In May 2013, I bought a Haier washing machine at the Sanlian Home Appliances Shopping Mall in Hebi. I have used it well for nine years. As a result, the washing machine went on strike a few days ago. The problem was that the worm gear shaft of the washing machine was seriously worn, and the machine made a "squeaking" sound. Several people said, "The old ones don't go away, and the new ones don't come." It's not too short to use them, so just replace them with a new one!
To be honest, after using it for so many years, the warranty period has passed, and the washing machine is like a new one. I really can't bear to say that it is a new one. After all, it's still old objects that have feelings for you!
with the idea of trying it out, and walked into the Haier store. When the salesperson Xiao Shi saw the invoice, he happily said: I still issued this invoice!
Xiaoshi asked about the washing machine and immediately contacted the after-sales service. After-sales service reply: staff will come to the door for service tomorrow. This anxious attitude of customers immediately made me feel warm, and I sighed that it was a big manufacturer and a big brand, and I really treated the people as a sermon.
The next morning, the after-sales service boy came to the door as promised. The little master had excellent repair skills. After looking and taking a look, he found the problem and said that he had to replace the worm gear . It was not a big problem and the price was not high. After obtaining consent, he started to disassemble the wheel.
was originally thinking about a very simple problem, but the disassembly encountered a big problem. Because the washing machine was used for a long time, a small screw could not be unscrewed. The little master shook it with a hammer and roasted it with fire. Even the most advanced loosening agent was used, but the screw could not be unscrewed. In the end, it was destructively removed to get a screw done.
Due to the epidemic situation in various places, logistics and transportation were affected. The worm gear sent by the manufacturer stopped and stopped. The salesperson and after-sales service contacted me several times a day, called repeatedly to explain, and tracked the worm gear process at any time, which moved me deeply. They were even more anxious than me.
Today, the washing machine worm gear finally arrived, and the maintenance master came to the door to replace it immediately. After the trial operation was done, the washing machine "storm" was completely over.
Experience it personally, like Haier!
