Since the beginning of this year, Guangtong Town, Lufeng City has innovated the mediation model of conflicts and disputes in party building leading villages (communities), and has improved grassroots governance capabilities by building a "144" working model, and created a number

Since this year, Guangtong Town, Lufeng City has innovated the mediation model of conflicts and disputes in party building leading villages (communities), and improved grassroots governance capabilities by building a "144" working model, and created a number of "confession huts" that integrate social conditions and public opinion

, conflict resolution, and mental health education and guidance to effectively solve practical problems that the masses care about and build a solid "firewall" for conflicts and disputes

.

"If you have any troubles, just sit in the hut. We will untie your heart." This is what the secretary of the Xibao Village Committee often says to the villagers. Walking into the "Talking House" of Xibao Village Committee, the walls are hung with various slogans, tables and chairs, and the simple and warm environment for receiving and talking to the people will relax and relieve their knots. The "small house" is convenient and quick to receive visitors, and has become the "letter and petition room at the doorstep".

Jointly coordinated the mediation of "difficult" matters

Innovatively and improve the working system for joint resolution of conflicts. According to the specific situation of letters and visits from the masses, the problem can be answered on site and the problem cannot be answered on site. After registration, the problem will be handed over to the relevant functional departments for further processing and resolution. Cadres at both town and village levels actively enter villages and households, go deep into the fields, chat with the masses, open their hearts, listen carefully to the voices of the masses, and realize a new model of grassroots governance of "the masses open their mouths and cadres run errands".

Regularly receive and investigate "trivial" matters

Regularly manage "huts" and establish a daily duty management system. Village (community) secretaries receive visits on Mondays, and town-level leading cadres go to the "hut" to receive visits on the 10th of each month, during special sensitive periods, and major group visits, open up channels for people to reflect their demands, do a good job in follow-up work for leaders to receive visits, strengthen follow-up supervision of docking and visiting cases, and promptly solve problems and difficulties reported by the people.

Warmly mediate "urgent" matters

gives full play to the role of "negotiation experts" and "ideological work experts" such as rural party members, advanced people, old neighbors, and talented people, and strives to resolve conflicts and disputes in the bud and effectively prevent further deterioration of the situation. In the process of resolving conflicts and disputes, we actively popularize the knowledge of laws and regulations to the parties, guide the parties to use legal means to express their interests and continuously enhance the people's awareness of the rule of law.

Review: Chen Ying

Responsible Editor: Zhang Chencheng

Editor: Li Jinjie

Source: Lufeng Municipal Party Committee Political and Legal Affairs Committee