Three songs to take you to understand
2020 new car consumption hot words
In 2020, with the help of favorable car policies, car consumption will pick up rapidly. Three popular phrases for new car consumption, you only need three songs:
1 New energy car : "It’s not easy to love you"
"It’s not easy to say that I love you"
In the whole year of 2020, my country's new energy vehicle production and sales will reach 1.366 million and 1.367 million respectively. The new energy vehicles that are loved by thousands of new energy vehicles are undoubtedly the new car in 2020.
In the Consumer Protection Commission’s complaint, the three major issues worthy of attention for new energy vehicles are:
It is not easy to receive subsidies: many new energy vehicles have a long period of time for receiving subsidies for purchase of vehicles, and some dealers set consumer withdrawal barriers, or Converting cash subsidies into physical goods
It is not easy to pick up cars on time: due to favorable sales policies, new energy vehicles are in short supply, dealers cannot determine the delivery time or delivery delays, causing consumer complaints
It is not easy to install electric piles: there is charging Unknown charges for installation of piles, failure of charging piles that cannot be repaired, and excessive waiting time for installation of charging piles.
2 Second-hand car: "Not that simple"
"If it's not that simple, you can love everything else and don’t look at everything else"
As consumption upgrades, car replacements accelerate, and the used car trading market boom Come. But buying a used car is not that simple.
Car condition confirmation is not simple: when consumers buy second-hand cars, they are very secretive about accident cars.However, due to the opaqueness of the vehicle information of second-hand cars and the greater impact on the price of the vehicle, the description of the accidental vehicle by the second-hand car platform companies and consumers' perception of the accidental vehicle are quite different, and subsequent complaints have been raised.
Vehicle Transfer Not simple: Consumers found that the purchased second-hand car could not be transferred, there were problems such as lack of relevant materials, unable to contact the home, and the vehicle could not be upgraded. As a result, the vehicle could not be transferred and inspected normally.
Car warranty is not simple: due to the characteristics of second-hand cars, the car has no relevant warranty or the guarantee agreement is not clear, and it is difficult to claim for quality assurance after purchasing the car.
3 Car rental: "Savage Game"
"Tiger mouse is stupid and unclear"
As financial services penetrate into the car rental field, car rental has shifted from a single vehicle rental service model to a rental and Financial leasing model. Leasing services solve the problem of temporary vehicle use, and financial leasing solves the problem of long-term use and ultimate ownership.
Service notification is not clear: complaints are mainly distributed in car conditions, charging standards, lease renewal regulations, service promises, liability for breach of contract, etc. Although the contract has related agreements, the terms are lengthy and the operators are not informed clearly, causing consumers The lack of understanding of key information leads to subsequent disputes.
Compliance is not clear: Some companies have illegally rented vehicles to carry out operating activities. Because the lessor has no relevant operating qualifications, it is an illegal act. Once the two parties have a dispute, the lessor will be deducted by the company for deposits.
Buying a car and renting a car is not clear: some leasing companies attract consumers to "buy a car" with a low down payment, but it is actually a financial leasing, renting and buying. The contract between the enterprise and the consumer does not specify the service content and charging standard, and the consumer does not understand the relevant terms and mistakes the mistaken idea of buying a car into renting a car.
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