article: understand the original car emperor Xing Qiuhong
[understand the original car emperor industry] On June 2, car quality network released the domestic car complaint list in May. The data shows that in May 2021, the car quality network received a total of 7,620 valid complaints from car owners (including 4 platform complaints).
Image source: Car Quality Network
The valid complaint information accepted by Car Quality Network this month involves a total of 702 models , of which 119 models have more than two-digit complaints. The top five are: FAW-Volkswagen Tanyue , Geely Jiaji , Audi A4L, Audi A6L and Hyundai Leading .
Among them, FAW-Volkswagen Tanyue has been "dominating the list" for 3 consecutive months due to the engine exhaust failure and fuel consumption ; Geely Jiaji entered the TOP30 complaint list for the first time this month, and the number of complaints soared by more than 34 times, ranking second on the list, most of the complaints of car owners are concentrated in the car machine system.
According to the analysis of brand type, the number of complaints from joint ventures and independent brands increased month-on-month in May, among which independent brands increased the most, up 7.4% compared with April, and the proportion of complaints increased by 1.1 percentage points . In contrast, although the number of complaints of joint venture brands increased slightly, the proportion of complaints decreased by 0.8 percentage points.
In addition to Geely Jiaji’s second largest number of complaints, Jietu X70 PLUS saw an increase in the number of complaints this month, up 28.2% month-on-month. The problem of “inconsistency with the propaganda” is still the focus of car owners’ complaints. There are other "reductions" in the X70 PLUS. In addition, Arrizo 5 PLUS, another hot-selling model of Chery Automobile, also had suspected common complaints.
From the perspective of model attributes, the number of complaints on MPV models increased significantly this month, up about 1.3 times month-on-month, ranking fourth in , medium and large vehicles , and most of the increase in complaints came from Geely Jiaji. In addition, the number of complaints of medium-sized vehicles and medium and large vehicles also increased month-on-month, which is related to the continuous increase in the number of complaints of some German brand models.
In the quality complaints received by the car quality network in May, the number of complaints about body accessories, electrical appliances, and engines increased significantly. Among them, the number of complaints about body accessories and electrical appliances increased by 7.5% month-on-month, and the proportion of complaints exceeded 40%. , an increase of 1.3 percentage points from April.
The number of complaints about other issues decreased slightly, but the number of complaints about "suspected design defects" remained at a high level, and most of the complaints were concentrated on some joint venture brand models.
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