A Tesla car owner complaining about Tesla's battery TikTok video has gone viral online. Mario Seraya said he was locked outside after his Tesla Model S battery broke, and Tesla told him that it would cost $21,000 to replace the battery.
Mario Seraya, who lives in Toronto, Canada, said he paid $140,000 for the brand new car back in 2013. According to Elon Musk , the battery is designed to run between 300,000 and 500,000 miles, or about 21 to 25 years before it needs replacement. But Mario Seraya's electric car only ran 77,000 miles before it needed to be replaced.
Seraya said the problem is that some 2013 and 2014 Tesla Model S cars have a problem, that is, liquid in the drain pipe of the air conditioning system drips onto the battery, causing the battery to rust. After a warning message of "high voltage battery" appeared, Seraya drove the car to Tesla, but was told that the warranty does not cover this. He asked for free battery but was denied, and he had to choose to pay more than $21,000 to replace the battery or sell the car.
Due to the battery being exhausted, Celaya cannot enter the vehicle and even get the ownership file inside. Mario Seraya said it wouldn't react to charging either. The owner believes that water leakage and rust begin when the car is under warranty. Seraya also claimed that Tesla canceled his Uber points, which he received when he went to repair the car because he kept asking why the car needed a new battery. Mario Seraya admitted he could have entered Tesla by removing the front bumper or from the tire well, but he didn't have time to do so.
When Mario Seraya sold the Tesla and paid $30 for the new ownership documents, the situation ended. It seems that the new owner did find time to remove the bumper to enter the car. It seems that Mario Seraya is unlikely to return to this car brand in the future. Last year, an Finnish man worked with YouTube Explosive Channel and blew up his 2013 Tesla Model S after discovering he will have to buy a $22,600 battery as it has "overtaken an eight-year warranty."
