The first thing for many friends who are preparing to move is to call the moving company for consultation. However, when consulting customer service, many people do not know what to ask and how to avoid the tricks of the moving company. Today, Xiaofeng is here to tell you what qu

2024/05/0707:21:32 home 1401

The first thing for many friends who are preparing to move is to call the moving company for consultation. However, when consulting customer service, many people don’t know what to ask and how to avoid the moving company’s tricks. Today, Xiaofeng is here to tell you what questions you must ask when consulting the customer service of a moving company.

1. How to charge?

Everyone knows to ask this question, but many people may just ask it in a general way and don't know how to ask it specifically. In fact, there are still many details to ask about how moving companies charge:

What are the charging standards? How is each charge item specifically charged? Are there any hidden fees? Does labor include all services such as packing and moving? What services require additional charges? Are there any promotions?

↓Click below for 30 seconds to get a moving quote

Generally speaking, there is no way to get a "fixed price" before the move is completed, so everyone has to detail each charge

(A mini program has been added here, please go to Toutiao Customer Check it on the terminal)

and ask carefully. And it's best to inform customer service of your moving items, distance, etc., so that they can give a rough cost quote.

2. What should I do if the price starts on the day of moving?

We have discussed all the charges for moving in the early stage, but people are still worried about being priced out on the day of moving. So, ask in advance who you should contact if you encounter such problems? How to find it? Handled by whom?

3. Is there a moving contract?

The moving contract is a very important part. Ask whether there is a formal moving contract. The contract should contain all charging details and charging items. If customer service offers a moving discount, remember to ask for it to be written in the moving contract to avoid wrangling later.

4. How to compensate if something is lost?

When looking for a moving company to move, you must pay attention to the after-sales service. Ask in advance whether the moving company has an after-sales department. How should I compensate if the items are lost or damaged? What are the specific compensation standards?

In short, don’t be embarrassed to ask questions during the moving process. If you have any doubts, point them out immediately and get exact answers so that the moving company has no chance of making tricks. OK! After reading the above answers, I think everyone should know how to avoid the tricks of moving companies! If you have any other moving questions, please send a private message to Xiaofeng in the background~

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