car quality network recently released the sales and complaint data of the top 30 SUV sales in August.
After calculation and finishing (complaint sales ratio = complaint volume/sales volume), we get the complaint sales ratio and ranking for the top 30 hot-selling SUV models in August (top 30 sales), The specific list is as follows (the sales volume, complaint volume data and fault descriptions involved in this article are all from the car quality network):
30 models, 's average complaint sales ratio is 22.5 per ten thousand , among which are The complaint sales ratio of 21 models is better than the average.
Among the 21 models that are better than the average, there are 10 domestic models and 11 joint venture models. Joint venture brands have a slight advantage.
The best-ranked complaint sales ratio in August was SAIC MG ZS . The sales volume of this small SUV in August was 10,817. Only one complaint occurred, and the complaint sales ratio was less than one ten thousandth. In fact, the quality feedback of MG ZS has been relatively stable, and there were only 2 complaints in July. With its stylish appearance and good reputation, this small SUV has attracted many young car owners at home and abroad.
Followed by MG ZS are the second-placed Tesla Model Y and the third-placed Tiggo 5X. The sales volume of Tiggo 5X this month is close to 10,000, and the number of complaints is only 2 packages, which also shows Good quality word-of-mouth feedback.
The fourth place is the Geely Xingyue L, which is the focus of the note. As a model under the Geely CMA platform, Xingyue L was officially launched on July 20, and its sales in August exceeded 10,000 units, but It should also be noted that August was the first full month after Xingyue L was officially listed, but there were 3 comprehensive complaints.Among them, the 2 comprehensive complaints involved the failure to mention the car and the failure of the merchant to fulfill the pre-sale promises, and the 1 comprehensive complaint involved the problem that the trunk door lock could not be closed. The quality of the new car still needs further observation and more data feedback.
Veranda , Auchan X5, Tiggo 3 and other models have been ranked in the top, and these models have been ranked in the top. It is not an unpopular model and has a certain sales basis. The complaint sales ratio reflected is also of more reference value (generally, the greater the sales volume, the higher the chance of encountering complaints. Therefore, the larger the sales base, the greater the complaint sales ratio. The reference value is also higher).
In terms of popular models, Haval H6 (12.98 per 10,000) and Geely Boyue (22.43 per 10,000), two hot-selling SUVs, while having good sales, the complaint sales ratio is still better than the average of hot-selling models , Reflecting the recognition of popularity and reputation.
Another hot-selling model, , Changan CS75 , has seen a decrease in sales this month and an increase in complaints. The complaint sales ratio is 25.11 per 10,000, slightly lower than the average.
BYD Song New Energy, which is also a popular hot-selling model, is surprising. From 0 complaints in July to 78 complaints in August, the complaint sales ratio is as high as 63.39 per 10,000, ranking second from the bottom.
inquired about the specific content of the complaint through the car quality network, the surge of 78 complaints basically did not involve quality problems, but concentrated on the problem of not being able to mention the car for a long time. It can be seen that the biggest problem restricting BYD at this stage is still the production capacity.
and another car that has received much attention,The new generation of Qijun also ushered in the first full month after its launch. In August, the sales reached 9304. It seems that it has begun to get rid of the influence of the three-cylinder. There are 17 cases in terms of complaints, and the complaint sales ratio is better. Average value of best-selling models. Of course, the time to market for the replacement models is short, and most of the complaints generated are from the old models. What is the feedback on the quality of the replacement models? Can the quality of the three-cylinder engine exceed market expectations? At this stage, it is still impossible to make a judgment too early.
At the bottom of the list, in addition to Songxin Energy, there are Chery Tiggo 8 and Volkswagen Tanyue. In August, the sales and complaints of Tiggo 8 both dropped, while Tanyue’s sales were higher. There was a significant rebound in July, but the two models still failed to get rid of the fate of the bottom three in the rankings.
As consumers, when looking at cars and buying cars, they should try their best to choose popular models with certain market sales to avoid unpopular models; at the same time, they can refer to the complaint feedback data of major third-party quality platforms and consider the volume of complaints in combination with sales; In addition, when looking at the specific complaints of a model, focus on whether there are common problems. If the failure complaints have a certain degree of concentration, there may be design defects and must be paid attention to. I hope that the above data and ideas can help you, and I wish you all a happy watching, buying and using a car!
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