It is the peak decoration season again, so the choice of furniture is inevitable. solid wood furniture has become the best choice for consumers with its environmentally friendly and healthy advantages. In addition, with the guidance of green consumption concept , the solid wood furniture market has heated up even more However, whether the furniture I bought is real wood has also made many netizens worry. After all, the cost of solid wood furniture is not low, and if you buy it wrongly, it will be a big problem to seek after-sales service.
illegal merchants are making a big fuss about furniture materials. Many consumers don’t even know how to distinguish between all solid wood, solid wood, and veneer solid wood. This is what Mr. Sun is like.
Before summer, Mr. Sun passed by a local furniture store and happened to see the store conducting discount promotions. Considering that he bought a set of sofas in this store a few years ago, the quality was OK, so Mr. Sun felt relieved. After walking into the store, Mr. Sun fell in love with the coffee table, sofa and lounge chair. The price after the discount was 13,000 yuan. Mr. Sun also signed the order very readily and paid half of it on the spot. Deposit, and the delivery is agreed at the same time as the store.
After confirming the order, Mr. Sun sent the old sand at home and asked the merchant to deliver the goods in advance. A few days later, the furniture store also sent someone to deliver the goods to the door and install them as promised. During the installation process, Mr. Sun was surprised to find that during the installation process. I found that the sofa wood panel was actually veneered, not the walnut log that was originally introduced.
After discovering that the material is incorrect, Mr. Sun immediately contacted the furniture store, but the store said that the furniture sent was the same as the brand model on the order, and there was no problem. So Mr. Sun called the manufacturer again, but the manufacturer said that their model was originally It is not a fully solid wood furniture. If it were a fully solid wood walnut sofa, it would not be so cheap. Mr. Sun was puzzled. Since it could not be a fully solid wood, why did it also call it a solid wood sofa in the store? After the negotiations failed, Mr. Sun had to ask for help from the industrial and commercial department. Mr. Sun insisted that it was all solid wood, so he chose to buy furniture. The store said that when introducing Mr. Sun, he explained that the walnut material is solid wood and that it is not a solid wood frame. At the request of industrial and commercial personnel, it was found that the order signed by both parties only stated the product model, and it was not marked as whether it was a full solid wood or a solid wood frame.
After some mediation, the two parties reached an agreement. The merchant also stated that Mr. Sun could choose to return the goods. They would give some gifts to apologize. If he chose not to return the goods, he would give some discounts on the basis of the preferential price. After Mr. Sun chose it, he would give some discounts. .
There are many cases like this in the solid wood furniture market. Many consumers have disputes due to material problems, and some businesses will also use this to mislead consumers. Here we must pay attention to the same when purchasing solid wood furniture. The merchant asked the specific material of the furniture before deciding to purchase it, and asked the merchant to indicate the furniture materials in the contract. In addition, be careful if you find that the furniture is selling at a much lower price than the market price. The above is the sharing of the content of this issue. If you have any questions or demands, you will be careful. You can send private messages to the background~
