Express delivery should not stop at the exchange of goods|SF Holdings

has finally finished the project recently, take a breath, come blow water.

Today, I’m going to talk about the express company that I have been blowing water for many times: SF Holdings. It took six months to write about him for the first time, but now it has roughly doubled. I'm finally worthy of the praise I spared no effort.

For the past and present of SF Holdings, you can read my previous articles:

Today, continue to talk about new ideas for SF Holdings:

1. The greatest value of the express industry is that it allows businesses all over the world to provide you with service.

Adam Smith said one of the most important theories in economics: the theory of division of labor. It means that people specialize in production and exchange surplus products with others, which will increase the wealth of the world. In

history, the promotion of this kind of division of labor and exchange has created huge business opportunities. From the ancient caravans that traveled along the Silk Road, to the British Empire merchant ship that colonized the world in modern times, to modern Wal-Mart, which has occupied the top 500 in the world for many years, now it is the turn of the e-commerce giant Amazon.

The secrets behind these business opportunities are constantly promoting the division of labor and exchanges in society, so that more and more businesses provide services to you.

express delivery is also born out of the division of labor and exchange in society. E-commerce connects merchants and consumers, and express delivery facilitates the exchange of goods between them. (It seems to be a well-known nonsense)

2, express delivery, should not stop at the exchange of goods.

Every consumer should be a small center of the universe, and the whole world is providing services for it. The word "service" goes far beyond commodity transportation.

For example, a consumer bought an air conditioner. It is not enough to just deliver the air conditioner to the consumer's home. The following services include installation and maintenance. For large air conditioner manufacturers, this kind of service can be provided because it has built a huge after-sales service.

However, for many businesses, the inability of commodity-related services to keep up has caused them to lose the opportunity to serve consumers. For example, if you buy an ordinary bed, many businesses cannot provide installation services. Even if the products are good, the competitiveness of such businesses is greatly reduced.

At this time, there needs to be an organization that serves as the long arm of the business to serve consumers.

3, courier, is it suitable for this long arm?

Actually, courier companies have tried in this regard. For example, collection of payment, a return of goods, delivery within the same city, etc. are all helping businesses do more.

Are more professional services suitable for express companies to provide?

First of all, this is not a crossover, but a further in-depth service. As a consumer, I don't care whether you do express delivery or installation, I just need to be cool. Only with further in-depth services can consumers be happy.

Secondly, the output of this service is a matter of organizational ability. Essentially, they are all service consumers. Who has the ability to organize resources to serve, everyone has the opportunity.

This kind of long-arm service, currently the most promising companies should be Meituan, SF Express, and Cainiao.

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Maybe in the future, most of the commodity sales will disappear and will be replaced by various services. For example, I bought an Xbox game console online, the courier delivered it to my door, taught me how to play, and played two games with me before leaving. This service is in place. Above

is an imagination of the future of the express industry. The competitive theme of express delivery may not be more efficient and cheaper.