With the rise and implementation of concepts such as "Belt and Road", all-round tourism, and characteristic towns, the demand for construction of smart scenic spots has shown a booming state. Whether it is a tourism bureau or a scenic spot, smart scenic spots have become the focus in the creation of
Smart Scenic Scenic Area Cloud Ticketing System is an important first step in realizing smart scenic spots. With the acceleration of the pace of digital scenic spot construction in my country, the demand for multi-channel ticketing, electronic ticket checking, big data statistical analysis, etc. is increasing. The cloud ticketing management system has become an important part of the construction of smart scenic spots and is an indispensable equipment and management means to achieve standardized management of scenic spots, establish a good image, and apply for creation of A.
Why are more and more scenic spots using scenic spot ticketing systems? The main reasons are as follows:
on-site management is difficult
The traditional ticket window ticket purchase and hand-teared sub-roll ticket checking process has led to a large number of tourists and tourists in scenic spots, resulting in chaos in management, causing tourists to be unable to enter the park quickly, and long queues are required to reduce the park experience.
financial management is difficult
Scenic spots have multiple system backends, ticket sales data cannot be monitored in real time, and it is difficult to obtain scenic spot ticket revenue data, generate financial statements, making financial statistics work more cumbersome.
Difficult channel management
Scenic spots have multiple ticket sales methods, including ticket windows, mini-program ticket sales, ticket distribution cooperation and other channels. The information of each channel is not unified and requires long-term manual verification, which greatly increases labor costs.
Big data analysis is difficult to analyze
has not established a complete network platform and lacks a professional statistical system, which has resulted in the inaccurate statistics of the total ticket channel sales, entrance volume, customer source information and other data in the total ticket channel cannot be counted in a timely manner, resulting in inaccurate data in the scenic spot.
In the face of the above various needs and pain points, we know that the cloud ticketing system is directly linked to the income of the scenic spot, which is also the most basic demand for tourists' experience.
For this purpose, Juyou Technology has launched a smart scenic spot cloud system with the goal of optimizing service experience and promoting the construction of smart scenic spots, and has cooperated with provinces, cities, districts and many scenic spots across the country to cooperate. allows the experience and exploration of smart scenic spots to be promoted and applied on a larger scale.
Our cloud ticketing system, takes smart pass gate ticket checking as the core, linking to ticket management platform, micro-mall ticket management backend, report statistics analysis, OTA distribution management backend and other supporting facilities, solves many difficult problems such as poor experience in queuing for tourists to purchase tickets, difficult data statistics, and scenic spot supervision.
How does Juyou Technology build a cloud ticketing system to solve the pain points of ticketing operations in scenic spots?
In 2020, the Ministry of Culture and Tourism issued the "Guidelines for the Prevention and Control Measures for the Resumption of Epidemic Prevention and Control in Tourism Scenic Areas" Notice clearly mentioned the requirements of strictly controlling tourists' flow, implementing real-name registration, and strengthening tourists' protection. encourages scenic spots to effectively adopt ticket reservations, online ticket sales, QR code ticket verification and other methods. uses smart guidance to scientifically divert and guide tourists, effectively reducing personnel contact.
Quick entry
Combined with ticketing and gates, collecting passenger flow data in real time
Most of the people in charge of scenic spots have expressed that too many tourists will cause significant safety hazards. Even if a large number of staff are arranged to attend the ticket gates and ticket gates every day to maintain order, it is difficult to maintain good order in the scenic area. Therefore, the birth of the time-sharing appointment function is not only one of the important measures for epidemic prevention, but also one of the means to avoid peaks and reduce tourists' safety hazards.
In the case where Juyou Technology has worked together, this system has been built in the Gaixia Ruins Scenic Area, South Kunshan Scenic Area, Wucheng Migratory Bird Town and other scenic spots. After the ticketing system was put into use, the person in charge of the scenic spot once expressed: "Although real-time data shows that the number of people entering the park on that day has been There are nearly tens of thousands of people, but there is no queuing of tourists at the entrance of the scenic spot. At the ticket gate, tourists directly identify the QR code, and then the gate automatically opens. The whole process only takes a few seconds. "
cloud ticketing system realizes convenient transaction services such as online reservations and ticket purchases at any time by scanning the QR code on your mobile phone to directly swipe the tickets into the scenic spot, greatly reducing the time for tourists to queue up to enter the scenic spot for purchases and tickets.
