htmlOn September 30, the Department of Geriatrics Affiliated Hospital of Hebei University of Engineering sincerely invited hospitalized patients and family representatives in the ward to hold a symposium on "Listen to Your Voice" doctor-patient communication .
The meeting began. Zhang Ruiying, director of the Department of Geriatrics, expressed his gratitude to the patients and their family representatives who attended the meeting, and said that good doctor-patient communication is the lubricant of harmonious doctor-patient relationship. He hopes that everyone can speak freely and put forward valuable opinions and feasible suggestions. All staff in the Department of Geriatrics will do their best to do a good job in various health services and medical insurance. At the symposium of
, patients and family representatives combined with their personal experiences to highly evaluate our department's medical technology, nursing services, humanistic care, health education, environmental sanitation and other work. The patient in bed
3 said, "I am an old patient in our department. The medical staff treat us like relatives. When we come here, we feel at ease and feel at ease." The family of the patient in bed 11 said, "We are all elderly people, and we have to trouble the nurses in all aspects. The children are not tired of it, and they are even more close than kissing their children." The aunt in bed 9 said, "I am even tears in her eyes and thanked the medical staff for doing their best and rushing against time to snatch my wife's life back from the hands of death. Director Zhang used crutches to check rounds every day. The nurses took meticulous care, took phlegm, patted the back, and took skin care, and so on. The children working outside were very relieved. The newly hospitalized patients in beds 19 and 27 also said that although they had not stayed for a few days, they also felt the sense of responsibility and superb technical level of medical staff. In addition, some family representatives put forward pertinent opinions and reasonable suggestions from the aspects of ward facilities, catering services, etc., and medical staff have made relevant records one after another, saying that they will immediately rectify and implement them after the meeting.
At the end of the symposium, the head nurse Lin Xian expressed his gratitude to the patients and their families for their trust and affirmation. She said that today's symposium has built a bridge and link for doctor-patient communication through "zero distance" and "face-to-face" interactive communication. In the future, we will listen to the voices and demands of patients and their families through multiple channels, channels and forms, further enhance medical service capabilities, improve patients' medical experience, build a harmonious doctor-patient relationship, and contribute to the life and health of the people of the city!
Lin Xian Wang Lei
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-