[Epidemic prevention and resumption of work both bear witness to the strength and responsibility of enterprises] Build a solid epidemic prevention network and press the fast-forward button for resumption of work and production to ensure that epidemic prevention and control and re

In recent days, epidemic prevention and control has shown a positive trend. While doing everything possible to prevent and control the epidemic, it is also crucial to restore production and living order in an orderly manner. The resumption of work and production will promote the national economy and people's livelihood, and will also help all walks of life get back on track. Therefore, most regions across the country have successively introduced a series of support policies and promotion measures for special periods, and have begun to carry out work and production resumption in a prudent and orderly manner.

Take Shanghai as an example. As the leader of regional integration in the Yangtze River Delta, Shanghai's key industrial development zones are strictly promoting the resumption of work and production in a scientific and orderly manner while strictly preventing epidemics among enterprises. On March 24, the Shanghai New Crown Pneumonia Epidemic Prevention and Control Press Conference revealed that the current resumption rate of small and medium-sized enterprises in Shanghai is 89%, and the staff attendance rate is 79%. Among them, key enterprises such as industrial enterprises above designated size, commercial enterprises above designated size, and "specialized and new" enterprises have basically fully resumed work. The staff attendance rate and production resumption rate have steadily increased, and the resumption rate of service-oriented small enterprises has exceeded half. More and more companies are returning to normal business operations, and the urban economy is gradually recovering under the test of the epidemic.

[Epidemic prevention and resumption of work both bear witness to the strength and responsibility of enterprises]

Build a solid epidemic prevention network and press the fast-forward button for resumption of work and production to ensure that epidemic prevention and control and resumption of work and production proceed in an orderly manner at the same time. It is not only a battle against the epidemic, but also A big test. Especially manufacturing companies, during the current epidemic, are faced with difficulties such as order delivery, labor shortages, and poor logistics. On the other hand, as an important part of the industrial chain system, they are responsible for epidemic prevention material reserves, anti-epidemic order production, Stabilizing the economy and stabilizing employment are important tasks.

Daikin Air Conditioning (Shanghai) Co., Ltd., as the leading enterprise representative in Minhang District, Shanghai, is also a leading enterprise in the central air conditioning industry. Since the outbreak, it has joined the "anti-epidemic" team as soon as possible, donated money and materials, and assumed the corporate responsibility. Due social responsibility. On the premise of strictly abiding by the government's regulations on resumption of work and production and ensuring the safety of company employees, due to the high degree of refinement of the factory and good supporting facilities for production and living, it is highly consistent with the requirements for epidemic prevention and control. While many companies are still waiting and watching. , with the assistance of the Shanghai Municipal Government and the Minhang District Committee and District Government, took the lead in resuming work and production, playing a pioneering and leading role, and also brought a positive impact to the industry during the epidemic.

As the fast-forward button for resumption of work and production is activated, under the influence of the epidemic, the flow of labor is blocked, and companies are also facing a periodic "labor shortage". Against this background, Daikin Air Conditioning has launched an active "self-rescue" operation to make up for the labor gap, and alleviated the temporary labor problem by cooperating with labor agency companies. Recently, more than 30 migrant workers from Lanzhou came to the Daikin factory. They were guaranteed to be quarantined for 14 days and no one became ill. After going through a complete and professional on-the-job training process, they became new employees on the production line. According to the forecast of Daikin Air Conditioning Factory, as life gets back on track and the market slowly recovers, the volume of orders will increase significantly in the future. At that time, it will still face a new wave of "labor shortage", and it is expected that there will still be a large gap in employment. Currently, the government is also actively looking for ways to help companies, hoping that through an alliance between the government and companies, they can work together to alleviate labor challenges.

Faced with the difficulties during the epidemic, Daikin Air Conditioning relied on its own strength and courage to take on the responsibility. In this major test, it strived to minimize the adverse effects of the epidemic, and the overall view of the employees reflected And the sense of responsibility is equally touching. Employees are actively cooperating with the company's recovery and dedicating their efforts, and new employees are constantly joining the same anti-epidemic team voluntarily, ensuring the timeliness and production of the start of work with super cohesion in extraordinary times. Stable operation of all aspects of operations. In such a special period, the great collective responsibility reflects the "bigness" of the enterprise.

[Talent + intelligent dual layout builds super "immunity"]

The smooth resumption of work and production is inseparable from the company's forward-looking management awareness. During the resumption of work, employees' professional skills have also been urgently adjusted in response to the outbreak. Especially for industries supported by manufacturing, restoring production capacity is currently the top priority to make up for losses and complete annual plans. In such "following the trend" changes, "people" become the key factor.Relatively speaking, highly skilled, multi-functional talents can better cope with fluctuations in the labor force. In addition, the advance layout of smart factories and smart manufacturing is driving the acceleration of automated production.

This has also brought about reforms and explorations in areas such as talent reserves, mechanical automation, and intelligence. At this point, Daikin Air Conditioning, a leading company in the central air-conditioning industry, has already had a layout. It can be said that this is also It is an important support for the smooth resumption of work and production this time. On the road to upgrading smart manufacturing, Daikin Air Conditioning advocates the simultaneous advancement of PDS (Production of Daikin System) lean production and talent training. Daikin Air Conditioning managers have always believed that "people" and "intelligence" Only by combining them can we create high-quality products.