For scenic spots, not only realizes comprehensive control of ticket sales, ticket checking, big data and other businesses , but also solves problems such as fake tickets, missed tickets, and congestion during peak entrance of scenic spots, reduces labor costs, and improves the refined management level of scenic spots.
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htm time reservation, staggered peak and flow restriction, and cooperate with epidemic prevention
The epidemic has forced consumers to shift their focus to online, giving birth to a new model of travel reservations. "No reservation, no travel" is gradually becoming normalized, which also marks the acceleration of the "appointment era".
Juyou Technology vigorously promotes the time-sharing reservation system. Visitors choose their own entry time, reasonably avoid peak crowding hours, improve the refined management level of scenic spots, and is committed to helping scenic spots use pragmatic measures to do practical things for tourists, solve problems, and improve the tourists' experience.
Juyou Technology Cooperation Cases, the Gaixia Ruins Scenic Area actively implemented epidemic prevention policies. After implementing time-sharing appointments to purchase tickets, the journey of each scenic spot in the scenic area has been relatively smooth, and the phenomenon of queuing up to visit the scenic spots has also been greatly alleviated. has achieved a 50% reduction in the queue for tourists during the peak period of the scenic area compared with , effectively achieving peak-cutting and valley filling of passenger flow, and the tourism comfort and satisfaction of tourists in the scenic area have been greatly improved.
Passenger flow warning
Combined with ticketing and gates, collecting passenger flow data in real time
Where does passenger flow data come from is a problem in traditional scenic spots. In order to obtain data on tourists' entry, in the past, staff could only stay at the highway exit to do statistics. Even if it was so laborious, they could only get some rough data.
However, relying on the ticketing system, through reservation and gate detection of entry data, all ticket sales and inspection data of the scenic spot will be uploaded to the cloud server regularly, and realizes the number of people in the core tourist areas of the scenic spot to be accurately controlled to single digits.
Through statistical report analysis and processing, the distribution of tourists flow in each stage can be obtained, forming a visual trend chart display data, which is clear and clear, and is convenient for efficient management by the person in charge of the scenic spot.
Scenic Area Command gives full play to its informatization advantages and immediately activates an early warning mechanism to calm down the peak of passenger flow and prevent road congestion caused by tourists gathering. achieves "one code pass, one-click early warning, and one-end regulation" , ensuring that all control requirements in special epidemic prevention periods are implemented, greatly reducing the management pressure of scenic spot staff, and achieving efficient management of scenic spots.
Ticket distribution
Broaden distribution channels and increase the income of scenic spot tickets
Window ticket sales, official website ticket sales, and domestic mainstream OTA platform vendors have completed seamless connection. Based on a stable business platform, the tickets of scenic spots will be put on the shelves to major distribution platforms as soon as possible, and the inventory of new prices will be carried out in a timely manner, and relying on the mature OTA distribution channels to quickly sell scenic spot ticket products to the entire network.
connects to major peer distribution platforms such as self-game, Tianshitong City, and Ticket Payment. Ticket orders are synchronized in real time. supports multiple models of single-person tickets and set tickets, supports one ticket and one code, and multiple group tickets are continuously and batched.
At the same time, relying on social exchange volume and marketing tools such as group buying and distribution, scenic spots can conduct full-cycle, more efficient and low-cost operations:
Nankunshan, which we once cooperated with, adopts the ticket distribution system model developed by Juyou Technology to distribute tickets. With the goal of scenic spot employees, catering, hotels, and palm stores within 10 kilometers around, it sets up a down-level first-level distributor, and at the same time, it carries out second-level employee distribution with merchants as the main body. The distribution pilot was launched for one month, and the distribution data accounted for 45.6% of the total sales of Nankunshan.
financial data
Strengthen ticketing management, generate complete financial statements with one click
Faced with the financial management of scenic spots, the ticketing system and the scenic spot information department platform realize data interoperability, help scenic spots broaden sales channels, strengthen management, and gather numbers and funds.
adopts a cloud ticketing system, which can integrate ticket collection data from tickets through ticket windows, offline individual customers, WeChat mini-programs, group/personal distribution, OTA platform and other channels, and form performance reports, which facilitates real-time viewing of scenic spot management, can greatly improve work efficiency and management level, conduct unified collection, and effectively eliminate financial loopholes.
cloud ticketing system is connected in all aspects with the backend, and the data is uniformly summarized and analyzed, and the ticket is uploaded and removed, inventory inquiry, settlement and transactions are completed. Check the financial operation flow of the scenic spot, realize efficient processing of financial reconciliation, and help the scenic spots to grasp the ticket revenue situation in a timely manner.
