Generally speaking, when consumers encounter a second-hand car with problems, they will usually "stay away". Second-hand car dealers also understand this truth, so they often set an "attractive low price" for such a car. However, Controversies caused by such a transaction may be inevitable... Mr. Wei from Baoji recently encountered such a thing. He spent 46,800 yuan to buy a second-hand Dongfeng Peugeot 408 car. He didn't drive it for long. After purchasing the car, Problems occurred frequently in the past two months, which made him very upset.
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[Xiaoli Helper] A guy bought a car at a second-hand car dealer in Baoji Kadeshun. What should I do if there is an engine problem that month?
Car owner: The engine needs to be overhauled less than two months after buying the car
On April 12 this year, Mr. Wei, a citizen, bought a Dongfeng Peugeot 408 sedan at the Kaideshun second-hand car dealer in Shibakongqiao, Beihuan Road, Baoji, with a price of 46,800. Yuan, but after picking up the car and not driving it for long, the engine malfunction light first came on, and then the malfunction light came on. After arriving at the repair shop, the engine needed to be repaired, which the husband could not accept.
"After picking up the car, the engine fault light alarmed during normal driving on April 28. After timely parking and inspection, it was found that the engine oil scale could not measure the engine oil. Subsequently, after communicating with the Kaideshun second-hand car dealer, the engine oil was checked. I had to replace it. In mid-May, I found the engine fault light alarm again, and I checked the vehicle again. I found that the oil dipstick could not measure the oil, so I immediately drove the car to the dealership and went to the repair shop for inspection and found that the engine needed to be overhauled. The cost is about 3,000 to 5,000 yuan. The second-hand car dealer asked me to bear this cost myself. This is definitely unreasonable. The car I bought was only two months old and they overhauled the engine and asked me to bear the cost. I wanted to return the car. "The car owner, Mr. Wei, told the China Business Daily-Ersanli Information reporter.
Mr. Wei said that because he did not know much about the market for second-hand cars, the two parties did not write a warranty in the contract. At that time, they verbally agreed to a one-year warranty. After the problem came out, Kaideshun second-hand car dealer was not responsible for the "one-year warranty" they promised. "After much consideration, I made a request to return the car. The car dealer said that they could take it back for 30,000 yuan. I considered that the vehicle had only been used for less than two months. If they took it back for 30,000 yuan, 16,800 yuan would have been deducted. , The loss caused to me is too great, which is difficult to accept in my heart, and many subsequent negotiations have been fruitless."
Kaideshun Second-hand Car Dealer: Refuse to interview
On the afternoon of June 21, Chinese Business News-Ersanli Information came to Baoji North Ring Road The Kaideshun second-hand car dealership near Shibakong Bridge conducted an on-site visit to investigate and learn about the matter.
After learning about Xiaoli's intention to help with the interview, a clerk at the Kaideshun second-hand car store reacted emotionally to the interview with China Business News and Ersanli News. He obstructed and pushed Ersanli Information, snatched the filming equipment, and made the reporter went out and refused to reply to the matter. The car owner and the dealer are still in the process of further negotiation on this matter.
Lawyer: You can ask for the cancellation of the sales contract, but the negotiation fails and you can sue the court.
Lawyer Chen, who has been engaged in legal affairs in Baoji for many years, told China Business Daily-Ersanli Information that according to the relevant provisions of the Civil Code contract, in terms of the sales contract, as The subject matter delivered by the seller should meet the minimum quality standards. If the buyer and the seller do not clearly agree in the sales contract to inform the relevant vehicle of quality problems, the seller is obligated to ensure that it delivers the goods. A second-hand car is a car that has reached normal operating condition. According to the actual situation of the existing second-hand vehicles delivered, it cannot reach normal driving condition and has some serious quality problems. In this case, as a consumer, That is, the buyer has the right to require the seller to bear the responsibility for repairs or to terminate the sales contract between the two parties.
recommends that when consumers sign a sales contract, they exclude relevant quality issues from the sales contract, which means that the seller makes a clear agreement and commitment on the status of the vehicle he is selling. If problems arise in this case, the consumer The seller can directly claim relevant liabilities from the seller based on the contractual agreement between the parties.Consumers can also solve the problem through legal channels and take it to court.
Industry insiders: Choose regular car dealers and professionally inspect the car before buying it.
Interviewees in the second-hand car trading industry in Baoji told reporters that when choosing a second-hand car, many consumers usually judge the condition of the car based on the odometer or the appearance of the vehicle. Sellers often take advantage of this mentality of buyers by covering up and repairing defects in second-hand cars and tampering with the odometer. Therefore, when consumers purchase second-hand cars, it is best to entrust a professional quality inspection agency to make an objective and true data evaluation of the vehicle through professional testing. You can also try to check the vehicle maintenance records at a 4S store.
He suggested that when buying second-hand cars, it is best to find a car dealer with a good reputation. It also depends on whether the formal documents are complete, whether it is a mortgaged , whether it has been released, and whether the operation nature of the vehicle is "business-to-non-business", etc. Be sure to sign a formal contract with the seller, and pay attention to whether the transaction contract contains service guarantee clauses such as guarantees that there will be no major accidents, no blisters, no fires, whether the watch is authentic, whether there are replacement parts, etc. It is recommended to indicate in the contract "if there are any of the above problems" Yes, return the car unconditionally" in order to protect your rights with a certificate.
Huashang Daily reporter Dong Xiaoming editor Liu Jie
