Affected by typhoon " Siam ", Chaozhou has experienced heavy rain in many places in recent days. Red rainstorm warnings have appeared in many areas. Flooding has been serious in various places, and the property safety of the people of Chaozhou has been affected to varying degrees. The Chaozhou Municipal Financial Work Bureau requires all insurance companies to do a good job in disaster prevention and loss reduction and investigation and claims settlement, to help resume production after the disaster and reduce the impact of typhoons on the people and enterprise production. On July 5, the author learned from the Chaozhou Financial Work Bureau that between July 1 and 4, Chaozhou insurance institutions received 538 reports, with a reported loss amount of 5.62 million yuan, and dispatched 472 inspection vehicles and 592 inspection personnel. people.
is deployed ahead of time to prepare for rainy days. On July 1st, Chaozhou CityAll property insurance institutions in Chaozhou City actively carried out pre-disaster early warning work and did a good job in disaster prevention and loss reduction. They pushed early warning information through phone calls, sent early warning text messages, and WeChat public accounts, and dispatched agricultural insurance specialists to the scene. Farmers are reminded of disaster warnings and other forms. According to statistics, various property insurance institutions in Chaozhou City have issued nearly 20,000 early warning messages of various types to guide key corporate customers, farmers, and the public to take preventive measures and strive to minimize the adverse effects and harm caused by extreme weather.
moved upon hearing the "wind" and quickly investigated. During the "Siamba" typhoon, various insurance institutions in Chaozhou City responded quickly, activated the emergency mechanism as soon as possible, opened a "green channel" for claims, raced against time to carry out investigation, damage assessment, and claims settlement, and used intelligent and digital means to deal with the disaster. Survey, rescue and damage assessment, and use technology to improve claims efficiency. As of July 4, 442 inspections had been completed and 89 claims had been settled, with a claim amount of 290,000 yuan.
html On the morning of July 3, China Property & Casualty Insurance Chaozhou Central Branch received a report from a customer, saying that the supermarket located on Guzhu Street, Guxiang Town, Chao'an District was hit by heavy rains, resulting in large-scale flooding, and products such as milk and tea were damaged by water. After receiving the report, Chaozhou Central Branch actively coordinated relevant personnel to rush to the scene to investigate and collect evidence. After the loss is clarified, the "quick processing and quick compensation" service model is immediately launched, the claim process is simplified, and a compensation agreement is reached with the customer on site. On the same day, 38,000 yuan in compensation was distributed to the customer.
Affected by the peripheral circulation of Typhoon Siam, a tornado occurred in Fuyang Town, Chao'an District at around 7:00 on July 2, causing damage to farmland. China Pacific Property & Casualty Insurance Chaozhou Central Branch Agricultural Insurance Department issued a notice through the Fuyang Town policy agricultural insurance group, asking farmers in each village affected by the tornado to contact and report the case in a timely manner, and reminded farmers to continue to do protective work. After receiving the report from the farmer, China Pacific Property & Casualty Insurance Chaozhou Central Agricultural Insurance Department immediately went to the disaster-stricken area for on-site inspection. After investigation, the tornado affected a total of 7 natural villages in Fuyang Town: Xianting, Douwenxia Village, Douwenzhong Village, Douwen Jiaobailu, Longmei, Fenglong, and Panwu. It was initially determined that the affected area was 321 acres, and the damage was 12 acres. Ten thousand yuan.
htmlAt around 0:00 on July 3, China Life Property & Casualty Insurance Chaozhou Central Branch received a report from Xiangqiao District that a vehicle was damaged due to heavy rain, and quickly arranged a tow truck to send the water-related vehicle to a repair shop, and dispatched an inspection team to assess the damage. The technicians immediately carry out disassembly, inspection and damage assessment, and actively communicate and negotiate with customers. The process from customer reporting to claim settlement and insurance payment was completed within 12 hours.html On July 4, Ping An Property & Casualty Insurance Chaozhou Central Branch received a report from a certain planting professional cooperative in Tiepu Town, Xiangqiao District. The rice they planted fell down due to the impact of typhoon rainfall. The company immediately launched the "Major Disaster Green Channel" and immediately Go to the site for inspection. After verification, the affected area is 17 acres, and the estimated compensation amount is 6,800 yuan, which will be paid in advance within three working days. It is worth mentioning that during this typhoon, insurance companies in Chaozhou City actively fulfilled their social responsibilities, gave full play to their own resource advantages, integrated various social resources, and helped improve social disaster emergency response capabilities while efficiently settling claims. Among them, the PICC Property and Casualty Insurance Chaozhou Branch used online guidance to promptly assist in contacting the cooperative towing unit to rescue the vehicles when a large number of customer vehicles were damaged due to heavy rains, and did its best to reduce customer losses.
html At around 3 a.m. on July 3, the surveyor of the Chaozhou Central Branch of China Life Property & Casualty Insurance received a report from a customer that the car stalled and was injured due to excessive water accumulation on the road. The surveyor found that the water on the road ahead was deep and the survey vehicle could not pass. Choosing to wade through the water and walk to the accident scene, the client was trapped on the roof of the car waiting for rescue. For the client's personal safety, the surveyor walked straight into the stagnant water without any hesitation and carried the client out of the stagnant water area.Next, the Chaozhou Municipal Financial Bureau will continue to guide various insurance institutions to promptly follow up on claims investigation and settlement work, simplify the claims settlement process, improve claims settlement efficiency, and further play the role of insurance risk protection in serving social economy and people's livelihood.
[All-media reporter] Ji Jinna
[Correspondent] She Fuqiong
[Author] Ji Jinna
[Source] Southern Newspaper Media Group Southern + Client
