On the evening of August 5, Weibo netizen @fiore Huahua (hereinafter referred to as "Huahua") posted a video saying that when she checked in the All-Season Hotel (Shanghai Sanlin Branch) in Shanghai, a naked man broke into her room in the early morning. "I was working at the time, and then a man was carrying a red underwear and appeared directly at the end of my bed."
Huahua said that she checked the hotel's surveillance video. In the nearly 50 minutes before breaking into her room, the man was naked from the 7th floor to the 10th floor, trying to open the door in one room and one room, but the security of the hotel did not respond. On August 6, the Red Star Capital Bureau called Quanji Hotel (Shanghai Sanlin Store). The staff said that this matter was handed over to the public relations department of Huazhuhui . The store did not receive any consultation. "The public security has intervened to deal with it."
On the same day, Quanji Hotel issued an apology statement on its official Weibo, saying that the storefronts of all Quanji Hotels across the country will conduct comprehensive safety self-inspection and take a number of rectification measures.
Netizens posted a video accusing the All-Season Hotel
A man walked across the 3 floors naked, and the hotel had no response
According to the video released by Huahua, at around 3:7 am on July 31, a strange man (only wearing a pair of red underwear) broke into her room, and then the man took off his underwear.
"I was working at the time, and then a man appeared directly at the end of my bed with a red panties. The man stood at the head of my bed and tried to get close to me." Huahua said that she kept shouting, and the strange man might be scared, and then left the room.
What shocked Huahua was that she checked the surveillance video after the incident. "Surveillance shows that the man started from 2:21 from the 7th floor (to the 10th floor), trying to open the door in one room and one room. In nearly 50 minutes, the All-Season Hotel did not respond."
Huahua said that she chose to call the police after the incident and disclosed the case receipt form and related administrative penalty decisions from Yongtai Road Police Station of Pudong Branch of Shanghai Public Security Bureau.
The above administrative penalty decision shows that at around 3:7 am on July 31, the suspect Zhang Moubo (male, 36 years old) committed an illegal act of molesting others in room 1003, Alley 5139, Yanggao South Road, Sanlin Town, Pudong New District, Shanghai.
" According to Article 44 of the "Public Security Administration Punishment Law of the People's Republic of China", it was decided to impose an administrative penalty of 25 days for Zhang Moubo administrative detention. The execution period is from July 31, 2021 to August 5, 2021." Huahua's public administrative penalty decision letter read.
screenshot from netizen @fiore Huahua's Weibo video
On August 6, the Hongxing Capital Bureau called the Yongtai Road Police Station of Pudong Branch of Shanghai Public Security Bureau. The staff who answered the phone said that if you want to know the relevant situation, you need to call the Publicity Section of the Political Department of Pudong Branch of Shanghai Public Security Bureau.
Then, the Red Star Capital Bureau called the Publicity Section of the Political Department of the Pudong Branch of the Shanghai Public Security Bureau, but no one answered the phone.
The hotel involved is still in normal business
issued an apology statement, stopping and warning the man
August 6, the Hongxing Capital Bureau called Quanji Hotel (Shanghai Sanlin Store). The staff said that the matter was handed over to the public relations team of the "Huazhu Association" and the store did not receive any consultation. "The public security has intervened and dealt with." The above staff also told the Hongxing Capital Bureau that the hotel is still in normal business.
Red Star Capital Bureau noticed through the Tianyancha APP that whether it is Quanshi Hotel or "Huazhuhui", they are projects or brands under Hanting Starry Sky (Shanghai) Hotel Management Co., Ltd. (hereinafter referred to as "Hanting Management Company").
htmlOn August 6, Hongxing Capital Bureau called Huazhuhui’s customer service hotline. The customer service said that it was known about the interview needs of Hongxing Capital Bureau and there would be a dedicated person to contact him later. However, as of press time, the Red Star Capital Bureau has not received any reply.On the same day, Quanji Hotel issued an apology statement through its official Weibo, apologizing to Huahua and all Quanji brands' guests and fans. The statement also stated that the brand attached great importance to this and launched an internal investigation as soon as possible.
