On September 30th, Ms. Miao from Taiyuan City bought a Roewe i5 sedan at Qingyun Street, the new car in Maodou. At that time, the merchant said that they could pick up the car in three to five days, but it was on October 8th. I haven't seen it either.
At first I got the news that the car could not be picked up. Ms. Miao felt that it was understandable. It is estimated that some minor situations were delayed, but the more Ms. Miao waited, the more she felt lost. After communicating with the merchant, the merchant stated that the car could be delivered on November 2, but Ms. Miao still did not get the car on November 2. On November 3, Ms. Miao wanted a refund.
Now, it has been two weeks since Ms. Miao asked for a refund. I didn't return the car and didn't see the car. The reporter and Ms. Miao came to the Qingyun Street store of the new car of Maodou. The staff said that during the transportation, the vehicle was scratched due to operational errors. They had to re-adjust a new car from the manufacturer, but the same type of vehicle was not found for a long time. Regarding Ms. Miao’s request for a refund, according to company regulations, it will take about 14 working days to apply for a refund......
▍Content source: City 110
