" Technology changes life "
Our current life is full of smart home appliances and smart cleaning products.
Many people around us have bought sweeping robots, vacuum cleaners, ,
and talked loudly about how " free your hands ", and even many celebrities are now fueling the fire.
These smart home appliances have indeed brought great convenience to our lives.
is like a washing machine. When it first appeared, many people were in a state of doubt, but now, washing machines have become the "standard" of our lives
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, such as floor sweeper, floor scrubber, , floor cleaning cleaner, and cleaning appliances, gradually, will become home appliances that we cannot live without.
Because I am alone at home, in order to make it easier for me to do housework, my husband specially bought me a kesen vacuum cleaner, but it is not cheap, so I just pay for this price and think there should be no problem.
As a result, the child accidentally encountered it while playing, broke the host, and the entire machine was not running . Then I quickly contacted the customer service, but I didn't expect that this series of operations made me unable to complain. The
machine is under warranty. I also explained the situation truthfully to the manufacturer. The merchant asked me to send the express delivery and determine the responsibility to see what went wrong. However, I can understand all of these, but it took a month to repair it, and it would cost more than a thousand yuan!
This is outrageous efficiency! This is a high fee! I really can't afford it. With this experience in , I have gained a new understanding of high-end cleaning appliances. How important is after-sales service!
The current home appliance after-sales circle hides too many "make tricks"
When I learned in depth, I found that many home appliances now have too many tricks hidden after-sales.
From small household appliances to cleaning appliances,
has common problems such as " delay time", "artificial definition blur", "no sick leave repair", "main repair of minor illnesses", "parts with inferior products as good", "opacity of price", etc.
Many brands underestimate the after-sales service of and conceal . Not only that, because of the popularization of the Internet, many home appliances have "counterfeit after-sales service" and "after-sales guerrillas"
In order to understand the "pit" of after-sales service of cleaning products, I specially found several well-known brands to find out.
The results are not well-known and I don't know if I don't know in-depth. There are big differences in after-sales service of each brand.
Most brands, such as the well-known Dyson , Xiaomi , and Yunjing are all 2-year warranty of the whole machine.
motor batteries are generally within one year period. I found that
only puppy brand after-sales policy is different. whole machine warranty is 2 years, motor warranty is 3 years, battery warranty is 2 years, battery warranty is far higher than the warranty period stipulated by the state.
In addition, I also found that the definition of the warranty of "manual damage" is different for many brands. Generally, brands are artificially damaged and are not included in the warranty.
Even Dyson, If it is not human damage, it also requires maintenance personnel to detect it. In the end, it is also the merchant to determine whether it is free .
There is an unknown "trick" just for this point. As long as needs to be defined by the maintenance personnel, it is basically from the perspective of the point. It is basically impossible to repair for free.
However, the after-sales service of the puppy brand not only has a long warranty period, but also does not have to bear all the costs under the warranty!
contains the fees for all accessories and the fees for two-way logistics. The most important thing is that human damage does not require identification, and it is directly within the scope of free maintenance!
Let's compare the puppy with the more famous Dyson, and everyone can see it at a glance:
puppy: No distinction between responsibilities
Dyson: Maintenance personnel need to define responsibilities, artificial damage is not within the scope of warranty
puppy - labor costs and material costs are free
Dyson - maintenance fee = manual logistics costs 310 + material costs
Don't underestimate the 'material fee'. Dyson's material costs are extremely high. like a screw is 50-60 yuan , such as motors, motors or some more expensive accessories, all of which are more than 1,000 yuan.
So, after I compared many brands, I found that the puppy brand, whether it is the machine itself or the after-sales policy,
is the one I am most satisfied with! With high-end performance and such perfect after-sales service, it is correct to choose it.
and then I decided to buy
puppy T11Cyclone Rinse upgraded version
First of all, its appearance is very fashionable and full of technology. The most important thing about
is that it is smaller and more convenient to use than many large vacuum cleaners.
has an power switch and a powerful button on the top. is used to start and switch strong modes.
these buttons are very close to the finger, and the design is very user-friendly and more convenient to operate.
This vacuum cleaner is equipped with a total of 5 brush heads, one of which is a rotating floor brush. If you usually need to wipe the floor, you can buy one.
In addition, there is also an soft fleece roller floor brush , which is very suitable for cleaning short-haired carpets and floors;
2-in-1 wide-mouth brush , which can be used to clean dust on the keyboard;
soft feather brush is suitable for cleaning up lamps and other fragile items in the house;
flat mouth sucking is suitable for cleaning dirt in some gaps,
also has a professional mite removal brush , which can be used to remove mites, with a mites removal rate of up to 99%. The battery life of this vacuum cleaner is also excellent. can be used for up to 65 minutes per charge. If you switch to strong mode, it can clean the entire home.
beautiful girl summary:
or above is a small recommendation for home cleaning appliances. puppy vacuum cleaner has not had any product quality problems after I bought it for so long.
Of course, if my Xiao Wang bit me the motor one day, I can use the reason for artificial damage to truly experience a puppy after-sales ~
When everyone chooses cleaning household appliances, in addition to various product quality indicators, after-sales is very important. This is why I wrote this article.
after-sales service - is a problem that many people ignore. Once there is a problem with the product, it is very bad that after-sales service cannot be solved in time, so there is a phenomenon of "rather buy new ones than repair them".
So I use my personal experience to tell you that when purchasing such household appliances, you must pay attention to after-sales service!
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