light meter is also counted in the number of negatives. (Source: Respondent)
The photo was taken during the day, but it seemed to be at night. (Source: Respondent)
The photos taken during the day are too brighter and the portrait is very blurry. (Source: Interviewee)
Xinwang, December 6 (Intern reporter Liu Xin) Everyone wants to leave beautiful memories for family time, and the camera in the photographer's hand can freeze the best moment in the home. However, Ms. Wang was not happy when she made an appointment with "inn An'an" to shoot photography studio . Not only did the studio not give enough photos as agreed, but the photos taken were also unsatisfactory. In response to this, the photography studio said that the customer asked too much. "We took more than 400 photos, and we picked out less than 200 photos that could be used, and they were all given to the customers."
The whole family booked a 1,299 yuan appointment for the photo. As a result, the number of photos given was not enough
In August 2022, Ms. Wang came to Qingdao with her family for a trip. She contacted a photo studio called "inn An'an" from Xiaohongshu in advance and booked a photography package of 1,299 yuan, which included 200 negatives and 9 refined photos. In addition, the studio also promised to give out shooting highlights and a roll of film. "At that time, I communicated with the photographer on WeChat. After the project was negotiated, I transferred the deposit of 650 yuan to the other party."
, but after the shooting was over, Ms. Wang received only 186 negatives, some of which were also in the issue of false focus, and there were only 7 refined photos, and there were no behind-the-scenes footage that was agreed to be taken. "Think about the time I took photos that day, I felt that the photographer was a bit unprofessional, such as the use of the most basic stabilizer, which I told the photographer to use later." Ms. Wang was not satisfied with this shooting experience at all, so she refused to pay the final payment of 650 yuan, and she didn't want the remaining photos and gifts.
From several photos sent by Ms. Wang to the letter website, some photos were clearly taken during the day, but both the portraits and the background were dark, and it looked like they were taken when the lighting conditions were not good at night; some photos wanted to capture the dynamics of the child, but there were other passers-by in the background, and the whole picture seemed a bit messy. Not only that, in the negative film received by Ms. Wang, there are also test light shots just for metering.
Photography Studio says customers ask too many I was not satisfied with the rework many times. "This customer asked too many questions. He took more than 400 photos that day, and removed those blurry ones. In the end, only 186 photos were used. When it comes to refining, Ms. Wang not only asked people to look good, but also the background should not be messed up." Speaking of this appointment, Ms. Li, the head of the photography studio, was also full of bitterness. "We sent her the refined sample films, and she said that it was not the style she wanted. She repeated it over and over again and again, and modified it many times."
According to Ms. Li, the head of the photography studio, Ms. Wang, The teacher asked everyone in the family photo to look at the camera, and there should be no closed photos, and the background of the photo should have a sense of layering and highlight a warm effect. "We have tried our best to meet her requirements, but she still doesn't want to." Ms. Li said that after the shooting, the studio did not give out the behind-the-scenes footage as agreed. This issue has been explained to Ms. Wang, and the staff is willing to refund 100 yuan. "But giving film and makeup style is originally a choice of two. If the customer chooses makeup, there will naturally be no film."
photography studio breached the contract Customers can call 12315 to complain
In response, lawyer Che Qiufeng from Beijing Jingshi (Qingdao) Lawyer Che Qiufeng believes that according to what Ms. Wang said, the photography studio did breach of contract. "According to Article 113 of the " Contract Law ", if one party fails to perform contractual obligations or performs contractual obligations in accordance with the agreement and causes losses to the other party, the amount of compensation for losses should be equivalent to the losses caused by breach of contract." In addition, lawyer Che also believes that if the operator commits fraudulent acts in providing consumers with goods or services, he shall bear the liability for damages in accordance with the provisions of the " Consumer Rights Protection Law of the People's Republic of China ", "Ms. Wang can first call 12315 to report to the market supervision and management department.”
At present, Ms. Wang has filed a complaint on the 12345 platform based on the advice of her lawyer. The market supervision and management department of Shinan District has also learned about the information provided by Ms. Wang and is intervening in mediation.
