply were responded within 7 days, with an effective reply rate of 100%.
is very timely! As much as possible, the public should not wait for
. "I really didn't expect that the letter was sent out and received a reply from the prosecutor within two days." In January this year, the Tianning District Procuratorate accepted a letter from the public who accused the public security of illegal handling of cases. After completing the preliminary review, the prosecutor rushed to the police station on the same day to investigate and understand the situation. After verification, there was no illegal situation during the police station's law enforcement process. The prosecutor immediately replied to the accuser by phone, and the reply result was recognized by the accuser.
"The prosecutors thought so thoughtfully, and they came to me to reply." In the case of Zhu Moumou's criminal complaint handled by the Zhonglou District Procuratorate, the prosecutor in charge considered that the complainant was old, inconvenient to walk and had a far-reaching place of residence. After reviewing and completing the criminal complaint case, he called to inform the case review results as soon as possible, and went to the complainant's home the next day to deliver the "Reply Letter" to do a good job in replies such as interpretation of the law. The complainant thanked him repeatedly.
"Making procedural replies within 7 days and substantive replies within 3 months is an important measure to safeguard citizens' legitimate rights, and it is also a higher requirement for the procuratorate to perform the functions of procuratorial procuratorial functions." Cai Bo, director of the Eighth Procuratorate of Changzhou Municipal Procuratorate, introduced, "Acceptance, processing and reply are closely linked. The procuratorate of the city insists on standardization and prudence, strives to achieve efficiency, and carefully identify the content of the letters through special persons' responsibility and rapid review and other measures. The petitions under the jurisdiction of the procuratorate will be promptly diverted to the corresponding business department by the procuratorate to handle them in a timely manner. The petitions under the jurisdiction of the procuratorate will also be replied to inform the petitioners after receiving them, and strive to clear the procedural replies every day."
attaches great importance to it! The procurator general took the lead in handling the case and gave the echo
"I felt that I had a solution when I received the call from the procuratorate and became much more at ease." The letter from Zhang Moumou said that he would actively cooperate with the procuratorate's investigation and verification work.
On March 13 this year, the Procurator General of the New Taipei District Procuratorate received a letter from the public Zhang Moumou. "There is no severity of letters, and every letter is an urgent judicial need of the masses." Xu Yifeng, Secretary of the Party Committee and Procurator General of the New Taipei District Procuratorate, said. After receiving the letter, Xu Yifeng immediately approved the complaint department, and Zhu Shaohua, deputy procurator-in-charge, took the lead in handling the case.
The letter involved a more complex cross-border issue. The New Taipei District Procuratorate's procuratorate quickly convened the organizers of criminal procuratorial, civil and administrative departments to understand the case handling situation, and on the other hand, they connected with the case handling center of the public security organs, grassroots police stations, and civil courts of the people's courts and investigated and verified it. On the seventh day of the letter approval, a public reply was made to the letter on the morning of March 20 this year. The clear content of the reply, targeted explanation of the law, and suggestions on protecting the rights and interests of the parties allowed Zhang Moumou to completely eliminate his doubts.
The prerequisite for making a good physical reply is to improve the quality of case handling. The Changzhou procuratorate focuses on the combination of internal linkage and external cooperation, providing full guarantees for improving the quality and efficiency of case handling. After receiving requests from the public, the department of the charge application will establish a contact person system and other measures to follow up the handling progress every day, and actively cooperate with the prosecutor in charge to communicate with the parties involved. At the same time, the Changzhou procuratorate has long paid attention to prosecutor-police cooperation and prosecutor-judicial cooperation. Relying on the excellent external cooperation mechanism, it has provided the masses with quality response results more efficiently.
is effective! Let the masses feel fairness and justice around
"Please make the decision for us and pay back our hard-earned money! Please help the prosecutor!" In July this year, a large number of letters were poured in for several consecutive days, with more than 400 letters, and they all reported their demands on the same case of illegally absorbing public deposits. The Eighth Procuratorate of the Municipal Procuratorate immediately attached great importance to it and immediately investigated the grassroots court in the jurisdiction of the crime. The same petition situation occurred at the same time. The two-level courts' control departments immediately rushed to the public security organs to verify the problem of the case, handed over to the relevant undertaking departments based on the demands reflected by the masses, and jointly studied and formulated a handling plan, and timely proposed a unified reply to the letters and demands of the case. On the basis of case risk analysis, they actively resolved conflicts such as interpretation of the law, psychological counseling, and coordination and liaison during the reply process, and effectively alleviated the confrontational sentiment of the people in the letters from the case through a series of proper handling.
reply to a stack of letters to solve a kind of problem behind the letters. In this case of illegally absorbing public deposits, the Municipal Procuratorate responded correctly, effectively avoiding the occurrence of collective petitions and online public opinion involving the prosecutors in the case. "Let the masses not have doubts, patiently resolve the knots for the masses, and make a solid reply." Cai Bo said.
"Every letter from the people reflects their judicial needs. The procuratorate insists on responding with a sincere and responsible attitude in judicial practice, so that the people can truly feel that their own interests are effectively protected and that fairness and justice are around them, so that they can achieve the organic unity of political, social and legal effects." said Ge Zhijun, the Procurator General of Changzhou City Procuratorate.
