On November 3, the reporter learned from the Foshan Municipal Health and Health Bureau that recently, according to the relevant situation report of the National Health Commission Medical Administration and Administration Bureau, a total of 631 second-level and above public hospit

On November 3, the reporter learned from the Foshan Municipal Health Bureau that recently, according to the relevant situation report of the Medical Administration and Administration Bureau of the National Health Commission of , a total of 631 second-level and above public hospitals in Guangdong Province participated in the national public hospital satisfaction survey in 2021. Among them, 243 second-level and above public hospitals in Foshan City participated in the survey activities and achieved outstanding results: the employee satisfaction score ranks first in the province, and the outpatient patient satisfaction scores rank second in the province.

Public hospitals have improved satisfaction and achieved new results in performance appraisal

According to the relevant situation report of the National Health Commission Medical Administration and Administration Bureau, a total of 631 second-level and above public hospitals in the province participated in the national public hospital satisfaction survey in 2021, of which 43 second-level and above public hospitals in Foshan City participated in the survey activities and achieved outstanding results. The average employee satisfaction score was 81.19 points (the average score of the whole province was 76.01 points), an increase of 5.77 points from 2020, ranking first in the province. The average score of outpatient patient satisfaction was 87.44 points (the provincial average score was 85.35 points), an increase of 2.58 points compared with 2020; the average score of hospitalized patients was 92.05 points (the provincial average score was 90.2 points), an increase of 1.18 points compared with 2020. Both scores ranked second in the province.

National public hospital performance assessment is the most systematic, comprehensive and authoritative assessment and evaluation system for public hospitals established at the national level. On September 30, the National Health Commission released the national monitoring and analysis results of the performance appraisal of third-level public hospitals in the 2021 National Level 3 Public Hospitals, and the assessment results of third-level public hospitals in Foshan City achieved another excellent results. In terms of

score, among the 18 tertiary public hospitals in the city that participated in the assessment, Foshan Traditional Chinese Medicine Hospital scored 848.79, ranking 23rd among the national comprehensive hospitals for traditional Chinese medicine, 23rd ahead of 2020; the first hospital of the city scored 804, ranking 94th among the national comprehensive hospitals, and continues to rank among the top 100 "national examinations" of third-level public hospitals in the country. In terms of grades, 4 A-level hospitals were obtained; 13 B-level hospitals were obtained.

promotes high-level promotion, helping public hospitals to take off with high-quality development

Foshan Municipal Party Committee and Municipal Government attach great importance to the high-quality development of public hospitals. In 2019, the Municipal Party Committee and Municipal Government issued the "Opinions on Implementing the "Peak Plan" for the Construction of High-level Hospitals", and took the lead in implementing the "Peak Plan" for the Construction of High-level Hospitals in the Prefecture-level City. The municipal and district finances invested 1.6 billion yuan in annually to focus on the construction of 11 hospitals, striving to build Foshan into a regional medical center for the West Coast of Zhujiang.

The "Peak Plan" project for the construction of high-level hospitals is included in the "Key Project of the Municipal Party Committee and Municipal Government's Implementation of the '1+1+9' Work Deployment of the Provincial Party Committee and Provincial Government". The Foshan Municipal Health Bureau has successively issued a series of documents such as the "Foshan High-level Hospital Construction "Peak Plan" Fund Management Measures" and the "Foshan High-level Hospital Construction "Peak Plan" Project Performance Evaluation Management Measures (Trial)" to continuously standardize project implementation work.

In 2021, Foshan City No. 1 Hospital was rated as a "Guangdong Province High-level Hospital", and the Department of Anesthesiology of the First Hospital of the City was rated as anesthesia of the "14th Five-Year Plan" National Clinical Key Specialty Construction Project. In 2022, the Foshan Municipal People's Government Office issued the "Foshan City Action Plan for Promoting the High-Quality Development of Public Hospitals (2022-2025)", which proposed 30 specific policies and measures to promote the high-quality development of public hospitals from six aspects: building a new system, leading new trends, improving new efficiency, activating new momentum, building a new culture, and insisting on strengthening the Party's overall leadership over public hospitals, and clarifying the responsible departments and implementation time limits.

The level of health information construction ranks first in prefecture-level cities in the country

0 The urban health and health departments have continuously deepened the action plan to improve medical services in order to effectively improve patients' satisfaction and sense of gain in medical treatment.

In 2019, Foshan City took the lead in building a technical platform for mutual recognition of clinical test results, creating a "Foshan model" to promote the high-quality development of medical tests and regional mutual recognition of test results. Accelerate the promotion of direct settlement for medical treatment in other places. At present, the city has launched a total of 108 designated medical institutions for , , with online settlement systems within the province and across provinces. It is the first to implement the national "dual channel" guarantee for medical insurance negotiated drugs nationwide. There are currently 12 designated retail pharmacies to provide drug purchase guarantee for critically ill patients such as tumors, and the cumulative number of people serving ranks first in the province.

In order to effectively improve patients' satisfaction and sense of gain in medical treatment, Foshan continues to deepen the action plan to improve medical services. Photo by Dai Jiaxin

At the same time, deepen the reform of reasonable cost control in public hospitals. In 2021, the average outpatient and average hospitalization costs of public hospitals in the city were 252.1 yuan and 12,217.0 yuan, respectively, which was lower than the province's 336.4 yuan and 14,536.9 yuan. The average hospitalization day for discharged patients in public hospitals in the city was 7.9 days, which was lower than the average level of 8.2 days in the province.

deepens the construction of " Internet + medical health". As a national pilot city for the construction and application of electronic health codes, Foshan’s popularization and application of electronic health codes was rated as the only "National Excellent Case for the Popularization and Application of Electronic Health Codes" in Guangdong Province. Strengthen the construction of smart hospitals and build a unified mobile health comprehensive service platform in the city. 47 hospitals have been successfully connected to realize the full-process closed-loop "one-click diagnosis and treatment" service of "registration, medical treatment, payment, and medicine collection".

25 Internet hospitals and 40 Internet + nursing hospitals have been built in the city, and Grade 1 hospitals in the city have 100% of Internet medical services. In the national total health information development index released by the National Health Commission Statistical Information Center in 2021, Foshan's health information construction level ranks first among prefecture-level cities in the country, the application level ranks third, and the total information development index ranks third.

took multiple measures to continue to deepen the construction of the talent team

0 The quality level of medical staff in the city is constantly improving, and the proportion of bachelor's degree or above and the proportion of intermediate or above professional titles are higher than the provincial average. The municipal level will coordinate the establishment of a high-level medical and health talent support and reward mechanism. The city evaluated and identified 10 "leading medical talents", 100 "outstanding young medical talents" and 156 "medical backbone talents" as the targets for high-level medical talents training. The Foshan Famous Doctor Support Project will be implemented at the end of 2019, and each of the first 30 Foshan Famous Doctors recognized will be provided with 300,000 yuan in funding support for each of the first batch of recognized Foshan Famous Doctors. All public hospitals in the city fully implement the autonomy of selecting and employing personnel, work hard to select, use and manage high-level talents correctly, and implement the "guidance-use-retention" trinity talent plan. Strengthen the construction of the traditional Chinese medicine talent team and select 117 high-end traditional Chinese medicine talents training targets in 2022.

[Text] Southern Daily reporter Xia Xiaoli

[Photography] Southern Daily reporter Dai Jiaxin

[Correspondent] Fowei Xuan

[Author] Xia Xiaoli; Dai Jiaxin

Extraordinary medical + 1