Picture According to the official Weibo of Quanji Hotel,
Regarding the incident of Zhang Moubo walking across three floors naked in the hotel, the statement said, "The hotel security guard of stopped and warned the male guest after discovering the abnormal behavior of the corridor, and sent him back to the room, and stayed at the door of the room for a period of time. However, he did not continue to pay attention to him and take measures to effectively control his behavior in a timely manner."
At the same time, the statement stated that all the facades of Quanji Hotels across the country will conduct comprehensive safety self-inspection and take a number of rectification measures, such as changing the floor patrols once every 2 hours at night to once every 1 hour.
Huazhu Group The net loss in the first quarter was 248 million
All-Season Hotel is a mid-range hotel under its
It should be noted that Hanting Management Company is a major subsidiary of the listed company Huazhu Group (01179.HK).
financial report shows that as of December 31, 2020, Huazhu Group had 6,789 hotels in operation, including 753 rental and owned hotels, and 6,036 managed franchise and franchise hotels.
Among them, Huazhu Group owns economical hotel brands include Hanting Hotel and ibis Hotel , mid-range hotels include all-season hotels and orange hotels, mid-to-high-end hotels include Crystal Hotels and Meilun Hotels, and high-end hotels include Xiyue and Huajiantang.
screenshot from Huazhu Group's financial report
From 2018 to 2020, Huazhu Group's net income was 10.063 billion yuan, 11.212 billion yuan and 10.196 billion yuan, respectively, with net profits of 716 million yuan, 1.769 billion yuan and -2.192 billion yuan, respectively (affected by the epidemic in 2020).
In the first quarter of this year, Huazhu Group's net income was approximately 2.3 billion yuan and its net loss was approximately 248 million yuan.
As of press time, Huazhu Group's share price was approximately HK$34 per share, up 3.03%, and its total market value was approximately HK$111.094 billion.
Hanting Management Company was once fined
for being stuck in a small card in the door crack. The resident sued him in court
Tianyan Check APP. It shows that Hanting Management Company was established in March 2006 with both registered capital and paid-up capital of 138 million yuan. Its business scope includes hotel management, property management, fund operation and financial management.
The company's shareholders are CHINA LODGING HOLDINGS (HK) LIMITED, with a shareholding ratio of 100%.
It is worth mentioning that according to the Tianyancha APP, Hanting Management Company was fined 1,100 yuan and 8,000 yuan respectively for not explicitly displaying promotional content and health and family planning in the business premises.
Red Star Capital Bureau noticed that a guest had been stuck in a small card because of a crack in the door, believing that he had improper management responsibilities and failed to fulfill his security obligations, and sued Hanting Management Company and its branch in court.
According to the judgment of China Judgment Documents Network, on September 9, 2017, Ms. Bian, a freshman at a university, settled in a hotel under the branch of Hanting Management Company and left the store the next day.
Ms. Bian believes that during the stay in less than 24 hours, she was disturbed by outsiders many times and was stuffed into small cards with pornographic information or suggestive words several times. The hotel has not fulfilled its corresponding contractual obligations in management.
For this reason, Ms. Bian filed a lawsuit request: she asked the court to order the defendant to eliminate dangers, eliminate obstacles, and take corresponding measures in the hotel to fulfill her safety obligations; she asked the defendant to apologize to her and compensate her 50 yuan; she asked the defendant to bear the litigation costs and transportation costs.
However, Hanting Management and its branches argue that the small card problem is a very common problem and has been actively dealing with it, but it is not a problem they can solve alone. The hotel has taken measures such as installing access control in elevators and driving out small card personnel. It even called the police, but because there was no direct pornographic information on the small card, the relevant departments would not deal with it.
The court held that the hotel's main obligation is to provide safe and sanitary accommodation conditions and necessary service facilities, ensure the personal and property safety of customers, etc., and the defendant has provided corresponding services in this case. In the case where the two parties did not sign a written contract to make a written agreement on the accommodation environment, Ms. Bian provided existing evidence that the defendant had breached the contract, and whether the small card was stuffed through the crack of the door disturbed her accommodation, it was impossible to verify whether it was disturbed by the accommodation.
In the end, Ms. Bian’s lawsuit was rejected.
Red Star News Reporter Yang Peiwen
Edit Yang Cheng
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