What needs special emphasis is that Daikin has always advocated and insisted on "automation" in the production and manufacturing system, which is different from conventional "automation". There is only one word difference, but the meaning is very different. Compare the automation achieved by reducing staff and increasing efficiency. , Daikin puts more emphasis on highlighting the core value of "human" thinking. Consistent with Daikin Air Conditioning's "people-centered" business philosophy, Daikin has always attached great importance to the skills training of front-line personnel, Daikin's unique skills inheritance committee and the "Skills Contest" that it has held for many years. This is the best proof that while employees in the manufacturing system can demonstrate their strength and improve their skills, it also allows more people to realize the value of skilled talents. At the same time, Daikin has also established a complete inheritance system of the "craftsman" spirit. Each special gold medal has witnessed the extraordinary character and superb skill level of each skilled person. After the long river of time, it has stabilized The original intention of lean manufacturing remains unchanged in Daikin’s blood.

[Keep moving to meet new opportunities in difficult times]

At present, in addition to the return of the production line to normal, the work of all departments of Daikin Air Conditioning Company is also being carried out in an orderly manner. Although the epidemic has brought about certain changes in the economic environment and industrial structure, it has also brought about some positive impacts, accelerating the rethinking and transformation of various industries in production, sales, after-sales and other aspects, and improving the quality of themselves and the industry in the future. Increase efficiency and lay an important foundation.

During the epidemic, various business divisions of Daikin Air Conditioning Company are also trying youthful sales promotion methods such as online live broadcasts and WeChat marketing, actively embracing online and promoting digital marketing; the after-sales service team is also providing customers with 24/7 services. Intermittent and seamless service, customers can make self-service information inquiries, make appointments for cleaning, maintenance and repair services, or seek manual customer service for negotiation. Experienced engineers are provided to provide remote telephone services to answer customers' questions. What's more worth mentioning is that for dealer partners, in addition to providing support for disinfection and protective equipment, Daikin also provides a lot of support in terms of personnel and venues, helping them carry out sales activities such as live broadcasts, and providing online learning courses , to help cultivate talents in dealer stores.

The epidemic has also opened up a new outlet for consumption in the industry. Users' potential demand for products has become clearer, and a healthy, comfortable and high-quality living environment has attracted attention. As an air expert in the central air-conditioning industry, Daikin Air Conditioning has started its business in China in 1995. It has always been exploring air as its mission and always paying attention to the "next demand" of users. In 2014, it analyzed four aspects: temperature, humidity, airflow and cleanliness. Dimension explores indoor air quality, proposes the concept of "full-efficiency home central air conditioning", and continuously develops air conditioning products that satisfy customers. It can be said that Daikin has an influential say in the healthy air industry and is once again at the forefront of the market.

What’s more worth mentioning is that since the launch of the Gold Home Series in 2018, Daikin Air Conditioning has begun to emphasize the dual upgrade of products and services. In the current era of the Internet of Things, Daikin Air Conditioning has also taken the lead in proposing a full life cycle of pre-sales and after-sales products. Service means that with the support of industrial Internet technology, Daikin air conditioners can be linked with the user end and provide timely feedback to the R&D end and production end on the user's usage conditions.As a manufacturer, Daikin Air Conditioning has moved from behind the scenes to in front of the stage, truly connecting product research and development, manufacturing, after-sales and consumers, and using its self-built after-sales service company to provide consumers with services from pre-sales to after-sales. Full life cycle services truly allow users who choose the Daikin brand to receive high value-added humanistic care and quality enjoyment.

The test brought by the epidemic is all-round, and Daikin already has enough strength to deal with it calmly. In addition, Daikin also has a good reputation in terms of environmental contributions, brand honors and corporate strength. In the authoritative "ECCJ Japan Energy Conservation Awards" announced in Tokyo recently, Daikin once again won three of the crowns; in the "2020 Japan's Top 100 Most Valuable Brands", Daikin made a strong appearance on the list. At the same time, as a benchmark enterprise in the central air-conditioning industry, relying on the high recognition of the Daikin brand by real estate developers, the company's own solid R&D strength and excellent product performance, Daikin Air Conditioning was ranked among the "2020 Top 500 Preferred Suppliers of China's Real Estate Development Enterprises" • Air-conditioning category" list, this is also the 11th consecutive year that Daikin has been on the list of real estate developers' preferred air-conditioning suppliers; in the latest 2019 China Central Air-conditioning Market Summary Report released by "Electrical and Mechanical Information·Central Air-conditioning Market", it is shown that Daikin With its outstanding multi-split market share, it has become a leader in the central air-conditioning market.

The beginning of 2020 is like a tough battle. Although it is difficult, there is strong grass under the strong wind. For a powerful company like Daikin Air Conditioning, the epidemic will not affect its long-term strategic development plan in China and its firm confidence in the Chinese market. After experiencing this special battle, it is still optimistic that everything will be as orderly as before. The sustainable development of China's consumer market is moving forward with confidence.