"Fall Man: Ultimate Knockout" gained a large number of players after it was converted into a free game. However, many problems also occurred after it was converted into a free game. After the number of players increased, server problems often occurred, which forced the developers

"Fall Beans: Ultimate Knockout" has gained a large number of players since it was converted into a free game. However, many problems also occurred after it was converted into a free game. After the number of players increased, server problems often occurred, which forced the developers to only Used some functions of custom lobby and in-game store. Recently, some players have reported a new problem - a bug in which players accidentally purchase items when previewing items in the store.

In the past week, dozens of players took to the Reddit forum to complain about the problem of accidentally purchasing items when previewing items in the store. They also listed some possible problems that may cause items to be purchased without confirmation steps. The reason for being "auto-purchased". For example, one post claimed to show items that were immediately available for purchase when players tried to preview them.

There are also players who said that their complaints were dismissed by Mediatonic’s customer service. The policy of “Fall Bean Man” regarding cosmetic items is that all purchases are final and non-refundable, and according to a user named ChunkyPeat, a person named Steve's customer service representative claimed that players were trying to hide the facts in order to bypass the user agreement and get refunds.

customer service Steve said that the reports submitted by users claiming that "the purchase was caused by a BUG" and that it was a "known problem" were not true. Purchasing is a player behavior. The system cannot automatically purchase items. Purchases are only possible if the player inputs operations.

This caused dissatisfaction among many players. Later, Mediatonic also admitted the problem and apologized for the game bug and customer service's response to the complaints. The official response said: "What happened in the game was not our intention. We are actively fixing it. The answer from customer service has been accepted by many people. We will provide compensation to all affected people."

on Twitter , an official statement stated that changes are currently being made to the store to prevent accidental purchases from happening again. All product refund requests will be accepted from June 21 until store changes are implemented. In addition, all Fall Beans players will also receive Grandis, a legendary appearance that changes color based on the color scheme of the player's equipment.