In everyone's impression, Apple phones have always had good after-sales service, especially at the beginning, basically no matter how the reason is, they will replace the Apple phone with a new one, so they have gained a large number of Apple fans. But in fact, in the past few years, there have been many Apple "gate incidents" in Apple . I wonder if you know it.
Perhaps the most common thing you have heard of is the "antenna gate" incident. The iPhone4 was actually not smooth at the press conference. There was a stuttering call, and it was later confirmed that it was the antenna problem. iPhone6 is the most sold series with iPhone, but in fact, there was a problem with chip A9 that year, which was called the "chip door" incident. At that time, A9 came from two OEMs, and the one with TSMC would have too high temperature and poor battery life.
The biggest problem with Apple phones in the past two years is signal. Various signal problems are emerging one after another, but it seems that Apple has not yet given a specific solution to this problem. However, a responsible new news has been heard from the domestic production in the past two days, which has been praised by many netizens, and they all said that it is still a domestic production.
The protagonist of this incident is Xiaomi , and more accurate is Xiaomi 11. In response to the problem of Xiaomi 11, Xiaomi official did not avoid it, but took responsibility to solve this problem in a more perfect after-sales method. Xiaomi has updated the after-sales service policy of the Xiaomi 11 series. In response to the motherboard problem of the Xiaomi 11 series, based on the three guarantees of the original phone, regardless of whether the previous phone is out of warranty, Xiaomi will extend the free repair and replacement services of the Xiaomi 11 series motherboard until 36 months after the date of activation of the phone.
Actually everyone knows it very well. Although this time it was 36 months, it is actually considered a lifetime repair and replacement of Xiaomi 11 series. After all, everyone’s mobile phones are basically used for about 3 years, while Xiaomi 11 series is repaired and replaced within three years. It can be said that there is no need to worry about the motherboard problem during the use of Xiaomi 11 series.
. For the data problem during motherboard replacement and repair, if any users are worried about data loss, Xiaomi also conscientiously provides 200G cloud service space this time, and users of Xiaomi 11 series can apply for free.
For this incident, People's Daily also reported on this, recognizing the practice of domestic brands, not only being responsible to users, but also being responsible to themselves, showing the due responsibility of domestic technology companies.
The Xiaomi 12S ultra released in the second half of the year is very good, and the sales are quite high. This kind of company that is responsible to users is really reassured that only a powerful flagship like Xiaomi 12S ultra will be trusted by everyone.
In fact, although mobile phones have developed better and better in recent years, various configurations have been continuously upgraded, system bugs are also decreasing, innovations are becoming more and more powerful, and performance is becoming stronger and stronger. However, there are always problems with mobile phones. After all, there is no real perfect product in the world, so after-sales service is particularly important. The after-sales service in China has always been very good, which also makes users feel very relieved.