Mr. Hu recalled: “When I got up in the morning, I started the car, but the power was gone. My car was bought in December 2016 and it stalled as early as March 2017. It was driving on the road. The power is interrupted when it is turned on. It is useless to refuel. It takes a few seconds to restore the power. The gearbox fault light also lights up in the instrument panel. Sometimes, it is also the traffic light when the brake is stepped on, waiting to start. At that time, it’s useless to step on the gas pedal hard.”
continued: “During the warranty period, we also reported this situation to the 4S store five times before and after, and they said that they did not detect the result of each feedback. When doing maintenance before, the 4S shop always said that they would take care of you and deal with it for you. Now that the warranty period has expired, they say there is no way, and their attitudes before and after have completely changed. The 4S shop said that they are just dealers, really If there is any problem, it depends on the manufacturer.”
At the same time, on platforms such as the car quality network, the reporter found abnormal noise, frustration, disengagement and power of the 2016 and 2017 Arrizo 5 CVT gearboxes. Loss, etc., are common problems complained by a large number of car owners. In addition, the reporter found that Chery Automobile had recalled some Arrizo 7 CVT models produced from 2013 to 2016 in 2017, a total of 15,725 vehicles. The reason for the recall was that the vehicle gearbox used non-formed cooling hoses. After long-term operation Damage may cause leakage, and in extreme cases it may cause damage to the gearbox or interruption of power. As for why the Arrizo 5 CVT gearbox is so "fragile", I also hope that Chery can give consumers an explanation.
(Editor in charge: Dai Xianjun)
