Xiaomi Technology recently announced that it will stop providing repair services to 6 mobile phones such as Xiaomi 8, Xiaomi 9 SE, Xiaomi 9 transparent version, Xiaomi 9 transparent exclusive version, Redmi K20 Pro, and Redmi K20 Pro premium version, and the service time is October 1st. Among the six machines, five were released in 2019. Xiaomi 8 was released in 2018 and the best-selling Xiaomi flagship phone in recent years. Xiaomi 8 is a controversial product. The comprehensive strength of the phone is strong, but the appearance design is relatively similar to iPhoneX, but this does not affect the phone becoming the most popular Xiaomi mobile phone that year.
Xiaomi 9SE, Xiaomi 9 transparent version and Xiaomi 9 transparent exclusive version are all products of the Xiaomi 9 series. The sales of the Xiaomi 9 series are not good, and the product life cycle is also the shortest generation in recent years; but Xiaomi 9 has not stopped repair services, but it can be foreseeable that this machine may appear on the next stop service list.
Redmi K20 Pro is the first flagship phone of the K series. The phone is equipped with the Snapdragon 855 chip and adopts a "true full screen" design. Many netizens jokingly call this machine "Kill" its own Xiaomi 9; whether it is evaluation or popularity, the Redmi K20 Pro is obviously higher, and the success of this phone has given the K series a good start.
Redmi K20 Pro Exclusive Edition is a slightly upgraded version of Redmi K20 Pro. In addition to the chip being replaced with sales of 855+, the charging technology has also been upgraded, but the overall design style, camera module and other configurations are not much different; of course, the phone has also introduced a 512GB ultra-large storage version, which is rare on Redmi phones. After the list of Xiaomi
Xiaomi announced, many Mi fans expressed dissatisfaction - Xiaomi's practice of not providing maintenance services for a machine that has only been more than three years ago is unreasonable; for comparison, Huawei series of mobile phones released in 2017 still support official repairs, while Apple recently listed iPhone 16 as an "outdated product" and no longer provides maintenance services.
If Xiaomi wants to become the world's largest mobile phone manufacturer, it not only needs to make good products, but also strengthen after-sales service to let consumers experience the sincerity of the manufacturer, so that consumers can always support the mobile phone brand; then, do you think Xiaomi's practice of stopping the maintenance service to mobile phones that have been for more than three years is correct?
