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Introduction: This new crown epidemic incident has seriously affected the economic operations of all walks of life! When the epidemic becomes normalized, how do owners who are losing money every day and suffering from suffering and hotel practitioners who are forced to adjust their income through this difficulty? Should I be an isolated hotel? Is there any compensation for doing an isolated hotel?
Article source｜Huang Jin
Urban Director of the Aster Hotel Group
The difference between quarantine hotels and non-quarantine hotels
, the pros and cons of making quarantine hotels:
is requisitioned quarantine hotels: If the new positive for the new coronavirus in the city where the hotel is located is increasing, it is recommended that you go to the hotel to requisition immediately. At critical moments, we need to cooperate with the Party and the government. After the hotel is requisitioned, the room fee income is guaranteed and the labor cost is minimized. Communication with the streets and relevant functional departments will be more frequent and the peripheral relationship will be close.
Non-isolated hotel: If the hotel's housing prices and occupancy rate are good, and the city area only has sporadic requisitions, you can politely refuse! If there are sporadic viruses in cities, business travel and leisure travel will inevitably affect them. At this time, the occupancy rate will drop. Hotels can do some security protection publicity on OTA and channels.
2, understand the process and compensation standards of government requisition :
Requisition letter ≠ Requisition compensation agreement (compensation agreement involves: room fee standards/meal fee standards/damage standards/compensation standards, etc. related supplements and explanations)
3, how to arrange employees during the requisition of the quarantine hotel?
4, Special subsidies and related labor regulations during the requisition period:
A, Subsidy distribution: In addition to ensuring the normal work of hotel quarantine staff, it is recommended that quarantine hotels provide subsidies to employees during the epidemic prevention period in one go; some regional prevention and control command centers have a subsidy budget for subsidies
B, because secondary protective clothing must be worn during the isolation and requisition period, the house should not be considered as a guarantee, and the calculation should be calculated separately according to the quantity.
C, vacation employees must be distributed in accordance with the city’s minimum living standards.Avoid: Because of the requisition, some employees take leave and do not pay wages ( labor arbitration is approved for one report)
D. It is recommended to purchase relevant insurance for hotel employees in advance. Some insurance also has isolation subsidies (specifically, the insurance company explains it as the main explanation)
5, hardware transformation of isolated hotels
A Theoretically, two elevators should be configured (divided from three zones and two channels)
B Special medical supplies warehouse storage room
C Special waste garbage storage room near the hotel
D Relevant logos in the hotel (polluted areas and clean areas)
E Isolation point related systems and emergency contacts
F The water horse and cordon at the door of the isolation point reminder
6, the preparation of medical supplies for the isolation hotel
7, the basic knowledge of health code (the situation varies from place to place, please refer to the local point of epidemic prevention )
Below is the essence of the map, enjoy
What are the specific medical observation and isolation work in operation?
, basic personnel configuration of isolation points
requisitioned according to 100 guest rooms: 1 isolation point person in charge + 1 epidemiological investigation team + 1 doctor + 2 nurses + 2 policemen + 1 disinfectant + 5 hotel logistics staff. (In theory, it depends on the configuration and coordination of the local prevention and control command center)
2, what exactly do the hotel do in daily life?
- A Emergency address book and list of quarantine personnel establishment
- B Isolation point related systems and management regulations
- C Isolation personnel inclusion and lifting relevant regulations process establishment training
- D Protective clothing putting and taking off training and disinfection basic knowledge training
- E Mental health consultation contact
- F Isolation point WeChat group management alarm installation
- G Delivery of three meals a day and medical health inspections twice a day
- H Garbage cleaning and daily necessities distribution (roll paper/garbage bag/bottled water)
- J cooperates to assist with peripheral disinfection/hotel internal disinfection/medical waste transfer/sewage monitoring/air monitoring, etc.
- K Staff health monitoring/body temperature monitoring/nucleic acid sampling
- L nucleic acid test for quarantined personnel /body temperature detection/body body sense inquiry/special population attention
- M Monitoring and night security patrol (visiting/gathering and staying in the corridors at isolation points is prohibited)
3, quarantine hotel WeChat group management
was unified to room number + name (theoretically, takeout can be collected, takeout must be disinfected and does not include cold chains Food, depending on local regulations. Takeout cannot order wine or medication.)
4. The quarantined personnel included
uniformly reported from the community to the command center, and then the command center sent it to the corresponding hotel. The community will send quarantined personnel to the hotel, pay attention to checking their names, ID numbers, mobile phone numbers, and health codes. Staff must have secondary protection.
5. After the quarantined person leaves
, after 14 days of medical isolation and observation, the doctor will issue a "Certificate of Isolation and Observation" and a "Notice of Home Isolation". The community arranged personnel to come over to handle the handover procedures and check out completed. After check-out, you can clean it after disinfection and ventilation for 4 hours.
6, medical garbage collection
Theoretically, all garbage generated at isolation points are medical waste garbage medical waste must be special yellow garbage bag medical waste transfer bin must be yellow 10L trash can garbage must be collected before the garbage must be secondary protection garbage is cleaned up and disinfected in time.
After the quarantine is over, how to quickly restore the hotel's operating level?
, start and end, everything is fine, the ledger records are clear
A Apply for the closure of the isolation point report (given to the prevention and control command center)
B Related ledgers of the isolation point (please see the picture below)
C Contact the terminal disinfection company for thorough disinfection (after the terminal disinfection is completed, the hotel can apply for a copy of the report. The community and the landlord have proved that the hotel is clean and safe.)
D Related renovation demolition and restoration E Remaining medical supplies are included and transferred to
2, prepare to resume work within 3 days before the end of quarantine
A Prepare to resume work and operation one week in advance
B Check the recent nucleic acid records and health code of leaved personnel
C Announcement of terminal disinfection report
D Open all OTA channels 3 days in advance
E 3 days in advance Send messages to offline agreement companies and members 3 days in advance to inform the hotel that it has been disinfected and check in normally
F Logistics personnel rotate to rest
G Check air conditioning, hot water and other kitchen facilities and equipment
J Report the hotel's resumption time to the relevant owners and companies
H Check the shelf life of kitchen food raw materials and raw materials in advance
Summary I believe that the country and the government will actively cooperate with the paid requisition of
No matter whether the epidemic is in the epidemic or not, the hotel manager should rush to lead his partners and protect them. We all need a stable job and don’t be afraid of the epidemic. We should move forward even more!