Juyou Technology realizes cloud ticketing optimization and upgrading
Juyou Technology In the process of cooperation, many people in charge of scenic spots have raised their own needs. In order to better meet customer needs, they continue to extend service scenarios and optimize system services, Juyou Technology is constantly upgrading, and some new functions have been added to the details:
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operation board
New ticketsOTA revenue data
Scenic spot management backend operation board includes revenue overview, middle platform, retail, light meals, hotels, ticket system revenue, After upgrading, new ticketsOTA revenue, helping the statistics of other OTA channels of scenic spots , making the system statistics more comprehensive. The
system has strong compatibility and accessibility. It is aimed at mainstream domestic OTAs, such as Ctrip , Tongcheng, Meituan and other channels. Ticket purchase orders are directly connected to the scenic spot management backend, realizing more comprehensive data collection and statistics.
Scenic spot backend order management
New group reservation, personal reservation
Scenic spot management backend Product management , new group reservation, personal reservation. Group appointment choice to fill in the unit name, that is, there is no need to fill in the ID, which saves a lot of time for ticket purchase; personal appointments require filling in detailed personal information and ID numbers, giving tourists from all groups of scenic spots a more convenient, more humane and free way to purchase tickets.
Scenic Area Backend Product Management
New Yibao Payment New Payment Channel
Scenic Area Backend Product Management. Based on the existing collection and payment transaction channels, We have also added a new high-quality channel - Yibao Payment. provides scenic area ticket payment with an additional "safe, convenient and efficient" professional electronic payment solution and services, so that tourists have more choices.
About the smart scenic spot cloud ticketing system
Q: How does the ticketing system realize the ticket distribution of scenic spots?
Answer: The platform uses the massive users of WeChat to create a fission relationship chain. Employees/tourists forward and distribute QR code posters to their friends circles, which will facilitate other people to purchase tickets. After employees/tourists can receive corresponding commission rewards, ultimately promoting the fission of scenic spot tickets and driving the income of scenic spot tickets.
Question: How does the ticketing system of smart scenic spots count passenger flow?
Answer: A ticket gate that can count the number of people is equipped at the entrance and exit of the scenic area (the existing gates in the scenic area can be deployed and connected to the backend system). In combination with the ticket management system, it can effectively count the number of people entering the scenic area, as well as the number of people leaving the scenic area and the number of people in the park, and accurately obtain how many people there are in the scenic area.
Q: How many ticket sales methods are there in our ticketing system?
Answer: WeChat mini program ticketing, window ticketing, link OTA platform channel ticketing, self-service machine ticketing, sub-sale ticketing, and official website ticketing.
Question: How does the ticketing system integrate data in the offline individual customers in scenic spots?
Answer: The staff of the scenic spot use the handheld or mobile terminal of the ticketing system to help tourists place orders and sell tickets. The data from the offline ticket window is directly entered into the computer backend. The managers can view the data summary of various payment methods at any time and export data reports.
Q: How does the ticketing system view orders and statistics?
Answer: Our ticketing system provides mobile and computer terminals. The mobile terminal uses mini programs as the entrance. Without downloading, you can quickly log in to the scenic spot role to view the list of orders to be checked for online reservations and reservations. The computer collects all data on ticket information, including massive data such as daily ticket sales, orders to be checked, monthly operating data, and data to be checked for. The upgrade of the cloud ticketing system of
Smart scenic spots is a task closely related to many objective conditions, which puts forward higher requirements for upgrading R&D work.
In the process of upgrading the cloud ticketing system, Juyou Technology first considers the fundamental needs of the scenic spot, and secondly, it fully combines with the actual adaptation conditions of the scenic spot cloud ticketing system to continuously improve the practicality and efficiency of the software to promote the maximum improvement of the functions of the cloud ticketing system.
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